At a Glance
- Tasks: Provide top-notch support to clients and troubleshoot tech issues.
- Company: Established MSP in Greater Manchester with a focus on customer service.
- Benefits: Up to £32,000 salary, hybrid working, and career progression opportunities.
- Other info: Fast-paced environment with opportunities for hands-on client interaction.
- Why this job: Join a dynamic team and enhance your IT skills while making a difference.
- Qualifications: Experience in IT support, basic networking knowledge, and relevant certifications.
The predicted salary is between 30000 - 32000 £ per year.
A well-established MSP in Greater Manchester is looking for a customer‑focused Service Desk Engineer to join the service desk. If you're used to a fast‑moving ticket queue, enjoy client interaction and want to work across a broad range of technologies, this is worth a look.
What you’ll be doing:
- Acting as point of contact for client support requests
- Providing remote and on‑site support across multiple client environments
- Handling user onboarding and offboarding
- Basic network troubleshooting
- Regular client site visits for hands‑on support and hardware deployments
You’ll need:
- Previous experience in a customer‑facing IT support or service desk role
- Basic networking knowledge
- Full UK driving licence and access to your own vehicle, essential for this role
- Previous MSP experience
- CompTIA A+, Network+ or Microsoft certifications
What's on offer:
Up to £32,000 depending on experience, hybrid working and genuine progression opportunities within a technically strong team. If you are outside the salary range but keen on the role please still apply and we'll see what we can do!
Service Desk Engineer employer: Dexter Talent
Join a dynamic and customer-focused team at a well-established MSP in Greater Manchester, where you'll thrive in a supportive work culture that values client interaction and technical growth. With competitive salaries, hybrid working options, and genuine opportunities for career progression, this role as a Service Desk Engineer offers a rewarding environment for those eager to expand their skills across diverse technologies.
