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- Tasks: Manage freight forwarding activities between the UK and Europe, ensuring customer satisfaction.
- Company: DFDS is a leading transport network in Europe with a rich history since 1866.
- Benefits: Enjoy life assurance, pension schemes, free ferry travel, and extensive employee support.
- Why this job: Join a dynamic team in a fast-paced environment and contribute to critical infrastructure.
- Qualifications: Minimum two years' experience in Freight Forwarding/Logistics, ideally with UK road freight knowledge.
- Other info: Ongoing training and development opportunities available to help you grow.
The predicted salary is between 30000 - 42000 ÂŁ per year.
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This range is provided by DFDS. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Freight Forwarder.
Be part of the movement – and play your part.
About The Role
Due to a continued expansion of our freight forwarding operation, we are currently looking for an experienced freight forwarder to join our dynamic and ambitious team at our Dover office. If you’re looking for a role within a very driven, enthusiastic and a fast-paced environment, with a willingness to succeed… this role could be perfect for you. Working Monday to Friday, 07:00 – 16:00, you will be tasked with taking responsibility for developing our freight forwarding activities between the UK and Europe.
- Dealing with quotations, bookings and general enquiries always ensuring customer satisfaction remains your key focus.
- Developing and evaluating opportunities for Freight Management.
- Dealing with subcontractors when allocating work for delivery and collection.
About you
We are seeking someone who has at least two years’ experience, within the Freight Forwarding / Logistics industry, ideally with operational experience of all modes of transport, but UK road freight as a minimum.
We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.
Working at DFDS
Join the movement and grow with us.
Now about what we can give you. You’ll be able to access some fantastic benefits such as:
- Life assurance cover
- Contributory company pension scheme
- Holiday Purchase Scheme
- Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
- Full employee assistance programme including:
- Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
- Huge range of retail discounts from high street and online retailers
- Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
- Access to Breeze, our award-winning Wellbeing platform.
While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We
will also offer training courses that can support you in your role, if needed.
Are we a match? Then what are you waiting for? Apply Now.
If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.
We look forward to hearing from you.
About DFDS
We operate a transport network in and around Europe with an annual revenue of DKK 30bn and 17,000 full-time employees.
We move goods in trailers by ferry, road & rail, and we offer complementary and related transport and logistics solutions.
We also move car and foot passengers on short sea and overnight ferry routes.
DFDS was founded in 1866 and headquartered and listed in Copenhagen.
Be part of DFDS and be part of the movement.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Distribution and Administrative
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Industries
Transportation, Logistics, Supply Chain and Storage, Truck Transportation, and Hospitality
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Freight Forwarder (Monday to Friday) employer: DFDS
Contact Detail:
DFDS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarder (Monday to Friday)
✨Tip Number 1
Familiarise yourself with the specific freight forwarding operations at DFDS. Research their services, routes, and any recent news about the company to demonstrate your genuine interest during interviews.
✨Tip Number 2
Network with current or former employees of DFDS on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable in your application process.
✨Tip Number 3
Prepare to discuss your previous experience in freight forwarding in detail. Be ready to share specific examples of how you've handled quotations, bookings, and customer satisfaction, as these are key aspects of the role.
✨Tip Number 4
Showcase your adaptability and problem-solving skills during the interview. The fast-paced environment at DFDS requires quick thinking, so be prepared to discuss scenarios where you've successfully navigated challenges in logistics.
We think you need these skills to ace Freight Forwarder (Monday to Friday)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in freight forwarding and logistics. Focus on your operational experience with different modes of transport, especially UK road freight, as this is a key requirement for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your skills and experience align with the responsibilities outlined in the job description.
Highlight Customer Satisfaction Skills: Since customer satisfaction is a key focus for the role, include examples in your application that demonstrate your ability to manage customer enquiries and ensure their needs are met effectively.
Showcase Teamwork and Diversity: DFDS values diversity and inclusivity, so be sure to mention any experiences where you have worked in diverse teams or contributed to an inclusive work environment. This will show that you align with their company culture.
How to prepare for a job interview at DFDS
✨Know Your Freight Forwarding Basics
Make sure you brush up on the fundamentals of freight forwarding and logistics. Understand the different modes of transport and be ready to discuss your operational experience, especially with UK road freight.
✨Demonstrate Customer Focus
Since customer satisfaction is key in this role, prepare examples of how you've successfully handled customer enquiries or resolved issues in the past. Show that you can maintain a positive relationship with clients.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific challenges you've faced in previous roles and how you overcame them. This will demonstrate your ability to think critically and adapt in a fast-paced environment.
✨Emphasise Teamwork and Diversity
DFDS values diversity and inclusivity, so highlight your experience working in diverse teams. Share examples of how you've collaborated with colleagues from different backgrounds to achieve common goals.