At a Glance
- Tasks: Support contracts and service agreements, ensuring smooth operations and excellent customer service.
- Company: Join a dynamic team in a thriving organisation focused on collaboration and growth.
- Benefits: Enjoy free parking, an on-site gym, weekly pay, and a company pension.
- Other info: Full training provided; great opportunities for career advancement.
- Why this job: Be part of a vital role that directly impacts client satisfaction and operational success.
- Qualifications: 1-2 years of administration experience with strong IT and communication skills.
The predicted salary is between 25000 - 32000 £ per year.
The role of a Contracts Administrator is to provide vital administrative support to ensure the smooth running of our contracts and service agreements. Working closely with clients, engineers, and internal teams, you will be responsible for maintaining accurate records, processing documentation, and helping to deliver a first-class service to our customers.
Responsibilities
- Maintaining accurate records of contracts, renewals, and service agreements
- Preparing and issuing contract-related documentation, including quotations, renewals, and variations
- Ensuring compliance with contractual obligations and client requirements
- Assisting with scheduling and coordinating contract works in line with SLAs and KPIs
- Supporting our helpdesk and operations teams with contract-specific queries
- Monitoring and updating customer portals with relevant contract information
- Producing reports on contract performance and supporting audits when required
- Liaising with clients, suppliers, and engineers to resolve queries efficiently
- Providing general administrative support to the contracts and operations teams
The Person
- Highly organised with excellent attention to detail
- A strong communicator, both written and verbal
- Comfortable working to deadlines and managing multiple tasks
- Professional, customer-focused, and approachable
- Proficient with IT systems, spreadsheets, and digital platforms
- A team player who can also work independently
The Training
Full training will be provided.
The Essential Criteria
- Previous experience in administration (1–2 years minimum)
- Strong IT and data management skills
- Ability to work with accuracy and attention to detail
- Confident dealing with customers and suppliers over the phone and by email
The Hours
Working hours are 8:00-16:30 Monday – Friday. Office based role with site visits required where applicable. 30 Days holiday including bank holiday.
The Benefits
- Free parking
- On-site gym
- Weekly pay
- Long service incentives
- Training opportunities
- Company pension
Contract Administrator in North East employer: DFP Services Ltd
As a Contracts Administrator with us, you will thrive in a supportive and dynamic work environment that prioritises employee growth and development. Our company offers comprehensive training, a generous holiday allowance, and unique benefits such as an on-site gym and free parking, all while fostering a culture of teamwork and excellence. Join us to be part of a dedicated team that values your contributions and provides opportunities for meaningful career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Administrator in North East
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Contract Administrator role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and understanding their contracts and service agreements. This will help you demonstrate your knowledge and show that you’re genuinely interested in providing that first-class service they’re after.
✨Tip Number 3
Practice your communication skills! As a Contracts Administrator, you’ll need to liaise with clients and suppliers regularly. Role-play common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Contract Administrator in North East
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous experience in administration and showcases your attention to detail. We want to see how your skills align with the role of a Contracts Administrator, so don’t be shy about mentioning relevant tasks you've handled!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your strong communication skills and how you can contribute to delivering first-class service to our customers.
Show Off Your IT Skills:Since the role requires proficiency with IT systems and spreadsheets, make sure to highlight any relevant software experience in your application. We love candidates who are tech-savvy and can manage data effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at DFP Services Ltd
✨Know Your Contracts
Before the interview, brush up on your knowledge of contracts and service agreements. Familiarise yourself with common terms and processes, as well as any specific regulations that might apply to the role. This will show your potential employer that you’re serious about the position and understand the core responsibilities.
✨Showcase Your Organisational Skills
As a Contracts Administrator, being organised is key. Prepare examples from your past experience where you successfully managed multiple tasks or maintained accurate records. Be ready to discuss how you prioritise your workload and ensure deadlines are met, as this will demonstrate your ability to handle the demands of the role.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, both verbally and in writing. During the interview, be sure to listen actively and respond thoughtfully to questions, showcasing your ability to liaise effectively with clients and internal teams.
✨Familiarise Yourself with IT Systems
Since the role requires proficiency with IT systems and spreadsheets, take some time to review any relevant software you might encounter. If you have experience with specific tools, be prepared to discuss how you’ve used them in previous roles. This will help reassure the interviewer that you can hit the ground running.
