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- Tasks: Support clients in maximising value from our AI-powered platform and build strong relationships.
- Company: Join Dexory, a leader in warehouse automation with a focus on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Be a key player in transforming the logistics industry with cutting-edge technology.
- Qualifications: Fluent French speaker with strong relationship management skills.
- Other info: Dynamic work environment with a focus on customer success and innovation.
The predicted salary is between 36000 - 60000 £ per year.
At Dexory, we’re redefining warehouse automation through AI, robotics and real-time data. As we rapidly scale to meet demand from leading global logistics and retail companies, we need a highly agile, resilient and strategic supply chain to support our growth. Our mission is to become the most dominant force in warehouse automation and that includes building world-class operational infrastructure behind the scenes.
Role: As a Customer Success Manager (CSM), you will be instrumental in ensuring our customers derive maximum value from our platform, DexoryView. You will act as a strategic advisor and relationship manager for a portfolio of key clients, helping them onboard successfully, adopt the platform fully, and achieve measurable business outcomes. Your commercial insight, customer-first mindset, and ability to drive long-term relationships will be essential in delivering ROI and expanding.
Customer Success Manager (Fluent French Speaker) in London employer: Dexory
Contact Detail:
Dexory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager (Fluent French Speaker) in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Dexory on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Customer Success Manager.
✨Tip Number 2
Prepare for the interview by understanding Dexory's mission and values. We should be ready to discuss how our skills align with their goal of redefining warehouse automation. Show them we’re not just another candidate!
✨Tip Number 3
Practice our pitch! We need to articulate how our experience can help clients achieve measurable outcomes with DexoryView. Let’s make it clear that we’re all about driving ROI and building long-term relationships.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us top of mind. Let’s reiterate our excitement about the role and how we can contribute to Dexory’s success.
We think you need these skills to ace Customer Success Manager (Fluent French Speaker) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Success Manager role. Highlight any relevant experience in customer relations, especially in tech or automation sectors, to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer success and how your background makes you a great match for Dexory. Don’t forget to mention your fluency in French!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet and provide solutions that drive value for customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Dexory
✨Know the Product Inside Out
Before your interview, make sure you understand DexoryView and how it benefits customers. Familiarise yourself with its features and think about how you can help clients maximise their use of the platform. This will show your genuine interest and readiness to contribute.
✨Showcase Your Relationship Management Skills
Prepare examples from your past experiences where you've successfully built and maintained client relationships. Highlight your customer-first mindset and how you've driven value for clients. This will demonstrate that you have the skills needed to thrive as a Customer Success Manager.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific customer situations. Think through potential challenges clients might face with the platform and how you would address them. This will showcase your strategic thinking and problem-solving abilities.
✨Demonstrate Your Language Skills
As a fluent French speaker, be prepared to discuss how you can leverage your language skills to support French-speaking clients. You might even want to practice answering some common interview questions in French to show your confidence and fluency.
