At a Glance
- Tasks: Lead a dynamic IT team to enhance commercial applications and integrations.
- Company: Join Dexcom, a pioneer in health tech transforming diabetes management.
- Benefits: Flexible work environment, competitive salary, and opportunities for professional growth.
- Other info: Work remotely with a focus on collaboration across global teams.
- Why this job: Make a real impact on global health while working with cutting-edge technology.
- Qualifications: 5+ years in application management and team leadership required.
The predicted salary is between 60000 - 80000 £ per year.
The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.
You must have the Right to Work in the UK. Sponsorship is not available for this role.
Role Summary: The EMEA Applications team are a small but rapidly growing IT team responsible for supporting and implementing small to large changes to our core business systems. These are primarily Oracle Fusion, SalesForce.com, and Oracle Service Cloud connected via a microservices based set of integrations. The core business process that the EMEA Applications team supports is Order to Cash, which requires constant engagement with our Sales, Operations, Supply Chain, and Finance colleagues. We have development teams based in Europe, US, and Asia. This role will directly manage teams that support commercial applications and the associated integrations and provide technical leadership. The primary commercial applications are Salesforce for order entry, Fluent for Order Management, a custom-built e-Commerce platform, and integrations technologies including Electronic Data Interchange (EDI) and java based microservices. This is a management role that requires a broad technical understanding of both Software as a Service Platforms and connections between them. Previous team leadership experience is essential. The successful candidate will be responsible for all people management processes as well as ensuring that expectations of project, small change, and production support demands are met. This position will work closely with Project Managers and the Production Support Manager and third-party consultants to ensure demand is fulfilled in line with overall business priorities. Candidates must have full development lifecycle experience of managing multiple technical disciplines in a global enterprise application setting.
Essential Duties and Responsibilities:
- Line management duties including recruitment, goal setting, and performance management
- Task co-ordination supporting the Technical Delivery teams and 3rd party development partners
- Liaise with managers/leads of global shared teams to co-ordinate project deliverables
- Work alongside the Production Support Manager to support incident and request resolution SLAs
- Work closely with the Technical Delivery Analyst and IT Project Managers to provision application development capability throughout project lifecycles
- Provide Test Leads with defect management support for incidents, enhancements, and project test cycles.
- Work alongside the Production Support Manager on production releases
- Work alongside the Environments Lead to ensure environments for all workstreams are managed effectively
- Work with global technical architecture teams to represent EMEA business and regional IT needs.
- Ensure compliance with global IT policies, standards, and processes.
- Work with Team Leads to ensure all relevant technical documentation is up-to-date and managed effectively.
Required Qualifications/Experience:
- Minimum 5 years’ experience managing applications and or integrations teams
- Line management responsibilities including recruitment, performance management and talent development
- Comprehensive knowledge of all aspects of various Waterfall / Agile / Hybrid SDLC processes
- Vendor Management, incl Statements of Work, Budgeting, Invoicing etc
- Experience of IT application support processes (ITIL)
- Experience of Salesforce essential, Service-Now and JIRA or equivalent desirable.
- Excellent written/oral communication and relationship management skills
- Drive and enthusiasm with ability to see the bigger picture
- Ability to work flexibly in a demanding and fast paced environment
- Worked in global setting dealing with multi-discipline teams in multiple time zones
Preferred Qualifications:
- Functional knowledge of Order to Cash (O2C) processing including e-Commerce
- Experience of java based microservices beneficial
- Exposure to Salesforce Sales Cloud and Oracle Fusion beneficial
Travel Required: Up to 10%
Experience and Education Requirements:
- Typically requires a Bachelor’s degree with 8-12 years of industry experience
- Requires a degree in a technical discipline
- 2-5 years of previous management or lead experience
Flex Workplace: Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).
IT Manager, Commercial Applications in Edinburgh employer: Dexcom
Dexcom is an exceptional employer that fosters a dynamic and supportive work culture, particularly for those passionate about making a difference in the healthcare sector. With a strong emphasis on employee growth and development, team members are encouraged to pursue meaningful careers while contributing to improved diabetes care in their communities. Working in Leicestershire and Lincolnshire offers unique opportunities to engage directly with healthcare professionals and make a tangible impact on patient outcomes, all within a fast-paced MedTech environment that values innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land IT Manager, Commercial Applications in Edinburgh
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Dexcom values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Dexcom might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Dexcom!
✨Direct Apply to Dexcom
Let's not forget to apply directly through the Dexcom website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Manager, Commercial Applications in Edinburgh
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Dexcom.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Dexcom. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Dexcom
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
