Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide first and second line IT support, troubleshoot issues, and manage IT projects.
- Company: Leading transport and logistics company in the UK with a focus on innovation.
- Benefits: Life assurance, training opportunities, and a supportive work environment.
- Why this job: Join a dynamic team and enhance your tech skills while making a difference.
- Qualifications: Experience in customer support and strong problem-solving abilities.
- Other info: Full-time role with opportunities for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A leading transport and logistics company in the United Kingdom is seeking an IT Support Engineer to provide first and second line IT support to users. The role involves maintaining hardware and software, troubleshooting technical issues, and managing IT projects.
Ideal candidates will have experience in a customer-centered environment, producing documentation, and working independently.
This full-time position offers benefits like life assurance and training opportunities.
IT Support Engineer – On-Ship & Multi-Site Tech in England employer: DFDS
Contact Detail:
DFDS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer – On-Ship & Multi-Site Tech in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend tech meetups, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your troubleshooting abilities during interviews or networking events. Bring examples of how you've solved problems in the past to really impress potential employers.
✨Tip Number 3
Tailor your approach! Research the company and understand their tech stack. When you apply through our website, make sure to highlight your relevant experience and how it aligns with their needs—this will make you stand out!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the IT Support Engineer position.
We think you need these skills to ace IT Support Engineer – On-Ship & Multi-Site Tech in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support and customer service. We want to see how you've tackled technical issues and managed projects, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Support Engineer role. Share specific examples of your problem-solving skills and how you’ve helped users in the past.
Show Off Your Documentation Skills: Since producing documentation is key for this role, include any relevant experience in your application. We love seeing how you’ve documented processes or created user guides in previous jobs!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at DFDS
✨Know Your Tech Inside Out
Make sure you brush up on the specific hardware and software you'll be working with. Familiarise yourself with common troubleshooting techniques and be ready to discuss your past experiences in resolving technical issues.
✨Showcase Your Customer Service Skills
Since this role is customer-centered, prepare examples of how you've successfully supported users in the past. Highlight your communication skills and how you handle difficult situations with patience and professionalism.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about potential IT issues that could arise on a ship or multi-site environment and how you would approach solving them. This will demonstrate your problem-solving abilities.
✨Bring Documentation Samples
As documentation is key in IT support, consider bringing samples of your previous work. This could include user manuals, troubleshooting guides, or project documentation. It shows your attention to detail and ability to produce clear, helpful resources.
