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For Companies At a Glance
- Tasks: Engage customers, recommend sofas, and create a fun shopping experience.
- Company: Sofology is passionate about sofas and values its people as its greatest asset.
- Benefits: Enjoy a great salary, team bonuses, discounts, and flexible working options.
- Why this job: Join a caring, fun team that prioritises customer experience and personal development.
- Qualifications: No sales experience needed; just bring your personality and enthusiasm!
- Other info: We celebrate diversity and inclusivity, making Sofology a welcoming workplace.
The predicted salary is between 24000 - 36000 £ per year.
As a retail sales advisor you will be fun, engaging and have a 'can do' attitude. You will be able to influence through your passion and think on your feet. You'll be able to coach, train and develop those around you. Ensuring that Customers are at the heart of every decision we make and have a great experience with Sofology.
Sofology benefits:
- A great basic salary & a very generous team bonus
- Professional Qualifications Learning & Development
- Next generation programme
- 30% discount across the group & 15% for friends & family
- High street Discounts with 100s of great brands
- Contributory Healthcare Pension
- Employee Assistance Programme for all colleagues & your household
- Enhanced Maternity & Paternity Pay
- Discuss flexible working & part time opportunities
- Company Apple iPad
A day in the life of...
- You’ll be guiding our customers to their dream Sofa
- Showing designs & styles available for recommendations if your customer is a little unsure of what they are looking for
- Always offering the best customer experience & creating a fun environment where everyone feels at home
- Putting together wish lists for your customers if they’re not ready to buy the same day, keeping in touch to offer expert advice to help find that perfect choice
- General housekeeping, cleaning and furniture moves may be required
- Completing customer orders via an Apple iPad & completing finance applications
In an ideal world...
At Sofology, we love to listen, we can sit and chat to our customers for hours, asking the right questions to gather all of the information we need to find our customers their dream sofa. We’re great at creating the perfect vision of what that dream sofa will look like in our customers' home - We bring it to life & we create excitement. We are caring & fun and can adapt to our customers to put them at ease, not every customer is the same - Neither are our Sofology colleagues. It's tough choosing a sofa when there's so much choice, as we're product experts, we can offer all of the features & benefits to help our customers finalise their decision. You don't need to have sales experience, it's all about personality & capability. There's a lot we're good at at Sofology. That means coaching you too!
A little about Sofology:
At Sofology, sofas are SO our thing - but so are our people! In fact, people are our greatest asset and that's why we are completely committed to our ED&I strategy, So For All. We are working passionately with all of our colleagues across the business to learn, understand and be completely enthralled into continuing to make Sofology an equal, diverse and inclusive place to work. It's important to us to make sure that we don't just look for new talent to fit in with our culture, but instead, we look for incredible talented colleagues to add to our wonderful culture.
Retail Sales Assistant in Belfast employer: DFS Furniture Ltd
Contact Detail:
DFS Furniture Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in Belfast
✨Tip Number 1
Show your personality! When you meet with us, let your fun and engaging side shine through. We value a 'can do' attitude, so be ready to share examples of how you've influenced others positively in past roles.
✨Tip Number 2
Familiarise yourself with our products. Knowing the different sofa styles and features will help you connect with customers and demonstrate your passion for what we do at Sofology.
✨Tip Number 3
Prepare to discuss customer service scenarios. Think about times when you've gone above and beyond for a customer, as this will show us that you truly understand the importance of creating a great experience.
✨Tip Number 4
Be ready to adapt. We love to see candidates who can think on their feet, so come prepared with examples of how you've adjusted your approach based on different customer needs or situations.
We think you need these skills to ace Retail Sales Assistant in Belfast
Some tips for your application 🫡
Show Your Personality: Since the role emphasises personality over experience, make sure your application reflects your fun and engaging nature. Use a friendly tone and share anecdotes that showcase your 'can do' attitude.
Highlight Customer Focus: Emphasise your commitment to customer service in your application. Provide examples of how you've previously ensured customers have a great experience, even if it's from a different context.
Demonstrate Adaptability: Mention instances where you've successfully adapted to different situations or customer needs. This will show that you can think on your feet and cater to diverse personalities.
Express Willingness to Learn: Since Sofology values coaching and development, express your eagerness to learn and grow within the company. Mention any relevant training or qualifications you are interested in pursuing.
How to prepare for a job interview at DFS Furniture Ltd
✨Show Your Personality
As a Retail Sales Assistant, your personality is key. Be engaging and fun during the interview to demonstrate that you can connect with customers. Share personal anecdotes that highlight your 'can do' attitude.
✨Demonstrate Customer Focus
Make sure to emphasise your commitment to customer satisfaction. Discuss how you would ensure customers have a great experience and how you can adapt to different customer needs, as this aligns with Sofology's values.
✨Highlight Coaching Skills
Since the role involves coaching and developing others, be prepared to discuss any past experiences where you've trained or supported colleagues. This will show that you can contribute to the team dynamic at Sofology.
✨Be Ready to Think on Your Feet
The ability to think quickly is crucial in retail. Prepare examples of situations where you've had to make quick decisions or solve problems on the spot, showcasing your adaptability and resourcefulness.
