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- Tasks: Support customs clearance operations and ensure compliance with regulations.
- Company: Join DFDS, a key player in European logistics with a focus on community service.
- Benefits: Enjoy life assurance, pension scheme, free ferry travel, and extensive health support.
- Other info: Opportunities for personal development and training in a supportive environment.
- Why this job: Be part of a diverse team making a real impact in customs processes.
- Qualifications: Strong clerical skills, attention to detail, and good communication abilities.
The predicted salary is between 25000 - 30000 £ per year.
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as Customs Clearance Clerk. Be part of the movement - and play your part.
About the role
Working any five days from seven on an eight‑hour shift pattern, you’ll support the day‑to‑day customs clearance operation. This is a compliance focused, detail driven role where accuracy, organisation, and communication are key. You will be responsible for:
- Completing customs declarations accurately and in line with regulations
- Liaising with customers to gather information and resolve customs queries
- Working with internal systems and structured processes to manage declarations
- Ensuring documentation is complete, compliant, and submitted on time
- Managing multiple tasks and deadlines in a fast‑paced environment
- Supporting the team to maintain high service and compliance standards
- Contributing to continuous improvement across customs processes
About you
You’ll bring a strong clerical or administrative background, with excellent attention to detail and a high level of accuracy. You’ll be organised, methodical, and comfortable working with structured processes and compliance driven tasks. Good communication skills are important, as you’ll liaise regularly with customers and colleagues.
We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.
Working at DFDS
Join the movement and grow with us. Now about what we can give you. You’ll be able to access some fantastic benefits such as:
- Life assurance cover
- Contributory company pension scheme
- Holiday Purchase Scheme
- Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
- Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
- Huge range of retail discounts from high street and online retailers
- Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
- Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.
- Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.
While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.
Are we a match? Then what are you waiting for? Apply Now. If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis. We look forward to hearing from you.
Customs Clearance Clerk in Immingham employer: DFDS UK & Ireland
Contact Detail:
DFDS UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Clearance Clerk in Immingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their customs processes and compliance standards. This will help you show that you're not just interested in any job, but specifically in being part of their team.
✨Tip Number 3
Practice your communication skills! Since you'll be liaising with customers and colleagues, being clear and confident in your conversations is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our movement and contributing to our customs clearance operations.
We think you need these skills to ace Customs Clearance Clerk in Immingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customs Clearance Clerk role. Highlight your clerical or administrative experience, and don’t forget to showcase your attention to detail and organisational skills. We want to see how you fit into our compliance-focused environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customs clearance and how your skills align with our needs. Keep it concise but engaging – we love a good story that shows your personality!
Showcase Your Communication Skills: Since you'll be liaising with customers and colleagues, it's important to demonstrate your communication skills in your application. Whether it's through your CV or cover letter, let us know how you've effectively communicated in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your documents!
How to prepare for a job interview at DFDS UK & Ireland
✨Know Your Customs Regulations
Familiarise yourself with the latest customs regulations and procedures relevant to the role. This will not only show your commitment but also help you answer questions confidently during the interview.
✨Showcase Your Attention to Detail
Prepare examples from your past experience that highlight your attention to detail and accuracy. Be ready to discuss how you've managed compliance-driven tasks and ensured documentation is complete and submitted on time.
✨Practice Your Communication Skills
Since you'll be liaising with customers and colleagues, practice articulating your thoughts clearly. Consider role-playing common scenarios you might encounter in the role to demonstrate your communication prowess.
✨Demonstrate Organisational Skills
Be prepared to discuss how you manage multiple tasks and deadlines in a fast-paced environment. Share specific strategies or tools you use to stay organised and ensure high service standards.