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- Tasks: Join us as a Customs Clearance Coordinator, handling import/export clearances and customs documentation.
- Company: DFDS is a leading logistics company serving communities across Europe with a focus on growth and inclusivity.
- Benefits: Enjoy life assurance, pension schemes, free ferry travel, and extensive employee assistance programmes.
- Why this job: Be part of a diverse team, develop your skills, and make a real impact in a growing company.
- Qualifications: Good IT skills are essential; customs training is a plus but not required.
- Other info: Flexible working hours with opportunities for personal and professional development.
The predicted salary is between 30000 - 42000 £ per year.
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as Customs Clearance Coordinator.
Be part of the movement – and play your part
About the role
Experience working with customs declarations? Do you possess great attention to the finer details? Team player? We’re enthusiastic about delivering an excellent level of service for our customers and our business is expanding in Immingham. Due to continued growth, we are looking for a Customs clerk to join our existing team to support and maintain this seamless service.
Working 40 hours per week split over 5 x 8-hour shifts, you’ll be in daily contact with importers and transport companies, dealing with Import and Export clearances.
You will be responsible for:
- Working closely with your colleagues, in a highly professional manner, sharing daily responsibilities, and completing customs documentation along with the relevant supporting material.
- Deliver an efficient customs clearance service.
- Culminating in safeguarding and enhancing the service level offered by DFDS and surpassing our clients expectations.
About you
The successful candidate will be required to have a good level of IT skills, as various systems will be used for customs entries and details online. Therefore, we are seeking someone who has adaptable skills and is a quick learner. Certificates of training within the Customs Clearance sector would be advantageous but not necessary.
We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.
Working at DFDS
Join the movement and grow with us.
Be a valued member of a diverse team at DFDS and help drive change together.
While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.
Now about what we can give you. You’ll be able to access some fantastic benefits such as:
- Life assurance cover
- Contributory company pension scheme
- Holiday Purchase Scheme
- Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
- Full employee assistance programme including:
- Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
- Huge range of retail discounts from high street and online retailers
- Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
- Access to Thrive, our award-winning Wellbeing platform.
- Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.
Are we a match? Then what are you waiting for? Apply Now.
If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.
We look forward to hearing from you.
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Customs Clearance Coordinator employer: DFDS UK & Ireland
Contact Detail:
DFDS UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Clearance Coordinator
✨Tip Number 1
Familiarise yourself with customs regulations and procedures relevant to the role. Understanding the intricacies of customs clearance will not only boost your confidence but also demonstrate your commitment to the position during any discussions.
✨Tip Number 2
Network with professionals in the customs clearance field. Attend industry events or join online forums to connect with others who can provide insights and potentially refer you to opportunities within our team.
✨Tip Number 3
Showcase your IT skills by getting familiar with common customs software and systems. Being able to discuss your proficiency with these tools during interviews will set you apart as a quick learner and adaptable candidate.
✨Tip Number 4
Emphasise your teamwork abilities in conversations. Since this role involves working closely with colleagues, sharing examples of successful collaboration will highlight your fit for our diverse and inclusive team culture.
We think you need these skills to ace Customs Clearance Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customs declarations and any IT skills you possess. Emphasise your attention to detail and ability to work as part of a team, as these are key qualities for the Customs Clearance Coordinator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your skills and experiences align with the responsibilities outlined in the job description.
Highlight Relevant Training: If you have any certificates or training related to customs clearance, be sure to mention them in your application. Even if they are not necessary, they can set you apart from other candidates.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at DFDS UK & Ireland
✨Showcase Your Attention to Detail
As a Customs Clearance Coordinator, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped avoid errors or improved processes.
✨Demonstrate IT Proficiency
Since the role requires good IT skills for customs entries, make sure to highlight your experience with relevant software or systems. If you have any certifications or training in customs clearance, mention them to strengthen your candidacy.
✨Emphasise Teamwork
This position involves working closely with colleagues and clients. Share examples of how you've successfully collaborated in a team setting, focusing on your ability to communicate effectively and support others.
✨Express Your Enthusiasm for Customer Service
DFDS values excellent service delivery. Be ready to explain how you prioritise customer satisfaction in your work and provide examples of how you've gone above and beyond to meet client expectations.
