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- Tasks: Transform complex energy industry rules into clear functional requirements and guide product development.
- Company: Join a leading energy software company with a supportive and collaborative culture.
- Benefits: Fully remote work, strong project pipeline, and a vibrant BA community.
- Why this job: Make a real impact on a flagship platform that thousands of customers rely on daily.
- Qualifications: Experience in the UK energy sector with strong BA skills and CRM knowledge.
- Other info: Enjoy a grown-up environment that values clear thinking and problem-solving.
The predicted salary is between 36000 - 60000 £ per year.
Do you know the ins and outs of CRM or billing systems in the UK energy market? Enjoy turning complex industry rules into clear functional requirements? Like working at the heart of a product that thousands of customers rely on every day? If this sounds like you then I’d carry on.
I’m supporting a long-term client in the energy software space as they look to bring in an experienced Business Analyst to join their Billing and CRM team. This team own the development of a flagship platform used by suppliers across the UK to manage everything from customer onboarding and industry flows to billing logic and revenue operations. You’ll sit right at the centre of that product.
Your work will shape new features, guide developers and testers and help translate industry or customer requirements into solutions the platform can actually deliver. It’s a mix of functional analysis, stakeholder input, and hands-on involvement in the full development lifecycle. You’ll work closely with developers and testers to produce clear user stories, acceptance criteria and functional documentation.
Gathering and simplifying requirements across internal teams and external customers, you’ll help interpret complex industry compliance changes and shape how these are delivered in the product. You’ll review testing, support change control and contribute to planning and project discussions.
To top it all off, you’ll also take the lead in explaining product behaviour to colleagues and clients so strong communication will go a long way.
This is unapologetically niche - as a result we need:
- Strong BA or Consultant experience in the UK energy or utilities sector
- Hands-on operational knowledge of CRM and billing systems
- Ability to produce clear functional requirements and acceptance criteria
- Confidence working through the software development lifecycle with dev and test teams
- Solid understanding of billing concepts like tariffs, standing charges and consumption
- Strong communication skills and the ability to simplify complex requirements
This role can be fully remote - we have a HQ up in Chorley but for this role we’re happy to accommodate fully remote working. You’ll be joining a grown-up environment with a strong project pipeline, a supportive BA community and a product team that values clear thinking, good documentation and people who enjoy solving problems properly.
Business Analyst (Energy Sector) employer: Dexter Talent
Contact Detail:
Dexter Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst (Energy Sector)
✨Tip Number 1
Network like a pro! Reach out to people in the energy sector on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Analyst role.
✨Tip Number 2
Prepare for those interviews by brushing up on your CRM and billing systems knowledge. We recommend creating a cheat sheet of key concepts and examples from your past experience that relate to the job description. This will help you shine when discussing your hands-on operational knowledge.
✨Tip Number 3
Practice explaining complex concepts in simple terms. As a Business Analyst, you’ll need to communicate effectively with both technical and non-technical stakeholders. We suggest doing mock interviews with friends to refine your communication skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills and experience. Plus, it shows you’re genuinely interested in joining our team in the energy software space.
We think you need these skills to ace Business Analyst (Energy Sector)
Some tips for your application 🫡
Know Your Stuff: Make sure you highlight your experience with CRM and billing systems in the UK energy market. We want to see that you understand the ins and outs of these systems, so don’t hold back on showcasing your expertise!
Be Clear and Concise: When writing your application, focus on producing clear functional requirements and acceptance criteria. We love straightforward communication, so keep it simple and to the point – just like you would when explaining complex concepts to a colleague.
Show Your Team Spirit: Since you'll be working closely with developers and testers, let us know about your collaborative experiences. Share examples of how you've contributed to the full development lifecycle and how you’ve worked with teams to deliver successful projects.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you into our system quickly. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Dexter Talent
✨Know Your Stuff
Make sure you brush up on your knowledge of CRM and billing systems in the UK energy market. Familiarise yourself with key concepts like tariffs, standing charges, and consumption. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Prepare Real-World Examples
Think of specific instances where you've turned complex requirements into clear functional documentation. Be ready to discuss how you’ve worked with developers and testers in the past. This will demonstrate your hands-on experience and ability to communicate effectively within a team.
✨Understand the Development Lifecycle
Get a good grasp of the software development lifecycle and be prepared to discuss your involvement in it. Highlight any experience you have with producing user stories and acceptance criteria, as this is crucial for the role. Showing that you can navigate this process will set you apart.
✨Showcase Your Communication Skills
Since strong communication is key for this position, practice explaining complex ideas in simple terms. You might be asked to clarify how you would convey product behaviour to colleagues or clients, so think about how you can make technical details accessible to non-technical stakeholders.
