Associate Supply Chain Analyst in Edinburgh

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team: Dexcom is seeking a nimble, driven, and forward-thinking Associate Supply Chain Analyst to join our rapidly growing team. In this role, you will act as the daily interface between Dexcom’s internal departments, our European 3PL warehouses, and a select group of partners. Your primary responsibility will be to monitor outsourced services, ensuring SLAs are met and customer issues are resolved efficiently and effectively.

Where you come in:

• You will act as the daily interface between Dexcom’s internal departments across Europe, our 3PL warehouses, and a select group of clients.
• You will monitor shared email inboxes to ensure timely communication and issue resolution.
• You will proactively identify and resolve fulfilment issues to ensure SLAs are met.
• You will work on outbound fulfilment complaints daily, ensuring timely follow‑up and swift resolution.
• You will monitor monthly tender order fulfilment in line with agreed timelines.
• You will ensure transactional completeness in various IT systems.
• You will ensure internal and external processes are adhered to.
• You will perform other duties as assigned.

What makes you successful:

• You should be fluent in English.
• You should have a minimum of 2+ years’ experience in supply chain, logistics, or customer operations.
• Experience in a fast-paced environment is preferred.
• You should have good verbal and written communication skills.
• Experience working with ERP systems (Salesforce, Oracle, SAP) is preferred.
• Proficiency in Excel would be a bonus.
• You should have the ability to prioritize workload and work independently.
• Flexibility around work tasks and timescales is essential.
• Ability to accommodate GMT working hours as agreed is a must.

What you’ll get:

• A front row seat to life changing CGM technology.
• Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required: 0-5%

Experience and Education Requirements: Typically requires a Bachelor’s degree and 0-2 years previous experience.

Flex Workplace: Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).