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For Companies At a Glance
- Tasks: Lead EMEA Collections, drive cash collection strategies, and improve operational efficiency.
- Company: Join Dexcom, a pioneer in continuous glucose monitoring and health technology.
- Benefits: Comprehensive benefits, global growth opportunities, and career development programs.
- Why this job: Be part of a mission to empower health management with innovative technology.
- Qualifications: Experience in cash collections, ERP systems, and strong leadership skills required.
- Other info: Flexible work environment with a focus on process improvement and teamwork.
The predicted salary is between 60000 - 80000 £ per year.
About the Company
Dexcom Corporation (NASDAQ: DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Since its founding, Dexcom has aimed to change how diabetes is managed by unlocking information and insights that drive better health outcomes. Over 25 years, the company has broadened its vision beyond diabetes to empower people to take control of their health with personalized, actionable insights aimed at solving important health challenges. Dexcom continues to innovate biosensing technology, with ambitions to become a leading consumer health technology company.
Position Overview
AR Collections Manager – Drive operational success, improvement and efficiency across EMEA Collections activities. The role requires a strong understanding of cash collections, debt recovery processes, and strategies to meet targets, while ensuring a consistent approach for Collections across EMEA.
Responsibilities
- Manage and deliver on key operational goals for Cash Collection and Debt provisioning levels across EMEA.
- Review and develop consistent KPI reporting across EMEA and share outputs with key stakeholders.
- Build strong relationships and partnerships with internal and external customers across EMEA.
- Support and develop the AR Collections team across EMEA (Edinburgh, Mainz & Vilnius) to ensure consistent collection practices.
- Utilise credit risk tools to assess financial stability of new partners and support management decisions regarding payment terms and credit levels.
- Drive continuous process improvements and promote best practices.
- Ensure compliance with corporate policies.
Qualifications
- Experience with Oracle or other major ERP systems.
- Cash collections experience, with a track record of developing strategies to maximise debt recovery.
- Strong PC skills, including proficiency in Excel.
- Excellent interpersonal, written and verbal communication skills.
- Leadership experience in a fast‑paced environment.
- Previous managerial role in a similar function.
- Adaptability and self‑discipline in maintaining accurate documentation and following procedures.
- Background in process improvement.
- Experience in credit risk, insurance, third‑party payor, or medical device reimbursement environments is beneficial.
What You’ll Get
- A front‑row seat to life‑changing CGM technology and the Dexcom warrior community.
- A comprehensive benefits program.
- Growth opportunities on a global scale.
- Career development via in‑house learning programs and qualified tuition reimbursement.
- Work within an innovative, industry‑leading organization committed to employees, customers and communities.
Other Details
- Travel Required: 15-25%.
- Experience & Education Requirements: Typically requires a Bachelor’s degree and 5–8 years of related experience. Must have the right to work in the UK; sponsorship is not available for this role.
- Flex Workplace: Primary location is a home office; will coordinate with the manager for office visits. Must live within commuting distance of the assigned Dexcom site (typically 75 miles / 120 km).
EMEA Collection Manager employer: Dexcom
Contact Detail:
Dexcom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMEA Collection Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Dexcom or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission in continuous glucose monitoring and think about how your experience aligns with their goals. This will show you're genuinely interested!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in cash collections and debt recovery can drive operational success at Dexcom. Keep it concise and impactful to leave a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace EMEA Collection Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the EMEA Collection Manager role. Highlight your cash collections experience and any relevant leadership roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background in debt recovery can drive operational success at Dexcom. Keep it engaging and personal!
Showcase Your Skills: Don’t forget to highlight your proficiency in tools like Oracle and Excel. Mention any process improvement initiatives you've led, as we love candidates who can drive efficiency and innovation in their work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the Dexcom team!
How to prepare for a job interview at Dexcom
✨Know Your Numbers
Make sure you brush up on your cash collection metrics and debt recovery strategies. Be ready to discuss specific KPIs you've worked with in the past and how you’ve improved them. This shows you understand the role's demands and can hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in fast-paced environments. Think about challenges you've faced and how you motivated your team to achieve operational goals. This will demonstrate your capability to support and develop the AR Collections team across EMEA.
✨Familiarise Yourself with ERP Systems
Since experience with Oracle or other major ERP systems is crucial, make sure you can talk confidently about your experience with these tools. Highlight any specific projects where you used these systems to enhance cash collections or improve processes.
✨Build Relationships
Think about how you’ve built strong relationships with internal and external customers in previous roles. Be prepared to share examples that illustrate your interpersonal skills and how they contributed to successful collections outcomes.