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For Companies At a Glance
- Tasks: Ensure smooth customs processes and accurate data entry for goods movement.
- Company: Join DFDS, a diverse team driving change across Europe.
- Benefits: Enjoy flexible holidays, health plans, gym discounts, and free ferry travel.
- Why this job: Be part of a critical infrastructure and make a real impact.
- Qualifications: Experience in customs clearance and strong attention to detail required.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Customs Agent. Be part of the movement – and play your part.
About the role
This role plays a key part in supporting the smooth and compliant movement of goods through customs. You will be responsible for accurate data entry, ensuring adherence to all customs regulations, and working closely with internal teams, customers, and external partners. The position requires strong attention to detail, the ability to manage multiple tasks, and a proactive approach in a fast-paced customs environment.
You will be responsible for:
- Accurately input customs data into bespoke systems, ensuring all information is complete and correct.
- Ensure full compliance with customs procedures by correctly documenting and controlling all customs activities.
- Liaise with customers, hauliers, and internal stakeholders to support the smooth and timely movement of goods.
- Resolve customs-related queries efficiently while maintaining a high standard of customer service.
- Support the wider customs team with administrative tasks and meet tight deadlines within a dynamic working environment.
About you
You are an experienced customs professional with hands-on knowledge of customs clearance processes for both Northern Ireland and the Republic of Ireland. You are confident working with systems such as TSS, eCustoms and Thyme-IT, with a strong understanding of key customs requirements including GMR, PBN and ENS. You have excellent attention to detail and are comfortable interpreting commercial documentation, including invoices, packing lists and INCO Terms. Organised and reliable, you are able to manage multiple tasks while maintaining compliance in a fast-paced environment, and you work well both independently and as part of a collaborative customs team.
We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.
Working at DFDS
Join the movement and grow with us. Be a valued member of a diverse team at DFDS and help drive change together. While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.
Benefits
- Pension Scheme – After successfully completing your probation, you’ll have the opportunity to join our Company Pension Scheme. Plus, members of the scheme may also be eligible for life assurance (subject to criteria).
- Holiday Purchase Scheme – Flexibility to buy additional holiday days to suit your lifestyle.
- Bike to Work Scheme – Save money and stay active with our cycle-to-work initiative.
- HSF Assist – Our employee assistance programme offers a variety of support services, including a GP Advice Line, Virtual Doctor, Counselling and Emotional Wellbeing Support, and a Legal Helpline.
- Health Plan with HSF – Enjoy benefits like cashback on dental treatments, glasses, and more.
- MyGym – Access great discounts at hundreds of gyms, health clubs, leisure centres, outdoor bootcamps, and studios offering yoga, Pilates, CrossFit, and more.
- Free Ferry Travel – Enjoy unlimited free ferry travel for up to four guests between Dover and Calais or Newcastle and Amsterdam.
Are we a match? Then what are you waiting for? Apply Now. If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis. We look forward to hearing from you.
Customs Clearance Agent employer: DFDS
Contact Detail:
DFDS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Clearance Agent
✨Tip Number 1
Network like a pro! Reach out to people in the customs industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common customs clearance scenarios. Think about how you'd handle specific situations and be ready to share your experiences. This shows you're proactive and knowledgeable!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values, like DFDS. Tailor your approach to highlight how your skills can help them achieve their goals in customs clearance.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Customs Clearance Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customs clearance experience and any relevant systems you've worked with, like TSS or eCustoms. We want to see how you can contribute to our team!
Show Off Your Attention to Detail: Since this role requires a keen eye for detail, include examples in your application that demonstrate your ability to manage accurate data entry and compliance with customs regulations. We love candidates who can showcase their meticulous nature!
Be Proactive in Your Cover Letter: Use your cover letter to express your enthusiasm for the role and how you can help shape our company. Share specific instances where you've resolved customs-related queries efficiently, as this will show us you're ready to hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at DFDS
✨Know Your Customs Stuff
Make sure you brush up on your knowledge of customs clearance processes, especially for Northern Ireland and the Republic of Ireland. Familiarise yourself with systems like TSS, eCustoms, and Thyme-IT, as well as key customs requirements such as GMR, PBN, and ENS. This will show that you're not just interested in the role but also have the expertise to back it up.
✨Attention to Detail is Key
Since this role requires accurate data entry and compliance with customs regulations, practice being meticulous. Bring examples of how you've successfully managed detailed tasks in the past. Highlighting your ability to interpret commercial documentation like invoices and packing lists will definitely impress.
✨Show Off Your Communication Skills
You'll be liaising with customers, hauliers, and internal teams, so it's crucial to demonstrate your strong communication skills. Prepare to discuss how you've resolved customs-related queries efficiently while maintaining a high standard of customer service. This will show that you can handle the fast-paced environment effectively.
✨Be Ready to Multitask
In a dynamic working environment, being organised and reliable is essential. Think of examples where you've successfully managed multiple tasks under tight deadlines. This will help convey that you can thrive in a busy customs setting and contribute positively to the team.
