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- Tasks: Support and optimise cloud platforms while troubleshooting complex infrastructure issues.
- Company: Dynamic tech company focused on cloud and technical services.
- Benefits: Hybrid working, career progression, and hands-on experience with modern tools.
- Why this job: Make a real impact in cloud technology and enjoy genuine career growth.
- Qualifications: Experience with Windows/Linux, AWS/Azure, and strong troubleshooting skills.
- Other info: Join a collaborative team with a focus on operational stability and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Do you enjoy keeping cloud platforms running smoothly just as much as building them? Are you at your best when troubleshooting complex infrastructure issues and making things more reliable the next time around? This role sits within a cloud and technical services team supporting a mix of private datacentre infrastructure and public cloud platforms. It's a hands-on position where operational stability, automation and continuous improvement all matter.
Here's what you'll be working on:
- Supporting cloud and on-prem infrastructure across private datacentres plus AWS and Azure
- Monitoring platforms, responding to incidents and meeting uptime SLAs
- Patching systems, applying updates and improving security posture
- Deploying and configuring infrastructure using automation and IaC tooling
- Supporting platform changes, upgrades and new environment rollouts
- Producing clear documentation and working closely with internal teams and vendors
- Taking part in an out-of-hours on-call rota once up to speed
Things you'll need:
- Strong experience supporting Windows and Linux environments
- Background in cloud or virtualised infrastructure environments
- Exposure to AWS and or Azure
- Experience with VMware, Nutanix or similar platforms
- Comfortable working in structured support environments with SLAs
- A methodical troubleshooter with good attention to detail
- Experience with automation tools, container platforms or scripting is a bonus but not essential.
So, why would this be for you?
- A genuine mix of private cloud and public cloud technologies
- Genuine well-trodden progression paths through to DevOps and SecOps.
- Opportunity to work with modern infrastructure tooling without losing the hands-on support element
- Hybrid working with flexibility once onboarding is complete
- A role where preventing issues is valued as much as fixing them
If you're an infrastructure or cloud support engineer looking for a role with real technical depth and long-term platform ownership, this one is worth a conversation.
Cloud Support Engineer employer: Dexter Talent
Contact Detail:
Dexter Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Support Engineer
✨Tip Number 1
Network, network, network! Reach out to folks in the industry on LinkedIn or at local meetups. You never know who might have a lead on that perfect Cloud Support Engineer role.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those involving AWS, Azure, or automation tools. This gives potential employers a taste of what you can do.
✨Tip Number 3
Prepare for technical interviews by brushing up on troubleshooting scenarios and cloud infrastructure concepts. Practice explaining your thought process clearly; it’s all about showing how you tackle problems.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it makes it easier for us to keep track of your application.
We think you need these skills to ace Cloud Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Cloud Support Engineer role. Highlight your experience with AWS, Azure, and any automation tools you've used. We want to see how you can contribute to keeping our cloud platforms running smoothly!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for troubleshooting and improving infrastructure. Let us know why you're excited about this role and how your background makes you a perfect fit for our team.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex issues in the past. We love methodical troubleshooters, so share specific instances where your attention to detail made a difference in operational stability.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Dexter Talent
✨Know Your Cloud Stuff
Make sure you brush up on your knowledge of AWS and Azure. Be ready to discuss your experience with these platforms, as well as any specific projects you've worked on. The more you can demonstrate your hands-on experience, the better!
✨Troubleshooting is Key
Prepare to showcase your troubleshooting skills. Think of examples where you've resolved complex infrastructure issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your methodical approach.
✨Automation Awareness
Even if you’re not a scripting whiz, show that you understand the importance of automation in cloud environments. Familiarise yourself with IaC tools and be ready to discuss how they can improve operational stability and efficiency.
✨Communication is Crucial
Since you'll be working closely with internal teams and vendors, practice explaining technical concepts in simple terms. Clear documentation is vital, so be prepared to talk about how you’ve communicated complex ideas effectively in the past.