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- Tasks: Lead the planning and delivery of exciting events at Southampton Football Club.
- Company: Join a dynamic team at Southampton Football Club, known for its vibrant culture.
- Benefits: Enjoy free match tickets, health initiatives, generous holiday, and career development opportunities.
- Other info: Collaborative environment with excellent growth potential and unique venue experiences.
- Why this job: Make an impact by curating innovative events and engaging diverse audiences.
- Qualifications: 1 year of event experience, strong communication skills, and a passion for customer service.
The predicted salary is between 30000 - 42000 £ per year.
In this role, you will be an integral part of Southampton Football Club’s non-matchday events team to help grow the reputation, footfall, revenue and profit of events within the stadium. The primary focus of this role will be to maximise the use of the stadium venues by curating and delivering a variety of innovative events each week, that engage a wide demographic of customers.
You will be leading the planning and delivery of a year-round events calendar with a particular focus on The Dell, our on-site pub. The aim will be to maximise potential revenue and profit by setting targets and creating sales plans. Tracking all events sales through the CRM system, you will produce weekly reports to present to your manager during regular meetings which ensure on-track achievement of department KPIs.
Working closely with the club's marketing team, you will support the development of a robust marketing plan that encourages new audiences to participate in a variety of events and utilises opportunities during seasonal holidays. You will ensure all events are delivered smoothly and effectively with the support of The Dell operational team and as well as produce a key learning document after evaluating events and taking on feedback from clients and colleagues.
You will develop strong relationships with key stakeholders within the business, working with others running venues at the stadium and ensuring all are fully briefed on each event so the department can be as efficient as possible. Keeping ahead of trends and market leaders will be a key element of this role. You will be aware of competitors and industry leaders within the surrounding areas and build strong relationships with key event promoters, creating your own network of useful contacts.
You will be the first point of contact for events and ensure all customers are personally welcomed to the venue and feel confident that they can rely on you to run their event successfully.
Essential Skills and Experience
- At least 1 year of events experience within the hospitality industry
- Educated to a degree level or equivalent experience
- Efficient and organised with excellent time management skills, working to tight deadlines
- A passion for exceptional customer service and satisfaction
- Experience working at a unique venue (desirable)
- Sales experience (desirable)
How this benefits you…
- Access to x2 free match tickets for every home league game
- Access to our staff Health & Wellbeing initiatives (Mental & Physical Health)
- Discounted Southampton Football Club merchandise
- 25 days’ holiday per year excluding bank holidays plus your birthday off each year
- Contributory Pension Scheme
- Worldwide Travel Insurance for you and your family
- Learning & Development opportunities - supporting you to develop your potential and achieve in your career
- Free onsite parking
- Cycle to Work Scheme
- Collaborative & inclusive working culture
We reserve the right to close this vacancy early, if a high volume of applicants are received.
Event Sales and Delivery Coordinator employer: DFL
Contact Detail:
DFL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Sales and Delivery Coordinator
✨Tip Number 1
Network like a pro! Get out there and connect with people in the events industry. Attend local meetups, join online forums, or even hit up social media groups. The more connections you make, the better your chances of landing that dream role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to share your past successes in event planning and sales. Use specific examples to demonstrate how you've maximised revenue and delivered successful events.
✨Tip Number 3
Research is key! Before any interview, dive deep into Southampton Football Club’s events and marketing strategies. Knowing their current offerings and how you can contribute will set you apart from other candidates.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. Make sure to highlight your relevant experience and enthusiasm for the role in your application to catch our eye.
We think you need these skills to ace Event Sales and Delivery Coordinator
Some tips for your application 🫡
Show Your Passion for Events: When you're writing your application, let your enthusiasm for events shine through! We want to see that you’re genuinely excited about the role and how you can contribute to making our events at The Dell unforgettable.
Tailor Your Experience: Make sure to highlight your relevant experience in the hospitality industry. We’re looking for someone with at least a year of event experience, so don’t be shy about showcasing your skills and achievements that align with what we do!
Be Organised and Clear: Your application should reflect your excellent organisational skills. Keep it clear and concise, and make sure to structure your information logically. This will show us that you can manage multiple tasks effectively, just like you would in the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at DFL
✨Know Your Events
Before the interview, dive deep into Southampton Football Club's events and their unique offerings. Familiarise yourself with The Dell and think about how you can enhance its appeal. This shows your genuine interest and helps you speak confidently about how you can contribute.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in the hospitality industry. Think of specific examples where you set targets and achieved them. Highlight any innovative ideas you've implemented that boosted revenue or customer engagement.
✨Build Relationships
Since this role involves working closely with various stakeholders, be ready to talk about how you've successfully built professional relationships in past roles. Share examples of how you’ve collaborated with teams to deliver successful events or projects.
✨Stay Ahead of Trends
Research current trends in the events industry and be prepared to discuss them. Show that you’re proactive by suggesting how these trends could be applied to Southampton Football Club’s events. This demonstrates your forward-thinking approach and passion for the role.