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- Tasks: Connect with customers and create a welcoming store atmosphere while recommending products.
- Company: Join DFS, the UK's leading sofa retail specialist with a focus on customer satisfaction.
- Benefits: Earn uncapped commission, enjoy a 30% discount, and receive generous holiday allowances.
- Why this job: Make a real impact by helping customers feel at home with stylish, comfortable products.
- Qualifications: No sales experience needed; just bring your confidence and willingness to learn.
- Other info: Flexible working patterns and a supportive team culture await you.
The predicted salary is between 24000 - 36000 £ per year.
At DFS, you’re not just selling sofas - you’re helping people feel at home. Whether it’s a bed, mattress or a comfy sofa, you’ll bring your passion for service and help customers feel right seen and heard. We know life doesn’t stop when your shift starts, from school runs, to study time or just needing balance. That’s why we offer flexible working patterns to help you make it all work. If the hours listed don’t quite fit, apply anyway and let’s chat.
This role puts your earning potential in your hands. With a great basic salary and uncapped commission on everything you sell: the more you sell, the more you earn. On top of that, we offer a monthly NPS bonus, based on how happy our customers are with your team’s service.
About DFS
Did you know a DFS sofa is in one-third of Britain’s homes? Since 1969, we’ve been creating and selling sofas that reflect people’s unique styles and tastes. Our purpose is to bring great design and comfort into every home, in an affordable, responsible and sustainable manner. We’re the UK’s leading sofa retail specialist, but here’s the secret to our success - our customers and our people are at the heart of everything we do, and our culture is rooted in our core values: Aim high, Think Customer and Be Real. Across our Group, we’re committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail. We’re proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn’t quite match the specification, we’d still really love to hear from you.
What you’ll be doing
- Connecting with our customers and creating a warm, welcoming space in store.
- Recommending our amazing products through real, honest conversations - ensuring our customers know everything they need to know about the product and the optional extras we have available.
- Taking pride in your space, keeping the store looking great and feeling like a great place to visit.
- Being part of a supportive, fun team that celebrates each other and shares success.
The role is for you if...
Never worked in sales before? No problem - we’ll give you all the training you need. If you’ve got the confidence to chat, the curiosity to learn, and the drive to do your best, we’ll show you the ropes. We’re after team players who bring personality, take pride in doing a great job, and get a buzz from helping customers feel right at home. If that sounds like you, we’d love to meet you.
Interview process
We want to make the process work for you, so let us know if you need any adjustments before your interview. Here’s what to expect:
- A phone chat - this will be a quick intro with our Talent Team.
- An in-store interview - this will be an interview with your future Manager.
For some handy details, have a look at Your Pathway to a DFS Career on our Careers site.
DFS Benefits
- You’ll earn uncapped commission on sofas, beds, mattresses, and extras - the more you sell, the more you earn. Plus, a monthly bonus rewards your store’s customer service.
- With a great basic salary, your earning potential is in your hands.
- 30% colleague discount across DFS and Sofology products.
- Generous holiday allowance (plus the option to buy more).
- Enhanced family leave and a paid volunteering day to give back to causes important to you.
- Ongoing training and career development - whether you want to sharpen your skills or step into a new role.
- Wellbeing support, including access to healthcare services, an Employee Assistance Programme, and discounted gym memberships.
- Group pension and Sharesave scheme.
- Life assurance and company sick pay - giving you extra peace of mind.
Retail Sales Advisor \'30\' (9 months fixed term) employer: DFS Furniture Ltd
Contact Detail:
DFS Furniture Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor \'30\' (9 months fixed term)
✨Tip Number 1
Get to know DFS and its values! Before your interview, dive into what makes DFS tick. Understanding their commitment to customer service and community will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about connecting with customers, think of some scenarios where you can showcase your ability to engage and help others. Role-playing with a friend can really boost your confidence.
✨Tip Number 3
Be ready to share your story! During the interview, don’t just talk about your experience; share why you want to work at DFS and how you can contribute to their mission of making customers feel at home.
✨Tip Number 4
Don’t hesitate to ask questions! Show your enthusiasm by asking about the team culture, training opportunities, or how success is measured. This not only helps you understand the role better but also shows you’re keen to be part of the team.
We think you need these skills to ace Retail Sales Advisor \'30\' (9 months fixed term)
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for helping customers feel at home.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience or skills that align with what we’re looking for, especially your ability to connect with customers and work in a team.
Show Your Enthusiasm: We love seeing enthusiasm! In your written application, express why you’re excited about the opportunity to work with us at DFS and how you can contribute to our mission of making every customer feel valued.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you. Plus, it makes the whole process smoother for everyone!
How to prepare for a job interview at DFS Furniture Ltd
✨Know Your Products
Before your interview, take some time to familiarise yourself with DFS's range of products. Understand the features and benefits of sofas, beds, and mattresses. This will help you speak confidently about how these products can meet customer needs during your interview.
✨Show Your Passion for Service
DFS values a customer-centric approach, so be ready to share examples of how you've provided excellent service in the past. Whether it's a small gesture or a big win, showing your passion for helping others will resonate well with the interviewers.
✨Emphasise Teamwork
Since being part of a supportive team is crucial at DFS, think of instances where you've worked collaboratively with others. Highlight your ability to celebrate successes together and how you contribute to a positive team environment.
✨Be Yourself
DFS is looking for genuine personalities who can connect with customers. Don’t be afraid to let your true self shine through during the interview. Share your interests and what makes you unique; this will help you stand out as a candidate who fits their culture.