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- Tasks: Support and optimise cloud platforms while troubleshooting complex infrastructure issues.
- Company: Dynamic tech company focused on cloud and technical services.
- Benefits: Hybrid working, career progression, and hands-on experience with modern tools.
- Why this job: Join a team that values both fixing and preventing issues in cloud technology.
- Qualifications: Experience with Windows/Linux, AWS/Azure, and a methodical approach to troubleshooting.
- Other info: Great opportunities for growth into DevOps and SecOps roles.
The predicted salary is between 40000 - 50000 £ per year.
Do you enjoy keeping cloud platforms running smoothly just as much as building them? Are you at your best when troubleshooting complex infrastructure issues and making things more reliable the next time around? This role sits within a cloud and technical services team supporting a mix of private datacentre infrastructure and public cloud platforms. It’s a hands-on position where operational stability, automation and continuous improvement all matter.
Here’s what you’ll be working on:
- Supporting cloud and on-prem infrastructure across private datacentres plus AWS and Azure
- Monitoring platforms, responding to incidents and meeting uptime SLAs
- Patching systems, applying updates and improving security posture
- Deploying and configuring infrastructure using automation and IaC tooling
- Supporting platform changes, upgrades and new environment rollouts
- Producing clear documentation and working closely with internal teams and vendors
- Taking part in an out-of-hours on-call rota once up to speed
Things you’ll need:
- Strong experience supporting Windows and Linux environments
- Background in cloud or virtualised infrastructure environments
- Exposure to AWS and or Azure
- Experience with VMware, Nutanix or similar platforms
- Comfortable working in structured support environments with SLAs
- A methodical troubleshooter with good attention to detail
- Experience with automation tools, container platforms or scripting is a bonus but not essential.
So, why would this be for you?
- A genuine mix of private cloud and public cloud technologies
- Genuine well-trodden progression paths through to DevOps and SecOps.
- Opportunity to work with modern infrastructure tooling without losing the hands-on support element
- Hybrid working with flexibility once onboarding is complete
- A role where preventing issues is valued as much as fixing them
If you’re an infrastructure or cloud support engineer looking for a role with real technical depth and long-term platform ownership, this one is worth a conversation.
Cloud Support Engineer in Burnley employer: Dexter Talent
Contact Detail:
Dexter Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Support Engineer in Burnley
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those involving AWS, Azure, or automation tools. This gives potential employers a taste of what you can do.
✨Tip Number 3
Prepare for the technical interview! Brush up on your troubleshooting techniques and be ready to discuss how you've tackled complex infrastructure issues in the past. Practice makes perfect!
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Cloud Support Engineer in Burnley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with cloud platforms like AWS and Azure, as well as your troubleshooting skills. We want to see how you've kept systems running smoothly and any hands-on experience you have with automation tools.
Showcase Your Problem-Solving Skills: In your cover letter, share specific examples of complex infrastructure issues you've tackled. We love a good story about how you made things more reliable, so don’t hold back on the details!
Keep It Clear and Concise: When writing your application, clarity is key! Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Dexter Talent
✨Know Your Cloud Stuff
Make sure you brush up on your knowledge of AWS and Azure. Be ready to discuss your experience with these platforms, as well as any specific projects you've worked on. The more you can demonstrate your hands-on experience, the better!
✨Troubleshooting Scenarios
Prepare for some technical questions that might involve troubleshooting complex infrastructure issues. Think of examples from your past work where you successfully identified and resolved problems, and be ready to explain your thought process.
✨Showcase Your Automation Skills
If you have experience with automation tools or scripting, make sure to highlight it! Even if it's not essential, showing that you’re familiar with these concepts can set you apart. Bring examples of how you've used automation to improve processes.
✨Communication is Key
Since you'll be working closely with internal teams and vendors, practice explaining technical concepts in a clear and concise manner. Being able to communicate effectively will show that you're a team player and can collaborate well in a structured support environment.