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For Companies At a Glance
- Tasks: Coordinate exports and customs, ensuring excellent customer service and efficient order planning.
- Company: Join DFDS, a key player in logistics serving communities across Europe.
- Benefits: Enjoy perks like free ferry travel, health plans, and a holiday purchase scheme.
- Why this job: Kickstart your career in a dynamic environment with opportunities for growth and development.
- Qualifications: No prior experience needed; just bring your communication skills and teamwork spirit!
- Other info: This is a fully office-based role with flexible shift patterns.
The predicted salary is between 24000 - 36000 £ per year.
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as Export & Customs Coordinator.
Be part of the movement – and play your part.
About the role
We are seeking an individual who has experience, in either a freight forwarding or customer service role within logistics. Working any 5 from 7 on 8 hour variable shift pattern, 8am-4pm; 9.30am-5.30pm and 1pm-9pm. You need to be driven by process improvements, able to work in a dynamic and fluid environment, meeting deadlines. So, if you are a hardworking, self-motivated individual, who can work under their own initiative then please get in touch with us….
You will be responsible for ensuring all customers receive an excellent level of service and plan customer orders to trucks via local digital portals.
- Plan groupage loads effectively to ensure customer expectations are met.
- Ensure that trucks are despatched as quickly as possible to reach market as quickly as possible
- Relationship building with customers and colleagues.
- General problem solving and solution finding for customers.
- Ensure daily invoicing and administrative tasks are completed.
- Understanding of customs procedures for exporting trailers from the UK
- Follow up customer queries for their shipments.
- Preparation of customs and sanitary documentation
Please note, this position is fully office based.
About you
We need you to be a good team player, excellent communication skills and telephone manner are a must! Knowledge of transport operations would be advantageous but not essential. This is an entry level role that does not require previous experience or related education. In addition, it is a great opportunity for an applicant who is looking at a career in exports and customs
We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.
Working at DFDS
Join the movement and grow with us.
While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.
Now about what we can give you. You’ll be able to access some fantastic benefits such as:
- Holiday Purchase Scheme
- Health Plan with HSF –Includes benefits like money back on dentistry and glasses etc.
- Free ferry travel for up to four guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
Are we a match? Then what are you waiting for? Apply Now.
If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.
We look forward to hearing from you.
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10/09/2025 Export and Customs Coordinator Larkhall, United Kingdom employer: DFDS Germany ApS & Co.
Contact Detail:
DFDS Germany ApS & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 10/09/2025 Export and Customs Coordinator Larkhall, United Kingdom
✨Tip Number 1
Familiarise yourself with customs procedures and regulations, especially those related to exporting from the UK. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the logistics and freight forwarding industry. Attend local events or join online forums to connect with others who can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've successfully handled customer queries or logistical challenges in the past. This will highlight your ability to thrive in a dynamic environment.
✨Tip Number 4
Research DFDS and their values, particularly their focus on diversity and inclusivity. Be ready to discuss how your unique background and perspective can contribute to their team culture during the interview.
We think you need these skills to ace 10/09/2025 Export and Customs Coordinator Larkhall, United Kingdom
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics, customer service, or freight forwarding. Emphasise any skills related to process improvements and problem-solving, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying. Mention your ability to work independently and your enthusiasm for contributing to a dynamic team environment.
Highlight Communication Skills: Since excellent communication is crucial for this position, provide examples in your application of how you've successfully built relationships with customers or colleagues in previous roles.
Show Willingness to Learn: As this is an entry-level role, express your eagerness to learn about customs procedures and transport operations. Mention any relevant training or courses you are willing to undertake to enhance your skills.
How to prepare for a job interview at DFDS Germany ApS & Co.
✨Show Your Customer Service Skills
Since the role involves ensuring excellent service for customers, be prepared to discuss your previous experiences in customer service or logistics. Highlight specific examples where you successfully resolved issues or improved customer satisfaction.
✨Demonstrate Problem-Solving Abilities
The job requires general problem-solving and solution-finding skills. Think of scenarios where you've had to think on your feet or come up with creative solutions to challenges. Be ready to share these examples during the interview.
✨Understand Customs Procedures
While prior experience isn't necessary, having a basic understanding of customs procedures can set you apart. Do some research on UK export regulations and be prepared to discuss how you would approach learning more about this area.
✨Emphasise Teamwork and Communication
As a good team player, it's important to showcase your communication skills. Prepare to talk about how you’ve effectively collaborated with colleagues in the past and how you handle communication with customers, especially over the phone.
