Shift-Based Operations Coordinator - Passenger & Freight in Poole
Shift-Based Operations Coordinator - Passenger & Freight

Shift-Based Operations Coordinator - Passenger & Freight in Poole

Poole Seasonal 12000 - 15000 £ / year (est.) No home office possible
DFDS UK & Ireland

At a Glance

  • Tasks: Coordinate operations by checking in passengers and assisting with ticket sales.
  • Company: Dynamic transportation services company based in Poole, UK.
  • Benefits: Life assurance, pension scheme, and free ferry travel for guests.
  • Why this job: Join a vibrant team and gain hands-on experience in the transport industry.
  • Qualifications: Proactive, customer-focused, with strong computer skills.
  • Other info: Flexible 20-hour contract from May to September with various shift patterns.

The predicted salary is between 12000 - 15000 £ per year.

A transportation services company is seeking an Operations Coordinator in Poole, UK. This role requires working on a 20-hour contract from May to September, covering various shift patterns.

Responsibilities include:

  • Checking in passengers
  • Handling ticket sales
  • Assisting with vessel loading
  • Ensuring health and safety

Candidates should be proactive, customer-focused, and possess strong computer skills.

Benefits include life assurance, pension scheme, and free ferry travel for guests.

Shift-Based Operations Coordinator - Passenger & Freight in Poole employer: DFDS UK & Ireland

Join our dynamic team as a Shift-Based Operations Coordinator in Poole, where we prioritise a supportive work culture and employee development. Enjoy unique benefits such as life assurance, a pension scheme, and complimentary ferry travel for your guests, all while contributing to a vital service in the heart of the community. We value proactive, customer-focused individuals who are eager to grow within our organisation during the bustling summer months.
DFDS UK & Ireland

Contact Detail:

DFDS UK & Ireland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift-Based Operations Coordinator - Passenger & Freight in Poole

✨Tip Number 1

Network like a pro! Reach out to people in the transportation industry, especially those who work in operations. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for the interview by practising common questions related to customer service and safety protocols. We want you to shine when discussing how you’d handle ticket sales or assist with vessel loading!

✨Tip Number 3

Show off your computer skills! Be ready to discuss any relevant software you've used in past roles. If you’ve got experience with ticketing systems or scheduling software, make sure to highlight that.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Shift-Based Operations Coordinator - Passenger & Freight in Poole

Customer Service Skills
Proactive Approach
Health and Safety Awareness
Ticket Sales Management
Vessel Loading Assistance
Strong Computer Skills
Shift Management
Communication Skills

Some tips for your application 🫡

Show Your Customer Focus: In your application, make sure to highlight any experience you have in customer service. We want to see how you've gone the extra mile for customers in the past, as this role is all about making their journey smooth and enjoyable.

Be Proactive in Your Approach: We love candidates who take initiative! In your written application, share examples of times when you’ve taken charge of a situation or solved a problem before it escalated. This will show us that you're the proactive type we’re looking for.

Highlight Your Tech Skills: Since strong computer skills are essential for this role, don’t forget to mention any relevant software or systems you’re familiar with. Whether it's ticketing systems or general office software, let us know how tech-savvy you are!

Apply Through Our Website: To make sure your application gets to us quickly and efficiently, please apply through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!

How to prepare for a job interview at DFDS UK & Ireland

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of an Operations Coordinator. Familiarise yourself with tasks like checking in passengers and handling ticket sales. This will help you demonstrate your knowledge and enthusiasm for the role.

✨Showcase Your Customer Focus

Since this position is all about customer interaction, prepare examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond to assist customers, as this will highlight your proactive nature.

✨Demonstrate Your Tech Savvy

Strong computer skills are a must for this role. Brush up on any relevant software or systems you might encounter, and be ready to discuss your experience with technology during the interview. This will show that you're prepared to handle the operational aspects of the job.

✨Emphasise Health and Safety Awareness

Given the importance of health and safety in this role, be prepared to discuss your understanding of safety protocols. Share any relevant experiences where you ensured safety standards were met, as this will reassure the interviewer of your commitment to a safe working environment.

Shift-Based Operations Coordinator - Passenger & Freight in Poole
DFDS UK & Ireland
Location: Poole

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