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For Companies At a Glance
- Tasks: Manage freight forwarding activities and ensure customer satisfaction in a fast-paced environment.
- Company: Join DFDS, a leading transport network in Europe with a dynamic team.
- Benefits: Enjoy life assurance, pension scheme, free ferry travel, and extensive health support.
- Why this job: Be part of a critical infrastructure and make a real impact in logistics.
- Qualifications: Minimum two years' experience in Freight Forwarding or Logistics required.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Freight Forwarder.
About The Role
Due to a continued expansion of our freight forwarding operation, we are currently looking for an experienced freight forwarder to join our dynamic and ambitious team at our Dover office. If you're looking for a role within a very driven, enthusiastic and fast-paced environment, with a willingness to succeed, this role could be perfect for you. Working Monday to Friday, 07:00 – 16:00, you will be tasked with taking responsibility for developing our freight forwarding activities between the UK and Europe.
- Dealing with quotations, bookings and general enquiries always ensuring customer satisfaction remains your key focus.
- Developing and evaluating opportunities for Freight Management.
- Dealing with subcontractors when allocating work for delivery and collection.
About you
We are seeking someone who has at least two years' experience within the Freight Forwarding / Logistics industry, ideally with operational experience of all modes of transport, but UK road freight as a minimum. We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all.
Working at DFDS
Now about what we can give you. You'll be able to access some fantastic benefits such as:
- Life assurance cover
- Contributory company pension scheme
- Holiday Purchase Scheme
- Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
- Full employee assistance programme including proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
- Huge range of retail discounts from high street and online retailers
- Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
- Access to Breeze, our award-winning Wellbeing platform.
While you're with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.
Are we a match? Then what are you waiting for? Apply Now. If you think your personality, skills, experience, and desire match this role, we'd love to hear from you. Please send us your CV as soon as possible, as we're keen to meet potential candidates on an ongoing basis.
About DFDS
We operate a transport network in and around Europe with an annual revenue of DKK 30bn and 17,000 full-time employees. We move goods in trailers by ferry, road & rail, and we offer complementary and related transport and logistics solutions. We also move car and foot passengers on short sea and overnight ferry routes. DFDS was founded in 1866 and headquartered and listed in Copenhagen. Be part of DFDS and be part of the movement.
Freight Forwarder (Monday to Friday) in London employer: DFDS
Contact Detail:
DFDS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarder (Monday to Friday) in London
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding and logistics industry. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching DFDS and understanding their operations. Familiarise yourself with their values and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice common interview questions related to freight forwarding. Think about your past experiences and how they relate to the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining DFDS and being part of the movement. So, get your CV ready and hit that apply button!
We think you need these skills to ace Freight Forwarder (Monday to Friday) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Freight Forwarder role. Highlight your relevant experience in freight forwarding and logistics, especially any operational experience with UK road freight. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining DFDS and how you can contribute to our team. Be sure to mention specific experiences that relate to the job description.
Showcase Your Customer Focus: Since customer satisfaction is key in this role, make sure to include examples of how you've successfully dealt with clients in the past. We love seeing candidates who understand the importance of keeping customers happy!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our team at DFDS. We can't wait to hear from you!
How to prepare for a job interview at DFDS
✨Know Your Freight Forwarding Basics
Make sure you brush up on the fundamentals of freight forwarding. Understand the different modes of transport and be ready to discuss your operational experience, especially with UK road freight. This will show that you're not just familiar with the industry but also have practical knowledge.
✨Prepare for Customer-Focused Questions
Since customer satisfaction is key in this role, think about examples from your past experiences where you successfully handled customer enquiries or resolved issues. Be ready to explain how you prioritise customer needs while managing logistics.
✨Show Your Team Spirit
DFDS values diversity and teamwork, so be prepared to talk about how you work within a team. Share specific instances where you collaborated with colleagues or subcontractors to achieve a common goal, highlighting your ability to adapt and contribute positively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
