At a Glance
- Tasks: Monitor dealer portfolios, identify trends, and collaborate to resolve issues.
- Company: Join DF Capital, a dynamic financial institution at the heart of customer journeys.
- Benefits: Enjoy private medical insurance, generous leave, gym membership, and more.
- Other info: Work in a vibrant Manchester office with opportunities for growth.
- Why this job: Make a real impact by supporting customers and driving positive outcomes.
- Qualifications: Experience in commercial lending and strong analytical skills required.
The predicted salary is between 40000 - 50000 £ per year.
Our Credit & Portfolio team sits at the heart of the business, overseeing all aspects of the customer journey from onboarding to recovery. You’ll join the DF Capital Credit & Portfolio team with responsibility for scanning the Portfolio of existing Dealers to spot adverse trends, working with other Credit & Portfolio as well as Commercial colleagues to address and resolve any issues identified. You will also be responsible for supporting the onboarding and monitoring of facilities which are non-standard or in trial, such as Wholesale Finance and Invoice Finance. You will be detail driven, diligent, meticulous, and considered in your approach, spotting, and escalating issues early to drive the best possible outcomes for the Bank and our customers.
RESPONSIBILITIES AND DUTIES
- Working with the Management Information team to build, maintain and evolve an effective Dealer-Level and Vendor-Level Early Warning Indication (EWI) suite.
- Using the EWI suite, you will complete comprehensive reviews to identify potential issues at the earliest opportunity.
- You will work with other Portfolio & Credit and Commercial colleagues to agree and execute strategies which further advise and address the issues requiring escalation.
- Using your agreed mandate to provide support to our customers as when required including, but not limited to, forbearance agreements.
- Making recommendations regarding Dealers’ Watch List status, based on the issues identified, and oversee the progress of strategies required to resolve the issues, with a view to returning as many as possible back into the ‘performing’ portfolio in a timely manner.
- Working closely with the Collections & Recoveries Manager to ensure that any Watchlist Dealers that can’t be rehabilitated are placed into Recoveries in the best possible position.
- Advise on the ongoing portfolio risk monitoring of specialist products at the point of origination, implement and maintain the monitoring regime for such facilities, escalating issues as appropriate.
- Deputise for Head of Portfolio Monitoring & Specialist Management and Collections and Recoveries Manager as required.
- Assist with the management of risk around the business via adherence to operational systems and processes at all times.
- Engender a positive and professional working environment that engages customers to ensure customer retention and thus maximise opportunities at all times.
JOB REQUIREMENTS
At the very heart of every DF Capital employee is a shared identity and belief in what we are and what we do. It’s about how we see ourselves and what is important to us. You will live our brand values. As such you will be an approachable, empathetic problem solver, with exemplary communications skills. You will avoid the use of unnecessary jargon and display an adaptable, “can-do” attitude. Must possess the required proficiency to perform essential tasks. You will have experience in and examples of:
- Lending to Commercial customers across a variety of product types.
- Effective decision making through diligent analysis of available information including evaluation of possible alternatives to get the best outcome for the bank and its customers.
- Ability to balance immediate customer needs with the bank’s risk appetite, making decisions under pressure while maintaining a focus on bad debt tolerances.
- Building, improving, and interpreting data sets.
- Detailed statistical analysis, being able to spot, interpret, and articulate to others meaningful information from trends and statistics.
- Writing comprehensive reports including the basis for your recommendations/decisions in accordance with your delegated Mandate.
- You will have excellent attention to detail and be able to work well on your own and as part of a team.
- Ability to engage and build effective working relationships with colleagues across all areas of the business.
- Confidence to articulate findings and recommendations to a broad cross-section of colleagues and influence others to take appropriate actions to address issues found.
- You will have strong verbal and written communication skills.
- You will be flexible and dynamic in your approach to resolving issues.
- You’re independent and well organised with a ‘can do’ attitude.
- You are hardworking and passionate about achieving great results.
- You pitch in and aren’t afraid to get your hands dirty.
- Desire to learn and develop in a fast-paced environment.
BENEFITS
- Private medical insurance
- 10% Employer pension contribution
- 30-day annual leave entitlement plus Bank/Public Holidays
- Free Gym Membership
- Discretionary annual bonus
- Discretionary share awards
- Life Assurance
- Income Protection
- Save As You Earn company share acquisition scheme
- Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles
- 4 days of paid Volunteering leave to support our local communities
- Vibrant office location in the lively city centre of Manchester.
Portfolio Monitoring Manager in Manchester employer: DF Capital Group
DF Capital is an exceptional employer that prioritises employee well-being and professional growth, offering a vibrant work culture in the heart of Manchester. With benefits such as private medical insurance, generous annual leave, and opportunities for community engagement, employees are supported in both their personal and professional lives. The company fosters a collaborative environment where team members can thrive, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Portfolio Monitoring Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you show that you're not just a fit for the role, but for the team too!
✨Tip Number 3
Practice your responses to common interview questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and effectively.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the position!
We think you need these skills to ace Portfolio Monitoring Manager in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in portfolio monitoring and risk management. We want to see how your skills align with the responsibilities outlined in the job description.
Showcase Your Analytical Skills:Since this role involves detailed statistical analysis, be sure to include examples of how you've successfully interpreted data and made informed decisions in previous roles. We love seeing those analytical chops in action!
Communicate Clearly:Your written communication skills are key for this position. Keep your application clear and concise, avoiding jargon where possible. We appreciate straightforward language that gets to the point!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at DF Capital Group
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the portfolio management process and the specific products mentioned in the job description. Familiarise yourself with common trends and issues in the industry, as well as how to spot them early. This will show your diligence and attention to detail.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to demonstrate your problem-solving skills in real-world scenarios. Think of examples from your past experience where you successfully identified and resolved issues, particularly in a lending context. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Analytical Skills
Be ready to discuss your experience with data analysis and how you've used it to inform decision-making. Bring examples of reports you've written or data sets you've interpreted, and be prepared to explain how your findings influenced outcomes. This will highlight your ability to balance customer needs with risk management.
✨Demonstrate Your Communication Style
Since the role requires excellent communication skills, practice articulating your thoughts clearly and concisely. Be prepared to discuss how you engage with colleagues across different departments and how you influence others to take action based on your recommendations. This will reflect your approachable and empathetic nature.
