At a Glance
- Tasks: Provide application support, troubleshoot software issues, and collaborate with teams on projects.
- Company: A growing software business with a focus on technical support.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Varied role with a flexible shift pattern and excellent career development opportunities.
- Why this job: Join a dynamic team and solve real-world software challenges.
- Qualifications: Experience in software deployment, SQL knowledge, and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
We are working with a growing software business. They are hiring an Application Support Specialist to join a technical support function that handles everything from daily incident resolution through to full-scale project delivery.
What the role involves:
- Providing application support across a suite of products
- Troubleshooting software issues
- Working closely with infrastructure and development teams on complex problems
- Supporting software installations and configuration across internal and customer environments
- Maintaining system documentation
It is a varied role with a shift pattern which we can explain in more detail upon application.
What they are looking for:
- Strong experience in software deployment and customer-facing support
- SQL and MySQL knowledge
- Experience with system monitoring solutions
- Strong communication and problem-solving skills
- PowerShell, AWS, Linux as a bonus
The setup:
Hybrid working from day one once initial training is complete.
Application Support Specialist in Burnley employer: Dexter Talent
Join a dynamic and growing software business that values innovation and collaboration. As an Application Support Specialist, you'll benefit from a hybrid working model, allowing for flexibility and work-life balance, while being part of a supportive team that encourages professional growth and development. With a focus on employee well-being and a culture that fosters open communication, this company is dedicated to providing a rewarding and meaningful work experience.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Specialist in Burnley
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry and let them know you're on the hunt for an Application Support Specialist role. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those tricky technical interviews! Brush up on your SQL and MySQL skills, and be ready to troubleshoot common software issues on the spot. Practising with mock interviews can really help us nail that confidence.
✨Tip Number 3
Show off your problem-solving skills! When discussing your past experiences, focus on how you tackled complex issues and collaborated with teams. This will demonstrate your ability to thrive in a hybrid working environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are eager to join our growing team.
We think you need these skills to ace Application Support Specialist in Burnley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in software deployment and customer-facing support. We want to see how your skills match the role, so don’t be shy about showcasing your SQL and MySQL knowledge!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re excited about the Application Support Specialist role and how your problem-solving skills can help us tackle complex issues. Keep it friendly and engaging!
Show Off Your Technical Skills:If you've got experience with PowerShell, AWS, or Linux, make sure to mention it! We love seeing candidates who are well-rounded and can bring extra value to our team. Don’t hold back on your technical prowess!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own channels!
How to prepare for a job interview at Dexter Talent
✨Know Your Tech Inside Out
Make sure you brush up on your SQL and MySQL skills before the interview. Be ready to discuss how you've used these technologies in past roles, especially in troubleshooting and deployment scenarios.
✨Show Off Your Problem-Solving Skills
Prepare some examples of complex problems you've solved in previous positions. Think about how you approached the issue, the steps you took, and the outcome. This will demonstrate your analytical thinking and ability to work under pressure.
✨Communicate Clearly and Confidently
Since this role involves customer-facing support, practice explaining technical concepts in simple terms. You might be asked to describe a technical issue to someone without a tech background, so clarity is key!
✨Familiarise Yourself with Their Products
Take some time to research the software products the company offers. Understanding their suite of applications will not only help you answer questions but also show your genuine interest in the role and the company.
