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- Tasks: Coordinate daily fleet operations across Inverness and Glasgow, ensuring smooth transport and customer service.
- Company: Join DFDS, a leading European transport network with a rich history since 1866.
- Benefits: Enjoy life assurance, pension schemes, free ferry travel, and extensive retail discounts.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to operational success.
- Qualifications: Organised, proactive, with strong problem-solving skills and advanced IT knowledge; CPC preferred.
- Other info: Flexible shift pattern: 4 on 4 off, 07:00–19:00.
The predicted salary is between 36000 - 60000 £ per year.
Overview
We are seeking a proactive and organised Transport Planner – Days role to oversee the daily coordination of our fleet across Inverness and Glasgow, acting as a key link between customers, drivers, and internal teams to ensure seamless transport operations, legal compliance, and high standards of customer service. The successful candidate will manage vehicle scheduling, monitor deliveries, and support both operational efficiency and commercial growth. Shift pattern: 4 on 4 off, 07:00–19:00.
Responsibilities
- Planning, scheduling, and monitoring the movements of approximately 30 vehicles across Inverness and Glasgow.
- Acting as the main point of contact for customers, with a particular focus on retail partners, ensuring clear communication and strong relationships.
- Tracking consignments from collection through to delivery, resolving any issues quickly to maintain service standards.
- Working closely with the Compliance Team to support vehicle maintenance, driver hours monitoring, and fleet availability.
- Identifying and highlighting commercial opportunities to senior management while providing flexible operational support, including holiday cover.
Qualifications
You will be a highly organised and proactive individual with proven problem-solving skills and the ability to plan and prioritise effectively. With experience in dry and cold chain markets, you bring strong industry knowledge and the confidence to manage complex operations. You’ll have advanced IT skills, particularly in Microsoft Office, and excellent communication abilities that allow you to liaise effectively with drivers, suppliers, colleagues, and customers. Comfortable working both independently and as part of a team, you demonstrate initiative, adaptability, and meticulous attention to detail. A Transport Manager CPC qualification is preferred, though not essential.
Benefits
We support development through activities in the workplace and offer training courses to support your role if needed.
- Life assurance cover
- Contributory company pension scheme
- Holiday Purchase Scheme
- Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
- Full employee assistance programme including proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family
- Huge range of retail discounts from high street and online retailers
- Access to myStrength, our Wellbeing platform, with content to support mental wellness
- Access to mental health first aid and support webinars on wellbeing
- Cashback on health care including dental, optical, physiotherapy, prescriptions, and specialist consultations
About DFDS
We operate a transport network in and around Europe with an annual revenue of DKK 30bn and 17,000 full-time employees. We move goods in trailers by ferry, road & rail, and we offer complementary and related transport and logistics solutions. We also move car and foot passengers on short sea and overnight ferry routes. DFDS was founded in 1866 and is headquartered and listed in Copenhagen.
Be part of DFDS and be part of the movement.
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Transport Planner - Days employer: DFDS
Contact Detail:
DFDS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Planner - Days
✨Tip Number 1
Familiarise yourself with the transport and logistics industry, especially in the dry and cold chain markets. Understanding the specific challenges and regulations in these areas will help you stand out as a knowledgeable candidate.
✨Tip Number 2
Network with professionals in the transport sector, particularly those who work in fleet management or logistics. Attend industry events or join relevant online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of how you've successfully managed complex operations or resolved issues in previous roles. Be ready to discuss these scenarios during any interviews.
✨Tip Number 4
Showcase your advanced IT skills, particularly in Microsoft Office, by being prepared to discuss how you've used these tools to enhance operational efficiency in past positions. This will highlight your ability to adapt to the technological demands of the role.
We think you need these skills to ace Transport Planner - Days
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in transport planning, vehicle scheduling, and customer service. Use specific examples that demonstrate your problem-solving skills and ability to manage complex operations.
Craft a Strong Cover Letter: Write a cover letter that showcases your proactive nature and organisational skills. Mention your familiarity with dry and cold chain markets, and how your advanced IT skills can benefit the role.
Highlight Communication Skills: In your application, emphasise your excellent communication abilities. Provide examples of how you've successfully liaised with customers, drivers, and internal teams to resolve issues and maintain service standards.
Showcase Compliance Knowledge: If you have experience working with compliance teams or knowledge of legal requirements in transport operations, make sure to include this in your application. It shows your understanding of the importance of legal compliance in the role.
How to prepare for a job interview at DFDS
✨Know Your Fleet
Familiarise yourself with the types of vehicles in the fleet and their specific uses. Being able to discuss how you would manage scheduling and monitor deliveries for these vehicles will show your understanding of the role.
✨Demonstrate Communication Skills
Prepare examples of how you've effectively communicated with customers and internal teams in past roles. Highlighting your ability to maintain strong relationships, especially with retail partners, will be crucial.
✨Showcase Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in transport planning or logistics and how you resolved them. This will demonstrate your proactive approach and problem-solving skills, which are essential for this role.
✨Highlight Compliance Knowledge
Understand the importance of legal compliance in transport operations. Be prepared to talk about your experience working with compliance teams and how you ensure vehicle maintenance and driver hours are monitored effectively.
