Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team and ensure smooth operations in a fast-paced environment.
- Company: Join The Sofa Delivery Company, part of the DFS group, focused on delivering memorable customer experiences.
- Benefits: Enjoy competitive pay, generous discounts, and a fantastic work-life balance with a 4-on, 4-off shift pattern.
- Why this job: Make a real impact by leading a team that delivers moments that matter to customers.
- Qualifications: Experience in team management, customer service, and operational excellence is essential.
- Other info: Be part of an inclusive culture that values diversity and supports career growth.
The predicted salary is between 30000 - 40000 £ per year.
Fancy leading a high performing team in a fast paced, people focused environment? At The Sofa Delivery Company, we're all about delivering moments that matter. As a Shift Manager, you'll play a key role in keeping operations running smoothly while enjoying a 4-on, 4-off shift pattern (7am - 7pm) that gives you time to recharge and enjoy life outside of work.
From supporting the Warehouse and Driving teams to ensuring compliance and high service standards, you'll be at the heart of it all. You'll also help recruit, onboard, and train new colleagues, setting them up for success so they can create great customer experiences.
At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy. That's why we're on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count. As part of the DFS group, we deliver for our group brands - DFS and Sofology.
Our colleagues are given the tools, training and support to make moments matter. We recognise and reward our people for going the extra mile, for our customers and each other. Whether you're in the warehouse, out on the road, or in a customer's home, at The Sofa Delivery Company, you'll deliver moments that matter.
Across our Group, we're committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail. We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn't quite match the specification, we'd still really love to hear from you.
What you'll be doing:
- Overseeing daily operations of the Customer Delivery Centre (CDC).
- Ensuring every delivery is completed safely, efficiently, and to a high standard.
- Supporting the Customer Delivery Manager in building strong customer relationships.
- Leading, coaching, and developing your team to deliver their best work.
- Managing compliance for vehicles, trailers, and driver regulations.
- Maintaining high standards of health, safety, and housekeeping.
- Assisting with recruitment and onboarding of new team members.
The role is for you if...
- You're passionate about customer service and operational excellence.
- You take pride in leading a team and driving great performance.
- You thrive in a fast-paced, hands-on environment.
- You have budget management experience.
- You're a great problem solver who enjoys a challenge.
- You have experience in team management, planning, and compliance.
- You love working as part of a supportive, fun, and inclusive team.
- You strive to deliver high standards of customer service and compliance.
The Sofa Delivery Company Benefits:
- Great Pay: A competitive salary plus a quarterly bonus for delivering amazing service.
- Work-Life Balance: A fantastic 4 on, 4 off shift pattern, giving you more time to relax and recharge.
- Generous Discounts: 30% off DFS, Sofology, and Dwell products for you, plus 15% for friends and family.
- Wellbeing Support: Access to a range of perks, including retailer discounts, free on-site physio sessions, and health services.
- Career Growth: Tools, training, and support to help you grow with us.
- Enhanced Leave: Maternity, paternity, adoption leave, and more.
Join us, and let's deliver moments that matter - together.
Any offer is subject to DBS Checks.
Shift Manager in Antrim employer: DFS Furniture Ltd
Contact Detail:
DFS Furniture Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager in Antrim
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Sofa Delivery Company's social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your leadership stories! As a Shift Manager, you'll need to demonstrate your ability to lead and develop a team. Think of specific examples where you've successfully managed a team or solved a problem, and be ready to share them during your interview.
✨Tip Number 3
Show your passion for customer service! The Sofa Delivery Company is all about delivering great experiences. Be prepared to discuss how you've gone above and beyond for customers in the past, and how you plan to do the same in this role.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready. This shows your interest in the role and helps you determine if it's the right fit for you. Plus, it’s a great way to engage with the interviewers!
We think you need these skills to ace Shift Manager in Antrim
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for customer service and operational excellence shine through. We want to see that you genuinely care about delivering great experiences and leading a team to success.
Tailor Your CV: Make sure your CV is tailored to the Shift Manager role. Highlight your experience in team management, compliance, and problem-solving. We love seeing how your skills align with what we're looking for!
Be Yourself: Don’t be afraid to show your personality in your application. We value diverse voices and want to know what makes you unique. Let us see the real you and how you'd fit into our fun and inclusive team.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at DFS Furniture Ltd
✨Know the Company Inside Out
Before your interview, take some time to research The Sofa Delivery Company. Understand their mission, values, and what makes them unique in the delivery industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll be leading a team, so be prepared to discuss your leadership style and experiences. Think of specific examples where you've successfully managed a team or resolved conflicts. Highlight how you can motivate others to deliver great customer service and operational excellence.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle challenges in a fast-paced environment. Prepare scenarios from your past experiences where you had to think on your feet, manage compliance, or improve team performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, training processes, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the company's goals.