At a Glance
- Tasks: Support multiple teams and keep operations running smoothly in a dynamic environment.
- Company: Join DFDS, a diverse and inclusive company focused on growth and teamwork.
- Benefits: Enjoy life assurance, pension scheme, free ferry travel, and extensive employee support.
- Other info: Flexible working hours and opportunities for professional development await you.
- Why this job: Be the central point of contact and make a real impact in operations.
- Qualifications: Organised, detail-oriented, with good Microsoft Office skills and strong communication abilities.
The predicted salary is between 23850 - 29150 £ per year.
Do you enjoy being at the centre of an operation, supporting multiple teams and keeping processes running smoothly? Are you organised, proactive, and confident working with suppliers, transport providers, and internal stakeholders? If so, you could be the newest addition to our team as an Operations Support Coordinator. Be part of the movement - and play your part.
About the role
Working Monday to Friday, 08:00–17:00, you'll provide vital administrative and operational support across a range of business functions. Acting as a key point of contact for third-party hauliers, suppliers, contractors, and internal departments, you'll help ensure the smooth running of transport, compliance, facilities, and commercial activities.
You will be responsible for:
- Acting as the central point of contact for third-party hauliers, including supplier onboarding and relationship management
- Supporting transport operations by resolving queries, managing self-billing processes, and maintaining cost information within operational systems
- Managing proof of delivery (POD), CMR, invoice, and job-costing queries across UK and international operations
- Maintaining compliance records, including insurance documentation, licences, driver handbooks, and supplier agreements
- Supporting facilities management, including maintenance coordination, purchase orders, contractor management, and general site requirements
- Assisting with H&S administration, including training records, permits, RAMS, and building compliance documentation
- Producing KPI updates and supporting wider business functions with operational and administrative requirements
About you
A background in transport, logistics, or operational administration would be advantageous. You'll be highly organised with strong attention to detail, able to manage multiple priorities while maintaining accuracy. Good Microsoft Office skills are essential, along with confidence working across different systems and administrative processes.
You'll thrive in this role if you're a strong communicator with excellent people skills and enjoy building relationships with suppliers, customers, and colleagues. You'll be comfortable working independently while also contributing as part of a wider team. A flexible, proactive approach and the ability to adapt to changing business needs will help you succeed in this fast paced and varied role.
We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.
Working at DFDS
Join the movement and grow with us.
Now about what we can give you. You’ll be able to access some fantastic benefits such as:
- Life assurance cover
- Contributory company pension scheme
- Holiday Purchase Scheme
- Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
- Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
- Huge range of retail discounts from high street and online retailers
- Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
- Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.
- Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.
While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.
Are we a match? Then what are you waiting for? Apply Now.
If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.
We look forward to hearing from you.
This recruitment process is managed by the DFDS Talent Acquisition team. We kindly ask external recruitment agencies to refrain from contacting us regarding this opportunity.
Operations Support Coordinator in Immingham employer: DFDS
At DFDS, we pride ourselves on being an excellent employer, offering a supportive work environment where safety and professionalism are paramount. As an ADR Class 1 HGV Driver in Kettering, you'll enjoy a range of benefits including life assurance, a contributory pension scheme, and free ferry travel for you and your guests, all while being part of a diverse team that values inclusivity and personal growth. We are committed to your development, providing training opportunities and a comprehensive employee assistance programme to ensure your wellbeing and career progression.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Support Coordinator in Immingham
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like DFDS and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at DFDS!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like DFDS keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Support Coordinator in Immingham
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to DFDS:This is your chance to really connect with the team at DFDS. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at DFDS
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with DFDS.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show DFDS that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at DFDS. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
