At a Glance
- Tasks: Coordinate transport operations and ensure timely deliveries across the UK.
- Company: Join DFDS, a leader in transport and logistics with a focus on community service.
- Benefits: Enjoy life assurance, pension scheme, free ferry travel, and extensive health support.
- Other info: Access training courses and a range of wellbeing resources to support your growth.
- Why this job: Be part of a dynamic team that values diversity and inclusivity while making a real impact.
- Qualifications: Organised, detail-focused, and a strong communicator; experience in logistics is a plus.
The predicted salary is between 29432 - 32000 £ per year.
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as an Operations Coordinator. Be part of the movement – and play your part.
About the role
Working any 5 days from 7 on a variable shift pattern, you’ll support the day‑to‑day coordination of transport operations. You’ll work closely with customers, drivers, depots, and internal teams to ensure orders are processed efficiently and deliveries are completed on time. You will be responsible for:
- Processing customer orders and allocating them to delivery vehicles
- Preparing daily transport plans and routing vehicles across the UK
- Coordinating subcontractor transport plans and external partners
- Communicating with customers and responding to enquiries in a timely manner
- Liaising with DFDS depots and internal departments to support operations
- Using customer systems to obtain order requirements and update information
- Preparing reports and maintaining accurate operational records
About you
You’ll be deadline‑driven, organised, and able to manage multiple priorities in a busy operational environment. You’ll have good knowledge of Microsoft Office and ideally some understanding of UK geography. Experience in a transport or logistics environment is beneficial but not essential. You’ll thrive in this role if you’re detail‑focused, a strong communicator, and comfortable working as part of a team. A proactive, problem‑solving mindset, along with flexibility and the ability to adapt quickly, will help you succeed. You’ll fit right in if you’re confident, happy to work in a lively environment, and committed to keeping operations running smoothly. We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all.
Working at DFDS
While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed. Now about what we can give you. You’ll be able to access some fantastic benefits such as:
- Life assurance cover
- Contributory company pension scheme
- Holiday Purchase Scheme
- Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
- Full employee assistance programme including proactive financial, emotional, mental, and physical health care support, face‑to‑face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
- Huge range of retail discounts from high street and online retailers
- Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.
- Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.
- Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
Operations Coordinator employer: DFDS UK & Ireland
At DFDS, we pride ourselves on being an exceptional employer that values diversity and inclusivity, fostering a vibrant work culture where every team member can thrive. As an Operations Coordinator, you'll enjoy a range of benefits including life assurance, a contributory pension scheme, and free ferry travel for you and your guests, all while contributing to the critical infrastructure that serves communities across Europe. We are committed to your professional growth, offering training opportunities and a supportive environment that prioritises your wellbeing and development.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like DFDS UK & Ireland and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at DFDS UK & Ireland!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like DFDS UK & Ireland keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Coordinator
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to DFDS UK & Ireland:This is your chance to really connect with the team at DFDS UK & Ireland. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at DFDS UK & Ireland
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with DFDS UK & Ireland.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show DFDS UK & Ireland that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at DFDS UK & Ireland. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
