EMEA Collection Manager in Edinburgh

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team: The role of the AR Collections Manager is to drive operational success, improvement and efficiency across EMEA Collections activities. The role will require a strong understanding of cash collections, including debt recovery processes and strategies, to meet targets, as well as delivering a consistent approach for Collections across EMEA.

Where you come in:

• Manage and deliver on key operational goals for Cash Collection and Debt provisioning levels across EMEA.
• Review existing KPI reporting across EMEA and develop a consistent output for each country to share with key stakeholders.
• Form strong relationships and partnerships with Internal & External Customers across EMEA locations.
• Support and develop the AR Collections team across EMEA, including Edinburgh, Mainz and Vilnius. Harness a strong team ethic and working relationship across the groups, and ensure consistency of approach for collection purposes.
• Utilise credit risk tools to determine the financial stability of new partners and support management decision-making regarding payment terms and credit levels.
• Develop and encourage continuous process improvements.
• Ensure compliance with corporate policies.

What makes you successful:

• You have Oracle or other major ERP system experience.
• You have cash collections experience, particularly in developing strategies and techniques to maximise debt recovery opportunities.
• You possess strong PC skills, including proficiency in Excel.
• You demonstrate excellent interpersonal, written and verbal communication skills.
• You can lead a team effectively in a fast-paced environment.
• You have experience in a similar managerial role.
• You are able to adapt in a fast-paced environment as the company continues to grow.
• You are self-disciplined with experience in maintaining accurate documentation and following procedures.
• You have experience in delivering process improvement.
• Experience in credit risk/insurance/third-party payor and/or medical device reimbursement environments is beneficial.

What you’ll get:

• A front row seat to life-changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required: 15-25%

Experience and Education Requirements: Typically requires a Bachelor’s degree and a minimum of 5 – 8 years of related experience.

Flex Workplace: Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).