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- Tasks: Connect with customers and create a welcoming store atmosphere while recommending amazing products.
- Company: Join DFS, the UK's leading sofa retail specialist with a focus on customer satisfaction.
- Benefits: Earn uncapped commission, enjoy a 30% discount, and benefit from generous holiday allowance.
- Why this job: Make a real impact by helping customers feel at home with stylish and comfy products.
- Qualifications: No sales experience needed; just bring your confidence, curiosity, and team spirit.
- Other info: Flexible working hours and ongoing training for career growth in a supportive environment.
The predicted salary is between 13 - 16 £ per hour.
At DFS, you’re not just selling sofas - you’re helping people feel at home. Whether it’s a bed, mattress or a comfy sofa, you’ll bring your passion for service and help customers feel seen and heard. We know life doesn’t stop when your shift starts, from school runs to study time or just needing balance. That’s why we offer flexible working patterns to help you make it all work. If the hours listed don’t quite fit, apply anyway and let’s chat.
This role puts your earning potential in your hands. With a great basic salary and uncapped commission on everything you sell: the more you sell, the more you earn. On top of that, we offer a monthly NPS bonus, based on how happy our customers are with your team’s service.
About DFS: Did you know a DFS sofa is in one-third of Britain’s homes? Since 1969, we’ve been creating and selling sofas that reflect people’s unique styles and tastes. Our purpose is to bring great design and comfort into every home, in an affordable, responsible and sustainable manner. We’re the UK’s leading sofa retail specialist, but here’s the secret to our success - our customers and our people are at the heart of everything we do, and our culture is rooted in our core values: Aim high, Think Customer and Be Real.
Across our Group, we’re committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail. We’re proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn’t quite match the specification, we’d still really love to hear from you.
What you’ll be doing:
- Connecting with our customers and creating a warm, welcoming space in store.
- Recommending our amazing products through real, honest conversations - ensuring our customers know everything they need to know about the product and the optional extras we have available.
- Taking pride in your space, keeping the store looking great and feeling like a great place to visit.
- Being part of a supportive, fun team that celebrates each other and shares success.
The role is for you if...
Never worked in sales before? No problem - we’ll give you all the training you need. If you’ve got the confidence to chat, the curiosity to learn, and the drive to do your best, we’ll show you the ropes. We’re after team players who bring personality, take pride in doing a great job, and get a buzz from helping customers feel right at home. If that sounds like you, we’d love to meet you.
Interview process: We want to make the process work for you, so let us know if you need any adjustments before your interview. Here’s what to expect:
- A phone chat - this will be a quick intro with our Talent Team.
- An in-store interview - this will be an interview with your future Manager.
For some handy details, have a look at Your Pathway to a DFS Career on our Careers site.
DFS Benefits:
- You’ll earn uncapped commission on sofas, beds, mattresses, and extras - the more you sell, the more you earn. Plus, a monthly bonus rewards your store’s customer service. With a great basic salary, your earning potential is in your hands.
- 30% colleague discount across DFS and Sofology products.
- Generous holiday allowance (plus the option to buy more).
- Enhanced family leave and a paid volunteering day to give back to causes important to you.
- Ongoing training and career development - whether you want to sharpen your skills or step into a new role.
- Wellbeing support, including access to healthcare services, an Employee Assistance Programme, and discounted gym memberships.
- Group pension and Sharesave scheme.
- Life assurance and company sick pay - giving you extra peace of mind.
Retail Sales Advisor - 30 Hours in Carlisle employer: DFS Furniture Ltd
Contact Detail:
DFS Furniture Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - 30 Hours in Carlisle
✨Tip Number 1
Get to know DFS and its products inside out! When you walk into that interview, show your passion for the brand and how you can help customers feel at home. A little knowledge goes a long way in making a great impression.
✨Tip Number 2
Practice your people skills! Since this role is all about connecting with customers, think of some scenarios where you can demonstrate your ability to engage and listen. Role-playing with a friend can really help boost your confidence.
✨Tip Number 3
Be yourself during the interview! DFS values authenticity, so let your personality shine through. Share your experiences and how they relate to helping customers feel welcome and valued.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the DFS family. Let’s make it happen!
We think you need these skills to ace Retail Sales Advisor - 30 Hours in Carlisle
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for helping customers shine through. We want to see how you connect with people and make them feel at home, just like we do at DFS.
Be Yourself: We love authenticity! Don’t be afraid to show your personality in your application. Share your unique experiences and how they’ve shaped your approach to customer service.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience or skills that align with what we’re looking for in a Retail Sales Advisor. It shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll find all the info you need to get started on your journey with us at DFS.
How to prepare for a job interview at DFS Furniture Ltd
✨Know Your Products
Before your interview, take some time to familiarise yourself with DFS's range of sofas, beds, and mattresses. Understanding the features and benefits of these products will help you engage in meaningful conversations during the interview, showing your passion for service and customer satisfaction.
✨Showcase Your People Skills
Since this role is all about connecting with customers, be prepared to share examples of how you've successfully interacted with people in the past. Whether it's through previous jobs, volunteering, or even social situations, demonstrating your ability to make others feel seen and heard will resonate well with the interviewers.
✨Emphasise Team Spirit
DFS values a supportive and fun team environment, so highlight your experiences working collaboratively with others. Share stories that showcase your teamwork skills and how you celebrate successes together, as this aligns perfectly with their company culture.
✨Be Open to Learning
If you don't have sales experience, that's totally fine! Express your eagerness to learn and grow within the role. Discuss any relevant skills or qualities you possess, like curiosity and confidence, that will help you adapt quickly and thrive in a sales environment.
