At a Glance
- Tasks: Lead product insights by combining user research with data analytics to drive product strategy.
- Company: Join Dexory, a pioneering tech company transforming global logistics with innovative robotics.
- Benefits: Enjoy share options, private healthcare, life insurance, and 25 holidays per year.
- Why this job: Make a real impact on the future of autonomous logistics while pushing boundaries.
- Qualifications: 4-6 years in product analytics or research, strong analytical skills, and experience in B2B software.
- Other info: Dynamic team culture with fun events and a focus on personal growth.
The predicted salary is between 36000 - 60000 £ per year.
At Dexory, we're developing advanced software powered by cutting-edge robots that are transforming the very face of global logistics. With infectious enthusiasm, our unique blend of disciplines work in harmony to produce results at pace. From hardware and manufacturing to software, AI and commercial, we're one team – one heart – that beats, learns and grows together.
We're only interested in the best ideas, no matter where they're from. We're doers. Game-changers. We value the right attitude, humility and we're as interested in your character as we are in your talent. Please apply, even if you feel you only meet part of our listed criteria. Diversity drives innovation and we offer an international and friendly work environment with an energetic company culture.
As Dexory’s Product Insights Lead, you will bridge data and empathy - combining user research with analytics to give our product teams a full view of customer reality. You’ll uncover what’s happening through data and why it’s happening through research. Your insights will guide product strategy, feature prioritisation, and value creation for our customers. You’ll be the team’s best-practice, evidence generator and insight multiplier, partnering closely with Product Managers and Designers to ensure we solve the right problems in the right way.
Responsibilities:
- Integrated discovery: Partner with PMs to define hypotheses, research plans, and measurable outcomes; run interviews, observations, diary studies, surveys; triangulate qual + quant into clear narratives.
- Support Product in quantifying problems & opportunities: Sizing pain points (how many users, frequency, £ impact) and estimating potential value (savings, revenue, retention uplift).
- Market research: Evaluate the competitive landscape and wider market dynamics.
- Define & instrument metrics: Set success measures, guardrails, and event tracking with PMs and engineers to ensure changes are measurable from day one.
- Analytics & measurement: Build lightweight dashboards; conduct funnel, cohort, and retention analyses; run A/B tests with statistical rigour and deliver post-launch reviews.
- Early signal detection: Monitor rollout KPIs to catch issues or wins quickly; separate signal from noise and recommend fast, practical responses.
- Segmentation & behaviour insight: Identify patterns across personas (e.g., warehouse managers vs. operators) and geographies.
- Synthesis & storytelling: Create artifacts (personas, journey maps, JTBD, opportunity-solution trees) and translate insights into recommendations.
- Strategic partner: Be the voice of evidence - challenging assumptions, clarifying trade-offs, and connecting qual customer truth with quant product usage.
- Coach & scale practices: Uplevel PMs and Designers in research and data literacy; maintain a single source of truth for insights (research repository).
Required Qualifications:
- 4–6 years’ experience across product analytics, research, or data-driven product roles, ideally in B2B software or complex operational domains.
- Proficiency in qualitative and quantitative methods (interviews, usability testing, surveys; funnels, cohorts, retention).
- Strong analytical skills (SQL and a BI tool such as Looker/Tableau/Mode) and familiarity with experimentation (A/B tests, guardrail metrics).
- Ability to design studies, synthesise findings, and communicate clear, decision-ready recommendations.
- Comfortable partnering with engineers and PMs on instrumentation and telemetry; able to translate business questions into data requirements.
- Bonus: experience in logistics or industrial environments.
What’s in it for you:
We operate by four principles: Performance. Impact. Commitment. One Team. Joining Dexory isn’t just about having expertise… it’s about embracing uncertainty with purpose. You’ll help define not only our products, but the future of autonomous logistics itself. From day one, you’ll be trusted to push boundaries, take ownership, and deliver breakthrough results.
You will also receive:
- Share options
- Private healthcare via Bupa with 24/7 medical helpline
- Life insurance
- Income protection
- Pension: 4+% employee with option to opt into salary exchange, 5% employer
- Employee Assistance Programme - mental wellbeing, financial and legal advice/support
- 25 holidays per year
- Full meals onsite in Wallingford
- Fun team events on and offsite, snacks of all kinds in the office
AAP/EEO Statement: Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please note: We are unable to provide sponsorship or relocation for this role.
Product Insights Lead employer: Dexory
Contact Detail:
Dexory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Insights Lead
✨Tip Number 1
Get to know the company inside out! Research Dexory's products, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to product insights. Think about how your experience aligns with their needs and be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for Dexory.
We think you need these skills to ace Product Insights Lead
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm and passion for the role.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Product Insights Lead role. Use examples that demonstrate your analytical prowess and user research experience.
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Quantify your achievements where possible, as this helps us understand the impact you've made in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Dexory
✨Know Your Data
As a Product Insights Lead, you'll be expected to bridge data and empathy. Make sure you come prepared with examples of how you've used both qualitative and quantitative methods in your previous roles. Be ready to discuss specific metrics you've tracked and how they influenced product decisions.
✨Showcase Your Storytelling Skills
You'll need to create narratives from data, so practice explaining complex insights in a simple, engaging way. Prepare a few stories that highlight your ability to synthesise findings into actionable recommendations. This will demonstrate your capability to translate data into meaningful insights for the team.
✨Understand the Competitive Landscape
Dexory values market research, so do your homework on the competitive landscape before the interview. Familiarise yourself with key players in the logistics tech space and be ready to discuss how their products compare to what Dexory is doing. This shows you're proactive and genuinely interested in the industry.
✨Emphasise Collaboration
This role requires close partnership with Product Managers and Designers. Be prepared to share examples of how you've successfully collaborated with cross-functional teams in the past. Highlight your communication skills and how you’ve helped others understand data-driven insights to solve problems together.