At a Glance
- Tasks: Manage operations and customer service at a busy logistics site.
- Company: Leading transportation firm with a focus on growth and innovation.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Join a dynamic team and make a real impact in logistics operations.
- Qualifications: 3+ years in a relevant role with strong customer service and problem-solving skills.
- Other info: Exciting opportunities for career advancement in a thriving industry.
The predicted salary is between 36000 - 60000 £ per year.
A leading transportation firm is seeking a Business and Operations Manager to oversee operational and customer service functions at their Immingham Dock site. The ideal candidate will have at least 3 years’ experience in a relevant role, demonstrating a customer service mindset and excellent problem-solving abilities.
Responsibilities include:
- Managing key accounts
- Delivering exceptional service
- Driving operational improvements through KPI analysis
The position offers a range of benefits and opportunities for professional development.
Strategic Operations & Growth Manager — Logistics employer: DFDS UK & Ireland
Contact Detail:
DFDS UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Operations & Growth Manager — Logistics
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and operations field, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could set you apart.
✨Tip Number 2
Prepare for the interview by researching the company's operations and customer service strategies. We want you to show off your problem-solving skills and how you can drive improvements using KPIs. Tailor your examples to match their needs!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable discussing your experience. Focus on how you've managed key accounts and delivered exceptional service in past roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Strategic Operations & Growth Manager — Logistics
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in operations and customer service. We want to see how your skills align with the role, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Strategic Operations & Growth Manager role. Share specific examples of how you've driven operational improvements in the past.
Showcase Your Customer Service Mindset: Since this role emphasises customer service, make sure to include any relevant experiences that demonstrate your commitment to delivering exceptional service. We love candidates who put customers first!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at DFDS UK & Ireland
✨Know Your Numbers
Make sure you’re familiar with key performance indicators (KPIs) relevant to the logistics industry. Brush up on how you've used data to drive operational improvements in your previous roles, as this will show your analytical skills and problem-solving abilities.
✨Customer Service Mindset
Prepare examples that highlight your customer service experience. Think about times when you went above and beyond for a client or resolved a tricky issue. This will demonstrate your commitment to delivering exceptional service, which is crucial for the role.
✨Research the Company
Dive deep into the transportation firm’s values, mission, and recent news. Understanding their operations at Immingham Dock and how they position themselves in the market will help you tailor your answers and show genuine interest during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the company. Inquire about their current challenges in logistics or how they measure success in customer service. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.