Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support shipping logistics and ensure smooth delivery processes while communicating with customers and teams.
- Company: Join a diverse and inclusive team at DFDS, serving communities across Europe.
- Benefits: Enjoy life assurance, pension scheme, free ferry travel, and extensive health support.
- Why this job: Be part of a critical infrastructure and make a real impact in logistics.
- Qualifications: Strong communication, organisational skills, and a proactive attitude are essential.
- Other info: Opportunities for personal development and training to help you grow.
The predicted salary is between 28800 - 43200 £ per year.
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as Business & Operations Coordinator. Be part of the movement - and play your part.
About The Role
Working Monday to Friday, 8am–5pm, you'll provide essential operational and customer service support across our shipping logistics activities. You'll be the link between customers, warehouses, transport planners, and internal teams, ensuring smooth delivery processes and accurate data flow.
You Will Be Responsible For
- Delivering excellent customer service through clear and timely communication
- Processing call‑offs and updating stock and transport management systems
- Creating accurate documentation to support delivery and transport activity
- Liaising with warehouses and planners to ensure operational plans are achieved
- Monitoring delivery status and providing updates to customers throughout
- Capturing and inputting data for customer KPIs, returns, and reporting
- Maintaining accurate records for invoicing, reporting, and stakeholder communication
About You
You'll be an effective communicator with strong organisational and planning skills, able to work at pace while juggling multiple priorities in a busy logistics environment. A natural problem-solver, you'll bring a positive, proactive attitude and the confidence to question, challenge, and improve processes where needed. Accuracy and attention to detail are essential, along with solid computer literacy and a professional telephone manner. You'll thrive here if you are enthusiastic, resilient, and able to stay calm under pressure. Flexibility is key, as priorities can shift quickly, and you'll be someone who remains supportive, respectful, and collaborative with colleagues and customers. A commitment to service quality, a logical approach to tasks, and a thorough, detail-focused mindset will help you succeed, especially when multitasking or working through complex queries.
We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.
Working at DFDS
Join the movement and grow with us. Now about what we can give you. You'll be able to access some fantastic benefits such as:
- Life assurance cover
- Contributory company pension scheme
- Holiday Purchase Scheme
- Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
- Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
- Huge range of retail discounts from high street and online retailers
- Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
- Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.
- Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.
While you're with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.
Are we a match? Then what are you waiting for? Apply Now. If you think your personality, skills, experience, and desire match this role, we'd love to hear from you. Please send us your CV as soon as possible, as we're keen to meet potential candidates on an ongoing basis. We look forward to hearing from you.
Business & Operations Coordinator in Immingham employer: DFDS
Contact Detail:
DFDS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business & Operations Coordinator in Immingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your skills align with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! Since this role is all about clear and timely communication, consider doing mock interviews with friends or family. Get comfortable talking about your experiences and how they relate to the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team. So, what are you waiting for? Get that application in!
We think you need these skills to ace Business & Operations Coordinator in Immingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Business & Operations Coordinator role. Highlight your organisational skills, customer service experience, and any relevant logistics knowledge to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about this role and how your background makes you a great candidate. Be sure to mention your problem-solving abilities and proactive attitude.
Showcase Your Communication Skills: Since this role involves liaising with various teams and customers, make sure to demonstrate your effective communication skills in your application. Use clear and concise language to convey your points and keep it professional yet friendly.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at DFDS
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Business & Operations Coordinator. Familiarise yourself with logistics processes, customer service expectations, and how to manage data flow effectively. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this role requires excellent communication, prepare examples of how you've successfully liaised with different teams or customers in the past. Think about times when you resolved issues or improved processes through clear communication. This will demonstrate your ability to be the link between various stakeholders.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you tackled them. Highlight your proactive attitude and logical approach to problem-solving. This will resonate well, as the company values individuals who can question and improve processes.
✨Emphasise Your Attention to Detail
Accuracy is key in this position, so prepare to discuss how you ensure precision in your work. Bring up examples where your attention to detail made a significant difference, whether in documentation, data entry, or customer interactions. This will reinforce your fit for the role.