At a Glance
- Tasks: Coordinate transport movements and ensure efficient shipment planning across Europe.
- Company: Join DFDS, a diverse team driving change in logistics.
- Benefits: Enjoy life assurance, pension scheme, free ferry travel, and wellness support.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a critical infrastructure that serves communities and develop your skills.
- Qualifications: Reliability, organisation, and a customer-focused attitude are key; experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as an Operations Coordinator.
Be part of the movement – and play your part.
About the role
Working Monday to Friday, 08:00 - 17:00, you will support the day to day planning and coordination of transport movements across Scotland, the UK and mainland Europe. Working in a fast-paced operational environment, you will play a key role in ensuring shipments are planned efficiently, documentation is completed accurately and customers receive a high standard of service.
You will be responsible for:
- Contributing to the planning of full loads and groupage loads, including inter depot movements
- Ensuring all transport and dispatch paperwork is completed accurately and on time
- Processing orders and supporting end to end shipment activity
- Developing and maintaining strong customer relationships
- Handling customer questions and queries in a professional and efficient manner
- Completing day to day administration related to dispatches
- Communicating effectively with colleagues across the operations function and liaising with other depots to support optimised load planning
About you
You are reliable, organised and enjoy working as part of a team in a busy operational environment. You communicate clearly and confidently, have a professional telephone manner and take a customer focused approach to your work. You are comfortable using Microsoft Office and working with computer systems, and you are able to work accurately under pressure.
Previous experience in transport or logistics is advantageous but not essential. What matters most is your attitude, work ethic and willingness to get stuck in. Good timekeeping, dependability and the ability to work well with others are key to succeeding in this role.
We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.
Working at DFDS
Join the movement and grow with us. Be a valued member of a diverse team at DFDS and help drive change together. While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.
Now about what we can give you. You’ll be able to access some fantastic benefits such as:
- Life assurance cover
- Contributory company pension scheme
- Holiday Purchase Scheme
- Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
- Full employee assistance programme including proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
- Huge range of retail discounts from high street and online retailers
- Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.
- Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.
- Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
Are we a match? Then what are you waiting for? Apply Now. If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis. We look forward to hearing from you.
Operations Coordinator in Aberdeen employer: DFDS UK & Ireland
At DFDS, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and teamwork. As an Operations Coordinator, you'll enjoy a range of benefits including life assurance, a contributory pension scheme, and access to our comprehensive employee assistance programme, all while contributing to the vital infrastructure that connects communities across Europe. With opportunities for personal and professional growth through workplace activities and training courses, DFDS is committed to helping you thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator in Aberdeen
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their mission. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with customers and colleagues, being clear and confident in your conversations is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and being part of the movement.
We think you need these skills to ace Operations Coordinator in Aberdeen
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operations Coordinator role. Highlight any relevant experience in transport or logistics, even if it's not extensive. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your values align with ours. Let us know why you’re excited about being part of our diverse team at DFDS.
Showcase Your Communication Skills:Since communication is key in this role, make sure your application is clear and professional. Use concise language and check for any typos or errors. We appreciate attention to detail, especially in documentation!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at DFDS UK & Ireland
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Coordinator role. Familiarise yourself with the key responsibilities like planning transport movements and handling customer queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you prioritised your workload and ensured everything was completed accurately and on time.
✨Communicate Clearly and Confidently
Effective communication is crucial in this role. Practice articulating your thoughts clearly and confidently during the interview. You might even want to rehearse common interview questions with a friend to ensure you come across as professional and approachable.
✨Demonstrate Your Team Spirit
This position involves working closely with others, so be ready to discuss how you collaborate within a team. Share specific examples of how you've contributed to team success in previous roles, and express your enthusiasm for being part of a diverse team at DFDS.
