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For Companies At a Glance
- Tasks: Enhance customer experience across our brands and drive innovative solutions.
- Company: Join DFS Group, home to DFS, Sofology, and The Sofa Delivery Company.
- Benefits: Enjoy competitive pay, flexible working, and a focus on sustainability.
- Why this job: Be part of a team shaping the future of furniture retail with creativity.
- Qualifications: Experience in customer experience or related fields is a plus.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
About DFS
We’re home to DFS, Sofology, and The Sofa Delivery Company - three distinctive brands with a shared mission to bring great design and comfort into every home, affordably, responsibly, and sustainably.
If your CV is ready and you are confident this is the role for you, make sure to apply as soon as possible.
At DFS Group, everyone plays a part. Whether you’re supporting our brands or serving our customers, you’re helping shape the future of furniture retail. Each brand has its own identity and creativity.
Group Customer Experience Platform Specialist role in Adwick le Street employer: DFS Furniture Ltd
Contact Detail:
DFS Furniture Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Customer Experience Platform Specialist role in Adwick le Street
✨Tip Number 1
Get to know DFS and its brands inside out! Research their values, mission, and what makes them tick. This way, when you chat with them, you can show you're not just another candidate but someone who genuinely gets their vibe.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Group Customer Experience Platform Specialist role. It’s all about making connections!
✨Tip Number 3
Prepare for your interview by practising common questions related to customer experience and platform management. Think of examples from your past that showcase your skills and how they align with DFS's mission of great design and comfort.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the DFS family. So, hit that apply button and let’s get you in the door!
We think you need these skills to ace Group Customer Experience Platform Specialist role in Adwick le Street
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the Group Customer Experience Platform Specialist role. Highlight any customer experience or platform management experience you have, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how you can contribute to our mission at DFS. Be genuine and let your personality come through – we love to see the real you!
Showcase Your Achievements: When listing your previous roles, focus on your achievements rather than just duties. Use numbers and examples to demonstrate how you've made a difference in past positions. This helps us see the impact you could have at DFS.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at DFS Furniture Ltd
✨Know the Brands Inside Out
Before your interview, take some time to research DFS, Sofology, and The Sofa Delivery Company. Understand their unique identities and missions. This will not only show your enthusiasm but also help you tailor your answers to align with their values.
✨Showcase Your Customer-Centric Mindset
As a Group Customer Experience Platform Specialist, it's crucial to demonstrate your commitment to customer satisfaction. Prepare examples from your past experiences where you enhanced customer interactions or resolved issues effectively. This will highlight your ability to contribute to their mission.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations related to customer experience. Think of scenarios where you had to think on your feet or innovate solutions. Practising these responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their future plans for enhancing customer experience or how they measure success in this area. This demonstrates your proactive attitude and genuine interest in contributing to their goals.
