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For Companies At a Glance
- Tasks: Provide IT support, troubleshoot issues, and maintain systems in a dynamic environment.
- Company: Join a market leader known for innovation and employee satisfaction.
- Benefits: Enjoy fully expensed travel and a supportive work culture.
- Why this job: Be part of a forward-thinking team with opportunities for growth and learning.
- Qualifications: Experience in IT support and knowledge of Windows systems required.
- Other info: This is a full-time, on-site role in Barnsley, Monday to Friday.
The predicted salary is between 30000 - 42000 £ per year.
Our client, a market leader in their field, is looking to add an experienced IT Support Engineer to their team based in Barnsley. This is an exciting opportunity to join a forward-thinking company with a strong reputation within their sector & for employee retention as a whole.
Key responsibilities:
- Provide end-to-end IT support across the business & across client site, with a focus on Windows environments
- Support and maintain Windows Server, Active Directory, and Microsoft 365 platforms
- Troubleshoot hardware, software, and networking issues
- Occasionally travel to client sites across the UK (fully expensed)
Requirements:
- Proven experience in a broad IT support role (1st to 3rd line)
- Strong knowledge of Windows OS, Windows Server, Active Directory, and Microsoft 365
- Excellent problem-solving and communication skills
- Full UK driving license, own vehicle, and a valid passport (for occasional travel)
This role is fully on-site in Barnsley, Monday to Friday.
If you’re a proactive and technically confident IT professional looking to join a leading organisation, we’d love to hear from you. Hit apply & we’ll be in touch!
IT Support Engineer employer: Dexter Talent
Contact Detail:
Dexter Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Server, Active Directory, and Microsoft 365. Being able to discuss your hands-on experience with these platforms during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Prepare to showcase your problem-solving skills by thinking of examples where you've successfully resolved IT issues in previous roles. This will help you illustrate your capabilities and approach to troubleshooting during the interview.
✨Tip Number 3
Since the role involves occasional travel to client sites, be ready to discuss your flexibility and willingness to travel. Highlight any past experiences where you've had to adapt to different environments or work on-site with clients.
✨Tip Number 4
Research the company’s culture and values to align your responses with what they prioritise. Showing that you understand their reputation for employee retention and how you can contribute positively to their team will set you apart from other candidates.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support, particularly with Windows environments, Active Directory, and Microsoft 365. Use specific examples to demonstrate your problem-solving skills and technical expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your relevant experience and how it aligns with the responsibilities outlined in the job description. Be sure to express your proactive approach and technical confidence.
Highlight Relevant Skills: In your application, emphasise your knowledge of troubleshooting hardware, software, and networking issues. Include any certifications or training that are relevant to the IT support role to strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in an IT support role.
How to prepare for a job interview at Dexter Talent
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows OS, Windows Server, Active Directory, and Microsoft 365. Bring examples of how you've successfully resolved technical issues in the past, as this will demonstrate your problem-solving abilities.
✨Communicate Clearly
Since excellent communication skills are a requirement, practice explaining complex technical concepts in simple terms. This will help you connect with the interviewers and show that you can effectively communicate with both technical and non-technical staff.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific IT support scenarios. Think about past experiences where you had to troubleshoot hardware or software issues and be ready to walk the interviewers through your thought process.
✨Demonstrate Proactivity
Highlight instances where you took the initiative to improve processes or resolve issues before they escalated. This shows that you're not just reactive but also proactive in your approach to IT support.
