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For Companies At a Glance
- Tasks: Provide IT support, troubleshoot issues, and maintain systems in a dynamic environment.
- Company: Join a market leader known for innovation and employee satisfaction.
- Benefits: Enjoy a full-time role with travel opportunities and expense coverage.
- Why this job: Be part of a forward-thinking team that values your skills and growth.
- Qualifications: Experience in IT support and knowledge of Windows systems required.
- Other info: This is an on-site position in Barnsley, Monday to Friday.
The predicted salary is between 30000 - 42000 £ per year.
Our client, a market leader in their field, is looking to add an experienced IT Support Engineer to their team based in Barnsley. This is an exciting opportunity to join a forward-thinking company with a strong reputation within their sector for employee retention as a whole.
Key responsibilities:
- Provide end-to-end IT support across the business and across client site, with a focus on Windows environments
- Support and maintain Windows Server, Active Directory, and Microsoft 365 platforms
- Troubleshoot hardware, software, and networking issues
- Occasionally travel to client sites across the UK (fully expensed)
Requirements:
- Proven experience in a broad IT support role (1st to 3rd line)
- Strong knowledge of Windows OS, Windows Server, Active Directory, and Microsoft 365
- Excellent problem-solving and communication skills
- Full UK driving license, own vehicle, and a valid passport (for occasional travel)
This role is fully on-site in Barnsley, Monday to Friday.
If you're a proactive and technically confident IT professional looking to join a leading organisation, we'd love to hear from you.
IT Support Engineer employer: Dexter Talent
Contact Detail:
Dexter Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Server, Active Directory, and Microsoft 365. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and the specifics of the IT support role, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare for potential technical assessments by brushing up on troubleshooting techniques for hardware, software, and networking issues. Being able to demonstrate your problem-solving skills in real-time can make a significant impact.
✨Tip Number 4
Show your enthusiasm for the role and the company during any interactions. A proactive attitude and genuine interest in the position can leave a lasting impression on hiring managers and increase your chances of landing the job.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support, particularly with Windows environments, Windows Server, Active Directory, and Microsoft 365. Use specific examples to demonstrate your problem-solving skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your relevant experience and how it aligns with the key responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise your technical skills and any certifications you may have. Make sure to mention your communication skills and ability to troubleshoot various IT issues.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Dexter Talent
✨Know Your Technical Stuff
Make sure you're well-versed in Windows OS, Windows Server, Active Directory, and Microsoft 365. Brush up on common troubleshooting techniques for hardware and software issues, as you'll likely be asked to demonstrate your problem-solving skills during the interview.
✨Showcase Your Communication Skills
As an IT Support Engineer, you'll need to explain technical issues to non-technical users. Prepare examples of how you've successfully communicated complex information in the past, and be ready to demonstrate your ability to listen and respond effectively.
✨Be Ready for Scenario Questions
Expect scenario-based questions where you might have to troubleshoot a hypothetical issue. Practice thinking on your feet and explaining your thought process clearly, as this will showcase your analytical skills and approach to problem-solving.
✨Highlight Your Proactivity
The company is looking for a proactive IT professional. Be prepared to discuss instances where you've taken the initiative to improve processes or resolve issues before they escalated. This will show that you're not just reactive but also forward-thinking.
