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- Tasks: Support planning and delivery of personalised communications to customers.
- Company: DFS is dedicated to creating brilliant customer experiences with a focus on great people.
- Benefits: Enjoy a 12-month maternity cover contract with potential for growth and development.
- Why this job: Join a dynamic team and make a real impact on customer engagement.
- Qualifications: Experience in CRM or marketing roles is preferred, along with enthusiasm for customer communication.
- Other info: This role is perfect for those looking to gain valuable experience in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
At DFS, we're all about great people and brilliant customer experiences. Right now, we're on the lookout for an enthusiastic and experienced Assistant CRM Manager to join our team on a 12-month maternity cover contract. This is a key role where you'll support the planning and delivery of personalised and impactful communications to our customers and prospects, making a difference at every stage of the customer journey.
Assistant CRM Manager (Maternity Cover) employer: DFS Furniture Ltd
Contact Detail:
DFS Furniture Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant CRM Manager (Maternity Cover)
✨Tip Number 1
Familiarise yourself with DFS's brand values and customer engagement strategies. Understanding their approach to customer relationships will help you tailor your conversations during interviews.
✨Tip Number 2
Showcase your experience with CRM tools and data analysis in your discussions. Be prepared to share specific examples of how you've used these skills to enhance customer communication and drive engagement.
✨Tip Number 3
Network with current or former employees of DFS on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations for the Assistant CRM Manager role.
✨Tip Number 4
Prepare thoughtful questions about the team dynamics and the specific challenges the company faces in CRM. This shows your genuine interest in the role and helps you stand out as a candidate.
We think you need these skills to ace Assistant CRM Manager (Maternity Cover)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant CRM Manager position. Tailor your application to highlight your relevant experience in customer relationship management.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in CRM, communication strategies, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Tailored Cover Letter: In your cover letter, express your enthusiasm for the role and how your background aligns with DFS's mission of delivering brilliant customer experiences. Mention specific examples of past work that demonstrate your ability to create impactful communications.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in CRM.
How to prepare for a job interview at DFS Furniture Ltd
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Assistant CRM Manager. Familiarise yourself with customer relationship management principles and how they apply to DFS, as this will help you demonstrate your knowledge during the interview.
✨Showcase Your Experience
Prepare examples from your past work that highlight your experience in planning and delivering personalised communications. Be ready to discuss specific campaigns you've worked on and the impact they had on customer engagement.
✨Demonstrate Enthusiasm
DFS values great people, so show your enthusiasm for the role and the company. Research their culture and values, and be prepared to explain why you want to work there and how you can contribute to their mission of providing brilliant customer experiences.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This could include inquiries about the team dynamics, the tools they use for CRM, or how success is measured in this role. It shows your interest and helps you assess if the company is the right fit for you.
