At a Glance
- Tasks: Coordinate transport movements and ensure efficient planning across Europe.
- Company: Join a diverse team at DFDS, driving change together.
- Benefits: Enjoy life assurance, pension scheme, free ferry travel, and wellness support.
- Other info: Opportunities for training and career development in a fast-paced environment.
- Why this job: Be part of a critical infrastructure that serves communities and make a real impact.
- Qualifications: Reliability, organisation, and a customer-focused approach are key.
The predicted salary is between 30000 - 40000 £ per year.
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as an Operations Coordinator. Be part of the movement – and play your part.
About the role
Working Monday to Friday, 08:00 - 17:00, you will support the day to day planning and coordination of transport movements across Scotland, the UK and mainland Europe. Working in a fast-paced operational environment, you will play a key role in ensuring shipments are planned efficiently, documentation is completed accurately and customers receive a high standard of service.
You will be responsible for:
- Contributing to the planning of full loads and groupage loads, including inter depot movements
- Ensuring all transport and dispatch paperwork is completed accurately and on time
- Processing orders and supporting end to end shipment activity
- Developing and maintaining strong customer relationships
- Handling customer questions and queries in a professional and efficient manner
- Completing day to day administration related to dispatches
- Communicating effectively with colleagues across the operations function and liaising with other depots to support optimised load planning
About you
You are reliable, organised and enjoy working as part of a team in a busy operational environment. You communicate clearly and confidently, have a professional telephone manner and take a customer focused approach to your work. You are comfortable using Microsoft Office and working with computer systems, and you are able to work accurately under pressure. Previous experience in transport or logistics is advantageous but not essential. What matters most is your attitude, work ethic and willingness to get stuck in. Good timekeeping, dependability and the ability to work well with others are key to succeeding in this role.
We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.
Working at DFDS
Join the movement and grow with us. Be a valued member of a diverse team at DFDS and help drive change together. While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.
Now about what we can give you. You’ll be able to access some fantastic benefits such as:
- Life assurance cover
- Contributory company pension scheme
- Holiday Purchase Scheme
- Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
- Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
- Huge range of retail discounts from high street and online retailers
- Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.
- Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.
- Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
Are we a match? Then what are you waiting for? Apply Now. If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis. We look forward to hearing from you.
Operations Coordinator in Cove employer: DFDS
At DFDS, we pride ourselves on being an excellent employer that values diversity and inclusivity, fostering a supportive work culture where every team member can thrive. As an Operations Coordinator, you'll enjoy a range of benefits including life assurance, a contributory pension scheme, and free ferry travel for you and your guests, all while working in a dynamic environment that encourages personal and professional growth. Join us in making a meaningful impact across Europe, and take advantage of our commitment to employee wellbeing and development.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator in Cove
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their mission. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with customers and colleagues, being clear and confident in your conversations is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and being part of the movement.
We think you need these skills to ace Operations Coordinator in Cove
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operations Coordinator role. Highlight any relevant experience in transport or logistics, even if it's not extensive. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your background aligns with our mission. Let us know why you’re excited about joining DFDS and how you can help shape our operations.
Showcase Your Communication Skills:Since this role involves liaising with customers and colleagues, make sure to demonstrate your communication skills in your application. Whether it’s through clear language in your CV or a professional tone in your cover letter, we want to see that you can communicate effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on being part of our movement!
How to prepare for a job interview at DFDS
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Coordinator role. Familiarise yourself with the key responsibilities like planning transport movements and handling customer queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you prioritised your workload and maintained accuracy under pressure, as these are crucial for success in a fast-paced environment.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently during the interview. You might even want to prepare answers to common questions about customer service scenarios, showcasing your professional telephone manner and customer-focused approach.
✨Emphasise Teamwork and Adaptability
The company values teamwork and inclusivity, so be ready to discuss how you've worked collaboratively in previous roles. Share specific examples of how you adapted to changes in a team setting and contributed to achieving common goals, which will resonate well with the interviewers.
