At a Glance
- Tasks: Coordinate international shipments and ensure smooth logistics operations.
- Company: Join a diverse team at DFDS, a leader in logistics.
- Benefits: Enjoy life assurance, pension scheme, free ferry travel, and wellness support.
- Other info: Opportunities for professional development and training available.
- Why this job: Be part of a dynamic environment where every day brings new challenges.
- Qualifications: Experience in logistics or freight forwarding is preferred.
The predicted salary is between 31000 - 35000 £ per year.
Do you enjoy coordinating shipments, managing customer expectations, and keeping international freight moving efficiently? Are you highly organised, detail-focused, and comfortable working in a fast-paced logistics environment? If so, you could be the newest addition to our team as a Control Tower Administrator.
About the role
As a Control Tower Administrator, you'll play a key role in supporting the coordination and monitoring of international freight movements, ensuring shipments are managed efficiently from origin to destination. Working closely with customers, carriers, overseas agents, and internal teams, you'll help maintain service levels while providing proactive communication and operational support.
You will be responsible:
- Coordinating deep sea import and export shipments from booking through to final delivery
- Monitoring vessel schedules, shipment milestones, and operational progress
- Liaising with ocean carriers, overseas agents, customers, and suppliers
- Preparing and checking shipping and customs documentation
- Managing customer accounts and providing shipment updates
- Identifying and resolving operational issues before they impact service delivery
- Maintaining accurate records across transport and shipment management systems
About you
You'll ideally have 2–5 years of experience within freight forwarding, logistics, shipping, transport, or supply chain operations, with exposure to deep sea import and export movements. Experience with ocean carrier booking processes, vessel scheduling, customs procedures, and international trade documentation is highly desirable.
You'll be comfortable working with transport management systems, spreadsheets, and shipment tracking platforms, while maintaining a high level of accuracy and attention to detail. Knowledge of Incoterms, international supply chain processes, and customer account management would be advantageous.
You'll thrive in this role if you enjoy working in a fast-paced logistics environment where no two days are the same. You'll be highly organised and capable of managing multiple shipments, deadlines, and customer requirements simultaneously. A proactive mindset, strong communication skills, and the ability to remain calm under pressure are essential. Someone who is customer-focused, solutions-oriented, and confident engaging with carriers, overseas agents, suppliers, and customers will fit well within the team.
We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.
Working at DFDS
Join the movement and grow with us. Be a valued member of a diverse team at DFDS and help drive change together. While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.
Now about what we can give you. You’ll be able to access some fantastic benefits such as:
- Life assurance cover
- Contributory company pension scheme
- Holiday Purchase Scheme
- Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
- Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
- Huge range of retail discounts from high street and online retailers
- Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
- Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.
- Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.
Are we a match? Then what are you waiting for? Apply Now. If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis. We look forward to hearing from you.
Control Tower Administrator - Part Time in Belfast employer: DFDS UK & Ireland
DFDS UK & Ireland is an excellent employer, offering a dynamic work environment in Little Shaws, Scotland, where you can thrive as a Warehouse Supervisor. With a strong emphasis on safety and service quality, the company fosters a collaborative culture that encourages team growth and development, alongside competitive benefits such as life assurance and a pension scheme. Join us to be part of a supportive team that values your contributions and invests in your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Control Tower Administrator - Part Time in Belfast
✨Tap into Local Job Boards
Look for part-time opportunities on local job boards or industry-specific sites related to logistics and supply chain. These platforms often host job listings that may not make it to the larger job boards, giving you an edge!
✨Connect with the Community
Join local logistics and supply chain forums or Facebook groups where businesses might post about part-time roles. These communities can provide insights, and you might even find someone who can put in a good word for you!
✨Be Available for Immediate Start
Since many part-time logistics roles need quick hires, being available for an immediate start can be a big plus. Make sure to highlight your flexibility when chatting with potential employers like DFDS UK & Ireland.
✨Showcase Your Skills on Our Platform
We recommend creating a strong profile on our website to connect with logistics firms looking for part-time talent. Show off your relevant skills and experience to make it easier for companies like DFDS UK & Ireland to spot you!
We think you need these skills to ace Control Tower Administrator - Part Time in Belfast
Some tips for your application 🫡
Highlight Relevant Experience:When you're applying for a logistics and supply chain role like Control Tower Administrator - Part Time, make sure to emphasise any relevant experience you've got. Even if it’s just an internship or volunteer work, show how you've dealt with supply chain processes, inventory management, or even basic logistics tasks. This helps us see you in action!
Showcase Your Technical Skills:For logistics roles, familiarity with software like SAP, Oracle, or even Excel can really set you apart. Be sure to mention these skills in your CV and, if possible, include examples of how you've used them effectively in previous roles or projects.
Keep It Flexible:Since this is a part-time position, let us know about your availability in your cover letter! If you can work certain shifts or have a flexible timetable, make that clear – we love flexibility as much as you do!
Tailor Your CV to Logistics:Your CV isn't just a list of jobs; it should tell a story about your journey in logistics. Use bullet points to break down your achievements and any metrics that show your impact in previous roles. Did you help reduce costs or improve efficiency? Quantify that success to grab our attention!
How to prepare for a job interview at DFDS UK & Ireland
✨Know Your Supply Chain Basics
Make sure you brush up on key concepts in logistics and supply chain management. Understand terms like Just-In-Time, inventory management, and demand forecasting, as these might pop up in the conversation. Being able to discuss these confidently shows you’re not just going through the motions and have a genuine interest in the role.
✨Be Ready for Scenario-Based Questions
Logistics can be unpredictable, so expect questions that test your problem-solving skills. For instance, they might ask how you'd handle a sudden supply chain disruption. Think through examples from your studies or past experiences, showing how you can adapt and make quick decisions in a tight spot.
✨Flexibility is Key
Since this is a part-time gig, the interviewers will likely look for candidates who are flexible and willing to jump into different roles as needed. Be ready to discuss your availability and how you can help during peak times. This kind of openness can really set you apart!
✨Highlight Your Tech Savviness
In logistics, it's essential to be comfortable with various software tools, from inventory management systems to basic Excel functions. If you've used any specific tools or platforms in the past, make sure to mention them. This not only shows your technical skills but also your readiness to dive into the job!
