At a Glance
- Tasks: Connect with customers and create a welcoming store atmosphere while recommending products.
- Company: Join DFS, the UK's leading sofa retail specialist with a focus on customer satisfaction.
- Benefits: Earn uncapped commission, enjoy a 30% discount, and receive generous holiday allowance.
- Why this job: Make a real impact by helping customers feel at home with stylish, comfy products.
- Qualifications: No sales experience needed; just bring your confidence and passion for service.
- Other info: Flexible working hours and ongoing training for career development in a supportive team.
The predicted salary is between 1040 - 1248 £ per month.
At DFS, you’re not just selling sofas - you’re helping people feel at home. Whether it’s a bed, mattress or a comfy sofa, you’ll bring your passion for service and help customers feel seen and heard. We know life doesn’t stop when your shift starts, from school runs to study time or just needing balance. That’s why we offer flexible working patterns to help you make it all work. If the hours listed don’t quite fit, apply anyway and let’s chat.
This role puts your earning potential in your hands. With a great basic salary and uncapped commission on everything you sell: the more you sell, the more you earn. On top of that, we offer a monthly NPS bonus, based on how happy our customers are with your team’s service. This is a 9 month fixed term contract.
About DFS: Did you know a DFS sofa is in one-third of Britain’s homes? Since 1969, we’ve been creating and selling sofas that reflect people’s unique styles and tastes. Our purpose is to bring great design and comfort into every home, in an affordable, responsible and sustainable manner. We’re the UK’s leading sofa retail specialist, but here’s the secret to our success - our customers and our people are at the heart of everything we do, and our culture is rooted in our core values: Aim high, Think Customer and Be Real. Across our Group, we’re committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail. We’re proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn’t quite match the specification, we’d still really love to hear from you.
What you’ll be doing:
- Connecting with our customers and creating a warm, welcoming space in store.
- Recommending our amazing products through real, honest conversations - ensuring our customers know everything they need to know about the product and the optional extras we have available.
- Taking pride in your space, keeping the store looking great and feeling like a great place to visit.
- Being part of a supportive, fun team that celebrates each other and shares success.
The role is for you if:
- Never worked in sales before? No problem - we’ll give you all the training you need.
- If you’ve got the confidence to chat, the curiosity to learn, and the drive to do your best, we’ll show you the ropes.
- We’re after team players who bring personality, take pride in doing a great job, and get a buzz from helping customers feel right at home.
If that sounds like you, we’d love to meet you.
Interview process: We want to make the process work for you, so let us know if you need any adjustments before your interview. Here’s what to expect:
- A phone chat - this will be a quick intro with our Talent Team.
- An in-store interview - this will be an interview with your future Manager.
For some handy details, have a look at Your Pathway to a DFS Career on our Careers site.
DFS Benefits:
- You’ll earn uncapped commission on sofas, beds, mattresses, and extras - the more you sell, the more you earn.
- Plus, a monthly bonus rewards your store’s customer service.
- With a great basic salary, your earning potential is in your hands.
- 30% colleague discount across DFS and Sofology products.
- Generous holiday allowance (plus the option to buy more).
- Enhanced family leave and a paid volunteering day to give back to causes important to you.
- Ongoing training and career development - whether you want to sharpen your skills or step into a new role.
- Wellbeing support, including access to healthcare services, an Employee Assistance Programme, and discounted gym memberships.
- Group pension and Sharesave scheme.
- Life assurance and company sick pay - giving you extra peace of mind.
Retail Sales Advisor - 20 Hours (9 Months Maternity Cover) in Londonderry employer: DFS Furniture Ltd
Contact Detail:
DFS Furniture Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - 20 Hours (9 Months Maternity Cover) in Londonderry
✨Tip Number 1
Get to know DFS and its values! Before your interview, spend some time understanding what makes us tick. Familiarise yourself with our commitment to customer service and inclusivity. This will help you connect with the team and show that you're genuinely interested in being part of our culture.
✨Tip Number 2
Practice your people skills! Since this role is all about connecting with customers, think of a few scenarios where you can demonstrate your ability to engage and help others. Whether it's through role-playing with a friend or just chatting with family, the more comfortable you are, the better you'll shine in your interview.
✨Tip Number 3
Be ready to share your story! We want to hear about your experiences, even if they’re not directly related to sales. Think about times when you've helped someone or worked as part of a team. This will show us your personality and how you can contribute to our fun, supportive environment.
✨Tip Number 4
Don’t hesitate to apply through our website! If the hours don’t quite fit, we’re still keen to chat. Flexibility is key for us, so let’s discuss how we can make it work for you. Your potential is what matters most, so take that leap and get your application in!
We think you need these skills to ace Retail Sales Advisor - 20 Hours (9 Months Maternity Cover) in Londonderry
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for helping customers feel at home.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we're looking for. Mention any relevant experience, even if it’s not in sales – we value all backgrounds!
Show Your Enthusiasm: Let us know why you’re excited about this role! Whether it’s your love for design or your knack for customer service, sharing your enthusiasm can really make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy, and you’ll get all the info you need about the role and our company culture right there!
How to prepare for a job interview at DFS Furniture Ltd
✨Know Your Products
Before your interview, take some time to familiarise yourself with DFS's range of products. Understand the different types of sofas, beds, and mattresses they offer. This will not only show your enthusiasm for the role but also help you engage in meaningful conversations during the interview.
✨Showcase Your Customer Service Skills
DFS values customer service highly, so be prepared to share examples from your past experiences where you've gone above and beyond for a customer. If you haven't worked in sales before, think about times when you've helped someone feel welcome or resolved an issue effectively.
✨Emphasise Teamwork
Since being part of a supportive team is crucial at DFS, highlight your ability to work well with others. Share stories that demonstrate your collaborative spirit and how you celebrate successes with your teammates. This will resonate well with their culture.
✨Be Yourself
DFS is looking for genuine personalities who can connect with customers. Don’t be afraid to let your personality shine through during the interview. Be honest about your experiences and what you can bring to the team. Authenticity goes a long way!