At a Glance
- Tasks: Facilitate smooth onboarding for customers while ensuring compliance with financial regulations.
- Company: DF Capital, a specialist bank focused on innovative financial solutions.
- Benefits: Generous leave, gym membership, pension contributions, and community volunteering opportunities.
- Other info: Fast-paced environment with excellent career growth potential.
- Why this job: Join a dynamic team and make a real impact in customer onboarding.
- Qualifications: Experience in onboarding, KYC, or AML within financial services is essential.
The predicted salary is between 28800 - 48000 £ per year.
We are DF Capital – a specialist bank providing award-winning commercial finance, retail finance, and savings products to consumers and small businesses. Based in Manchester, we serve thousands of customers across the UK and into Europe, supporting their ambitions with tailored financial solutions. We help our customers realise their ambitions by doing things differently – combining the agility and innovation of a specialist lender with the security and service standards of a regulated bank.
An exciting position as an Onboarding Analyst has recently arisen here at DF Capital. As an Onboarding Analyst, you will work closely with the Financial Crime Manager to facilitate prompt but safe onboardings as well as the ongoing monitoring and management of our commercial & retail customers. If you are a confident, personable, enthusiastic, and hardworking individual with experience in onboarding/KYC/AML, this role is for you.
Responsibilities and Duties:
- Conduct initial screening of both commercial and retail customers in order to produce customer risk assessments.
- Complete periodic and ongoing reviews of existing customers according to schedule and "trigger" events in-life.
- Review, investigate, and resolve Transaction Monitoring alerts.
- Effectively update and manage customer information as instructed in adherence to internal processes.
- Conduct investigations into potential fraudulent, terrorist, or suspicious activity, the implementation of Anti Bribery and Corruption and Sanctions policies.
- Effectively monitor financial crime and fraud risk indicators.
- Collaborate with and manage internal stakeholders across the business to ensure positive customer outcomes.
- Support the Financial Crime Manager in managing workflow and producing MI.
- Drive process improvements and assist in the managing and updating of internal procedural documents.
- Meet Service Level Agreements for processes as specified by the Financial Crime Manager.
This is a dynamic, fast-moving role where your ability to move quickly, adapt to changing demands, and put customers first will make all the difference. If you are ready to thrive in an environment where speed and customer-centricity are key, we want to hear from you.
Requirements:
- Onboarding/KYC/AML knowledge or experience within a financial services business essential.
- Consumer lending industry experience preferable.
- High numeracy and literacy skills.
- Excellent communication skills.
- Preferably degree educated.
- Proficient in Microsoft Office.
- Experience using customer screening, transaction monitoring or other specialist fin-crime software highly beneficial.
Benefits:
- 10% Employer pension contribution.
- 30-day annual leave entitlement plus Bank/Public Holidays.
- Free Gym Membership.
- Discretionary annual bonus.
- Discretionary share awards.
- Life Assurance.
- Income Protection.
- Save As You Earn company share acquisition scheme.
- Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles.
- 4 days of paid Volunteering leave to support our local communities.
- Vibrant office location in the lively city centre of Manchester.
Onboarding Analyst employer: DF Capital
At DF Capital, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Manchester that fosters employee growth and development. As an Onboarding Analyst, you'll benefit from comprehensive training, a supportive team environment, and a range of perks including generous annual leave, a strong pension contribution, and opportunities for community engagement through paid volunteering. Join us to be part of a dynamic team dedicated to delivering outstanding customer service while enjoying a fulfilling career path in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Onboarding Analyst
✨Tip Number 1
Network like a pro! Reach out to current employees at DF Capital on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding DF Capital's values and how they align with your own. Be ready to share examples of how you've put customers first in your previous roles – it’s all about that customer-centricity!
✨Tip Number 3
Show off your skills! If you have experience with KYC or AML, be sure to highlight specific situations where you’ve successfully navigated challenges. This will demonstrate your expertise and readiness for the Onboarding Analyst role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the DF Capital team.
We think you need these skills to ace Onboarding Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Onboarding Analyst role. Highlight your experience in onboarding, KYC, and AML, and don’t forget to showcase your communication skills. We want to see how you can contribute to our customer-centric approach!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about joining DF Capital and how your skills align with our mission. Keep it concise but impactful – we love a good story!
Showcase Your Attention to Detail:As an Onboarding Analyst, attention to detail is key. In your application, provide examples of how you've successfully managed complex tasks or resolved issues in previous roles. We’re looking for that keen eye for detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at DF Capital
✨Know Your Onboarding Basics
Make sure you brush up on your knowledge of onboarding processes, KYC, and AML regulations. DF Capital is looking for someone who can hit the ground running, so being able to discuss these topics confidently will show that you're prepared and serious about the role.
✨Showcase Your Customer-Centric Approach
Since this role is all about ensuring a smooth onboarding experience for customers, be ready to share examples of how you've put customers first in previous roles. Highlight any specific instances where your actions led to positive outcomes for clients.
✨Demonstrate Your Analytical Skills
As an Onboarding Analyst, you'll need to conduct risk assessments and monitor transactions. Be prepared to discuss your analytical skills and provide examples of how you've successfully identified and resolved issues in past positions.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions! Inquire about the team dynamics, the tools they use for transaction monitoring, or how they measure success in the onboarding process. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
