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For Companies At a Glance
- Tasks: Ensure customer satisfaction by resolving in-warranty furniture issues at their homes.
- Company: Join DFS, a leading furniture retailer known for exceptional service.
- Benefits: Enjoy competitive pay, employee discounts, and a supportive team environment.
- Why this job: Be the face of DFS and help customers love their furniture again.
- Qualifications: Friendly attitude and problem-solving skills are essential.
- Other info: Great opportunity to grow in a dynamic retail environment.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a friendly and skilled Service Manager to join our team. This role is all about making sure our customers are happy by solving their in-warranty furniture issues right in their homes. You will be the face of DFS, delivering great service and ensuring customers' much-loved furniture is back to looking its best.
About DFS
As a Retail Sales Advisor at DFS, you are the heartbeat of our store.
Service Manager Upholstery in Old Town employer: DFS Furniture Ltd
Contact Detail:
DFS Furniture Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager Upholstery in Old Town
✨Tip Number 1
Get to know the company! Research DFS and understand their values and customer service approach. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Service Manager, you'll be dealing with customers face-to-face. Role-play common scenarios with friends or family to boost your confidence and refine your problem-solving skills.
✨Tip Number 3
Prepare some questions for your interview! Asking insightful questions shows that you're engaged and eager to learn more about the role and the company. Plus, it gives you a chance to assess if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Manager Upholstery in Old Town
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re looking for someone who can connect with our customers.
Tailor Your Experience: Make sure to highlight any relevant experience you have that relates to customer service or furniture care. We love seeing how your past roles have prepared you for this position, so be specific about your skills and achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for the Service Manager role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click that apply button and follow the prompts!
How to prepare for a job interview at DFS Furniture Ltd
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of the Service Manager role. Familiarise yourself with common furniture issues and how to resolve them. This will show your potential employer that you're not just a friendly face, but also knowledgeable and ready to tackle challenges.
✨Showcase Your People Skills
As a Service Manager, you'll be dealing with customers directly. Prepare examples of how you've successfully handled customer complaints or tricky situations in the past. This will demonstrate your ability to keep customers happy and maintain a positive atmosphere.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A professional appearance will help convey that you take the role seriously and are ready to represent the company well in front of customers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions about the company culture, team dynamics, and what success looks like in this role. This shows your genuine interest in the position and helps you determine if it's the right fit for you too.
