At a Glance
- Tasks: Lead teams managing commercial applications and integrations for impactful health technology.
- Company: Dexcom, a pioneer in continuous glucose monitoring, transforming diabetes management.
- Benefits: Comprehensive benefits, career growth opportunities, and access to innovative health tech.
- Why this job: Join a mission-driven team making a real difference in people's health worldwide.
- Qualifications: 5+ years in application management, strong communication skills, and experience with Salesforce.
- Other info: Flexible work environment with global collaboration and exciting career development.
The predicted salary is between 60000 - 80000 £ per year.
About the Company
Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. Improving human health is at the core of everything we do. You must have the Right to Work in the UK. Sponsorship is not available for this role.
Meet The Team
The EMEA Applications team is a small but rapidly growing IT group responsible for supporting and delivering a wide range of changes across our core business systems, including Oracle Fusion, Salesforce.com, and Oracle Service Cloud. Our team primarily supports the Order-to-Cash process, which requires close collaboration with colleagues in Sales, Operations, Supply Chain, and Finance.
Where You Come In
This role manages the teams that support our commercial applications and their integrations. The main systems include Salesforce for order entry, Fluent for Order Management, our custom-built e-commerce platform, and integration technologies such as EDI and Java-based microservices.
Responsibilities
- Line management duties including recruitment, goal setting, and performance management.
- Task coordination supporting the Technical Delivery teams and 3rd party development partners.
- Liaise with managers/leads of global shared teams to coordinate project deliverables.
- Work alongside the Production Support Manager to support incident and request resolution SLAs.
- Work closely with the Technical Delivery Analyst and IT Project Managers to provision application development capability throughout project lifecycles.
- Provide Test Leads with defect management support for incidents, enhancements, and project test cycles.
- Work alongside the Production Support Manager on production releases.
- Work alongside the Environments Lead to ensure environments for all workstreams are managed effectively.
- Work with global technical architecture teams to represent EMEA business and regional IT needs.
- Ensure compliance with global IT policies, standards, and processes.
- Work with Team Leads to ensure all relevant technical documentation is up-to-date and managed effectively.
What Makes You Successful
- Minimum 5 years’ experience managing applications and or integrations teams.
- Comprehensive knowledge of all aspects of various Waterfall / Agile / Hybrid SDLC processes.
- Vendor Management, including Statements of Work, Budgeting, Invoicing etc.
- Experience of IT application support processes (ITIL).
- Experience of Salesforce essential, Service-Now and JIRA or equivalent desirable.
- Excellent written/oral communication and relationship management skills.
- Drive and enthusiasm with ability to see the bigger picture.
- Ability to work flexibly in a demanding and fast paced environment.
- Worked in global setting dealing with multi-discipline teams in multiple time zones.
Preferred Qualifications
- Functional knowledge of Order to Cash (O2C) processing including e-Commerce.
- Experience of java based microservices beneficial.
- Exposure to Oracle Service Cloud and Oracle Fusion beneficial.
What You’ll Get
- A front row seat to life-changing CGM technology.
- A full and comprehensive benefits program.
- Growth opportunities on a global scale.
- Access to career development through in-house learning programs and/or qualified tuition reimbursement.
- An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
Travel Required 5-15%
Experience And Education Requirements Typically requires a Bachelor’s degree and a minimum of 8-10 years of related experience.
Flex Workplace Your primary location will be a home office. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).
Manager Enterprise Applications employer: Dexcom
Contact Detail:
Dexcom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager Enterprise Applications
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Dexcom on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by understanding the Order-to-Cash process inside out. We should be ready to discuss how our experience aligns with their needs, especially in managing applications and integrations.
✨Tip Number 3
Show off our passion for health tech! During interviews, let’s share why we’re excited about continuous glucose monitoring and how we can contribute to Dexcom's mission of improving human health.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the Dexcom team.
We think you need these skills to ace Manager Enterprise Applications
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Manager Enterprise Applications role. Highlight your experience with applications and integrations, especially in Salesforce and Oracle systems. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about improving health outcomes and how your background makes you a great fit for our team. Keep it engaging and relevant to the job description.
Showcase Your Management Skills: Since this role involves line management, be sure to highlight your experience in recruitment, performance management, and team coordination. We love seeing examples of how you've developed talent and led teams to success!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our mission to change diabetes management!
How to prepare for a job interview at Dexcom
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Salesforce, Oracle Fusion, and microservices. Be ready to discuss how you've used these technologies in past roles, especially in relation to the Order-to-Cash process.
✨Showcase Your Leadership Skills
Since this role involves line management, prepare examples that highlight your experience in recruitment, performance management, and team development. Think about specific challenges you've faced and how you overcame them.
✨Understand the Bigger Picture
Dexcom is all about improving health outcomes. Be prepared to discuss how your work in IT applications can contribute to this mission. Show enthusiasm for the company's vision and how you can help drive it forward.
✨Prepare for Collaboration Questions
Given the global nature of the team, expect questions about working with multi-discipline teams across different time zones. Have examples ready that demonstrate your communication skills and ability to coordinate effectively with others.