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For Companies At a Glance
- Tasks: Build strong customer relationships and drive new business opportunities in freight sales.
- Company: Join a dynamic team at DFDS, a leader in logistics and transport.
- Benefits: Enjoy life assurance, pension scheme, free ferry travel, and extensive health support.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Sales experience and a passion for customer service are key.
- Other info: Diversity and inclusivity are at the heart of our team culture.
The predicted salary is between 28800 - 43200 £ per year.
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Freight Sales Specialist. Be part of the movement - and play your part.
About the role
In this role, you will play a key part in developing and strengthening customer relationships while driving new business opportunities. By delivering exceptional service, maintaining competitive commercial offerings, and actively engaging with both existing and prospective clients, you will contribute directly to the growth and success of the wider commercial team. Your ability to communicate effectively, utilise CRM tools, and collaborate across departments will ensure a seamless customer experience and consistent performance reporting.
You will be responsible for:
- Managing and growing a portfolio of customers by offering competitive rates, providing regular updates, and ensuring a high standard of service.
- Proactively sourcing new business opportunities through prospecting, referrals, and collaboration with internal teams.
- Maintaining regular communication with customers to handle queries, resolve issues efficiently, and gather valuable market insights.
- Using CRM systems to record all interactions, track opportunities, and manage follow-ups to support accurate reporting.
- Providing structured performance updates and feedback to the Management Team through CRM reporting and scheduled meetings.
About you
You’re a motivated and dynamic sales professional who remembers the importance of building strong customer relationships and delivering proactive, reliable service. With a solid background in sales and customer support, you’re confident managing an existing portfolio while actively seeking out new business opportunities. You have a natural ability to understand customer needs, provide tailored solutions, and consistently achieve positive results.
Although direct experience in ferry services isn’t essential, a good understanding of the logistics, transport, or freight forwarding sectors will be a real advantage. Your approachable communication style and collaborative mindset make you a great fit for team environments, yet you’re equally comfortable working independently and taking initiative. Most importantly, you’re someone who enjoys building connections, thrives on meeting targets, and takes genuine pride in delivering an exceptional customer experience.
We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.
Working at DFDS
Join the movement and grow with us. Now about what we can give you. You’ll be able to access some fantastic benefits such as:
- Life assurance cover
- Contributory company pension scheme
- Holiday Purchase Scheme
- Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
- Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
- Huge range of retail discounts from high street and online retailers
- Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
- Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.
- Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.
While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.
Are we a match? Then what are you waiting for? Apply Now. If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis. We look forward to hearing from you.
Freight Sales Specialist in Whitfield employer: DFDS UK & Ireland
Contact Detail:
DFDS UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Sales Specialist in Whitfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and freight forwarding sectors. Attend industry events or webinars to meet potential employers and showcase your skills. Remember, it’s all about who you know!
✨Tip Number 2
Be proactive in your job search! Don’t just wait for job postings; reach out directly to companies you admire. Express your interest in their work and how you can contribute as a Freight Sales Specialist. We love initiative!
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their customer base and think of ways you can enhance their service. Show them you’re not just another candidate, but the perfect fit for their team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to be part of our movement. Don’t miss out!
We think you need these skills to ace Freight Sales Specialist in Whitfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Freight Sales Specialist role. Highlight your sales achievements and customer relationship management experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background in sales can help us grow. Be genuine and let your personality come through.
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your application is clear and concise. Use straightforward language and structure your information logically so we can easily see your strengths.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at DFDS UK & Ireland
✨Know Your Stuff
Before the interview, make sure you understand the logistics and freight forwarding sectors. Brush up on industry trends and challenges, as this will help you speak confidently about how you can contribute to the company’s growth.
✨Showcase Your Sales Skills
Prepare specific examples of how you've successfully managed customer relationships and sourced new business opportunities in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Familiarise Yourself with CRM Tools
Since the role involves using CRM systems for tracking interactions and managing follow-ups, it’s a good idea to familiarise yourself with common CRM software. If you have experience with any specific tools, be ready to discuss how you’ve used them effectively.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the company and the role. Inquire about their approach to customer service, how they measure success in sales, or what challenges the team is currently facing. This demonstrates your proactive mindset and eagerness to contribute.
