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- Tasks: Complete customs clearance documentation and liaise with customers and stakeholders.
- Company: Join DFDS, a diverse team driving change across Europe.
- Benefits: Enjoy life assurance, pension scheme, free ferry travel, and retail discounts.
- Why this job: Be part of a critical infrastructure and make a real impact.
- Qualifications: Minimum three years of customs clearance experience required.
- Other info: Access to training courses and a supportive wellbeing platform.
The predicted salary is between 30000 - 42000 £ per year.
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Customs Clearance Clerk. Be part of the movement – and play your part About the role Working 12 hour shifts, both days and nights on rota, you’ll be communicating with customers along with internal stakeholders. You will be joining a dedicated team, to deliver an efficient customs clearance service, delivering very high standards of service whilst identifying, implementing, and realising new opportunities to enhance existing revenues. You will be responsible for: Customs clearance documentation completion Checking documents Liaising with internal and external stakeholders Adhering to customs related laws and regulations Maintaining your understanding and keep up to date with changes as they occur Advising customers on import and export restrictions, tariff systems, insurance requirements and all other customs related matters. About you We are seeking a candidate with a minimum of three years of current Customs clearance experience, demonstrating a comprehensive understanding of the import and export process. Ideally, the candidate will also possess knowledge of POAO goods and the specific documentation these commodities require. The successful applicant will thrive as both a good team player and an individual capable of working independently and taking initiative. We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join. Working at DFDS Join the movement and grow with us. Be a valued member of a diverse team at DFDS and help drive change together. While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed. Now about what we can give you. You’ll be able to access some fantastic benefits such as: Life assurance cover Contributory company pension scheme Holiday Purchase Scheme Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family. Huge range of retail discounts from high street and online retailers Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more. Access to Thrive, our award-winning Wellbeing platform. Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing. Are we a match? Then what are you waiting for? Apply Now. If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis. We look forward to hearing from you
Customs Clearance Clerk (Shifts) employer: DFDS
Contact Detail:
DFDS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Clearance Clerk (Shifts)
✨Tip Number 1
Network like a pro! Reach out to your connections in the customs and logistics industry. Attend events or join online forums where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching common questions for Customs Clearance Clerks. Think about your past experiences and how they relate to the role. Practise your answers with a friend or in front of a mirror – confidence is key!
✨Tip Number 3
Show off your skills! If you have experience with specific customs documentation or regulations, be ready to discuss them in detail. Use examples from your previous roles to demonstrate your expertise and how you can add value to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team. So, hit that apply button and let’s get started!
We think you need these skills to ace Customs Clearance Clerk (Shifts)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customs Clearance Clerk role. Highlight your relevant experience, especially in customs clearance and documentation. We want to see how your skills align with what we’re looking for!
Showcase Your Communication Skills: Since you'll be liaising with customers and stakeholders, it’s important to showcase your communication skills. Use examples in your application that demonstrate how you effectively communicate in a team or with clients.
Be Clear and Concise: When writing your application, keep it clear and concise. Avoid jargon and get straight to the point. We appreciate straightforwardness and clarity, so make sure your key points stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at DFDS
✨Know Your Customs Stuff
Make sure you brush up on your customs clearance knowledge before the interview. Understand the import and export processes, especially regarding POAO goods and their documentation. Being able to discuss these topics confidently will show that you're the right fit for the role.
✨Show Off Your Communication Skills
Since you'll be liaising with both customers and internal stakeholders, it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations. This will highlight your ability to work well in a team and independently.
✨Stay Updated on Regulations
Customs regulations can change frequently, so make sure you're up to date with the latest laws and requirements. Mention any recent changes you've learned about during the interview, as this shows your commitment to staying informed and your proactive approach to the role.
✨Emphasise Your Initiative
The job requires someone who can take initiative and identify new opportunities. Think of specific instances where you've implemented improvements or solved problems in previous roles. Sharing these examples will demonstrate your ability to contribute positively to the team and the company.