At a Glance
- Tasks: Manage client relationships and drive growth in the B2B SaaS market.
- Company: Fast-growing fintech transforming bookkeeping with AI and machine learning.
- Benefits: Competitive salary, hybrid work, 25 days holiday, and health insurance.
- Other info: Inclusive culture that values diverse perspectives and career growth.
- Why this job: Join a dynamic team and make a real impact in the fintech industry.
- Qualifications: 2+ years of B2B sales experience and strong analytical skills.
The predicted salary is between 40000 - 50000 € per year.
Who we are, what we do and why Dext is a fast-growing fintech transforming bookkeeping through AI and machine learning. Founded in London, we now operate across Europe, North America, and APAC, with over 400 employees worldwide. Our platform empowers accountants, bookkeepers, and businesses to simplify accounting processes and make smarter, more timely financial decisions. In 2024, Dext joined the IRIS Software Group, further strengthening our ability to deliver end‑to‑end accountancy solutions. We've achieved 99.5% data accuracy, saved over 35 million hours of manual data entry, and are trusted by 12,000 firms and 700,000 businesses globally.
We’re looking for a driven, hungry, and results‑oriented Sales Development Representative ready to find new leads and drive outbound growth in the UK market.
The role, what you'll do:
- Act as the primary point of contact for all client concerns and needs
- Build and strengthen long‑term partnerships across your portfolio
- Introduce new, additional, and premium products tailored to each partner’s needs and pain‑points
- Maintain accurate client records, tracking contract updates and renewals
- Use our passive account management (PAM) tools and market awareness to prospect and forecast selling opportunities
- Develop a deep understanding of Dext's product suite to maximise upsell and cross‑sell activity
- Drive growth in monthly recurring revenue and average invoice value
- Collaborate with internal teams to deliver a seamless buying and deployment experience
- Build a successful buyer journey that mitigates churn, contraction, and cancellation
About you, what we're looking for:
Skills & experience:- 2+ years of B2B sales experience, ideally in SaaS
- Proven track record of consistent customer engagement and high client satisfaction
- A challenger mindset: you know how to push thinking while keeping empathy front and centre
- Strong analytical and creative problem‑solving skills
- An active listener who builds trust quickly with decision‑makers and stakeholders at all levels
- Commercially sharp, with solid knowledge of SaaS metrics and GDR targets
- Beginning to find new ways to drive value from relationships, connecting advocates to new partners, spotting opportunities others miss
- Previous success in a B2B sales role with phone‑based customer engagement
- You love numbers and are motivated by hitting Gross Dollar Retention targets
- Strong business acumen and the ability to manage portfolio health across adoption, opportunity, risk, and advocacy
- Innovative, collaborative, and a genuine team player
- High emotional intelligence, you read the room and adapt accordingly
- Self‑motivated with a consistently high activity level
- Ambitious to grow your career within a sales organisation
What you'll be part of, our values, culture & behaviours:
We are a highly ambitious, innovative, market‑leading FinTech, PE‑backed by HgCapital, moving with the pace of a scale‑up while building for the long term. Our three values guide everything we do:
- Be Brave: Everyone has a voice to challenge ideas and the status quo
- Be Exceptional: We set high standards and hold ourselves to them
- Be Together: Individual success only exists within team success
Our behaviours shape how we work day to day: Be Diverse, Be Courageous, Be Considerate, Be Transparent, Be Focused, Be Accountable and above all, Be Dexterous.
What we offer, the perks:
- Competitive base salary + commission
- Hybrid working with our London office
- 25 days holiday + bank holidays, volunteering days, summer hours, and a day off the week of your birthday
- Employer‑paid private medical insurance and health cash plan (Medicash)
- Cycle to work scheme
- Income protection
- Mental health support through Help@Hand
- Work abroad for up to 20 days per year
- Enhanced maternity and paternity leave
Diversity & Inclusion at Dext:
At Dext, we believe diverse perspectives drive innovation and success. We're committed to building an inclusive workplace where everyone feels valued and empowered to thrive. We welcome applications from all qualified candidates and actively encourage those from underrepresented groups to apply. If you need any accommodations during the hiring process, please let us know.
Account Manager - B2B SaaS employer: Dext Software Ltd
Dext is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to thrive in a fast-paced fintech environment. With a strong focus on professional growth, competitive benefits including hybrid working, generous holiday allowances, and comprehensive health support, Dext ensures that its team members are well-equipped to succeed while enjoying a healthy work-life balance. Join us in London and be part of a collaborative team that values innovation, diversity, and exceptional performance.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - B2B SaaS
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Dext and understand their products inside out. Think about how your skills can help them achieve their goals. Show them you’re not just another candidate, but someone who’s genuinely excited about what they do.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows you’re keen and professional. Plus, it keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Dext team!
We think you need these skills to ace Account Manager - B2B SaaS
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your B2B sales experience and how it aligns with Dext's mission to transform bookkeeping through AI. We want to see how you can bring value to our team!
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Use numbers and specific examples to demonstrate how you've exceeded targets or improved client satisfaction in previous roles. This will help us see your potential impact at Dext.
Be Authentic:Let your personality shine through in your application. We value being brave and exceptional, so don’t hesitate to show us who you are and what makes you a great fit for our team culture. Authenticity goes a long way!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining Dext!
How to prepare for a job interview at Dext Software Ltd
✨Know Your Numbers
As an Account Manager in a B2B SaaS environment, it's crucial to be comfortable with metrics. Brush up on key SaaS metrics like Gross Dollar Retention and Monthly Recurring Revenue. Be ready to discuss how you've impacted these numbers in your previous roles.
✨Showcase Your Problem-Solving Skills
Dext values innovative thinkers. Prepare examples of how you've tackled challenges in past roles, especially those that required a mix of analytical and creative problem-solving. Highlight your ability to push thinking while maintaining empathy.
✨Build Rapport Quickly
Demonstrating high emotional intelligence is key. Practice active listening techniques and think of ways to build trust with decision-makers. Share experiences where you successfully managed client relationships and how you adapted to their needs.
✨Embrace the Company Culture
Familiarise yourself with Dext's values: Be Brave, Be Exceptional, and Be Together. Think of examples from your career that align with these values. Showing that you understand and embody the company culture can set you apart from other candidates.
