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For Companies At a Glance
- Tasks: Support the sales process, manage customer quotes, and maintain data accuracy.
- Company: Join a dynamic team at DFDS, serving communities across Europe.
- Benefits: Enjoy life assurance, pension scheme, free ferry travel, and wellness support.
- Why this job: Be part of a collaborative environment and make a real impact on customer experiences.
- Qualifications: Strong communication skills and a keen eye for detail are essential.
- Other info: Opportunities for personal growth and professional development await you.
The predicted salary is between 30000 - 40000 £ per year.
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Sales Operations Specialist. Be part of the movement - and play your part.
About the role
You will play a key role in supporting the end-to-end sales process while ensuring pricing accuracy, strong customer relationships, and alignment across internal teams. This role is focused on delivering excellent service to customers, maintaining data integrity, and supporting commercial performance through effective coordination and communication.
- Prepare and manage customer quotations in line with company pricing policies, ensuring accuracy and timely delivery.
- Maintain and review pricing structures, including annual contract renewals for dedicated customer accounts.
- Update and manage CRM systems with accurate sales data, producing regular reports and performance insights.
- Act as the first point of contact for customer enquiries, supporting the sales cycle through the DFDS Way of Selling process.
- Collaborate with internal teams, including Customer Experience and Customer Service, to ensure a consistent, transparent, and high-quality customer journey.
About you
You are a confident and effective communicator, comfortable engaging with both colleagues and customers to build strong, professional relationships. You take pride in producing accurate, high-quality work, with a keen eye for detail and a commitment to getting things right the first time. Naturally adaptable, you embrace change and are always looking for opportunities to learn, improve, and grow within your role.
You thrive in a collaborative, multi-site environment, working seamlessly with teams across locations while also taking ownership of your individual responsibilities. With a proactive mindset and strong organisational skills, you are able to manage competing priorities in a fast-paced setting. You also have a genuine interest in working with data, using insights and market trends to support commercial decision-making and drive performance.
We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.
Working at DFDS
Join the movement and grow with us. Now about what we can give you. You’ll be able to access some fantastic benefits such as:
- Life assurance cover
- Contributory company pension scheme
- Holiday Purchase Scheme
- Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
- Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
- Huge range of retail discounts from high street and online retailers
- Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
- Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.
- Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.
While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.
Are we a match? Then what are you waiting for? Apply Now. If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.
We look forward to hearing from you.
Sales Operations Specialist in Stallingborough employer: DFDS
Contact Detail:
DFDS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Specialist in Stallingborough
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the Sales Operations Specialist role. Highlight your attention to detail and customer service experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Sales Operations Specialist in Stallingborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Sales Operations Specialist role. Highlight your experience in managing customer relationships and data accuracy, as these are key to what we’re looking for.
Showcase Your Communication Skills: Since this role involves engaging with both customers and internal teams, it’s important to demonstrate your communication prowess. Use examples in your application that showcase how you’ve built strong relationships and collaborated effectively.
Be Detail-Oriented: We value accuracy and high-quality work, so make sure your application is free from typos and errors. This attention to detail will reflect your commitment to getting things right the first time, which is crucial for this position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at DFDS
✨Know Your Sales Process
Familiarise yourself with the end-to-end sales process, especially how it relates to pricing accuracy and customer relationships. Be ready to discuss how you can support this process and share examples from your past experiences.
✨Master the Data
Since this role involves managing CRM systems and producing reports, brush up on your data management skills. Prepare to talk about how you've used data insights in previous roles to drive performance or improve processes.
✨Showcase Your Communication Skills
As a Sales Operations Specialist, you'll need to engage effectively with both customers and internal teams. Think of specific instances where your communication made a difference, and be prepared to share these stories during the interview.
✨Embrace Adaptability
This role requires a proactive mindset and the ability to manage competing priorities. Reflect on times when you've successfully adapted to change or handled multiple tasks at once, and be ready to discuss how you thrive in fast-paced environments.