At a Glance
- Tasks: Lead a dynamic IT team to enhance commercial applications and integrations.
- Company: Join Dexcom, a pioneer in health tech transforming diabetes management.
- Benefits: Flexible work environment, competitive salary, and opportunities for professional growth.
- Other info: Collaborate with global teams in a fast-paced, innovative setting.
- Why this job: Make a real impact on global health while working with cutting-edge technology.
- Qualifications: Experience in managing applications and integrations, especially Salesforce.
The predicted salary is between 58500 - 71500 £ per year.
The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: to forever change how diabetes is managed. We are broadening our vision beyond diabetes to empower people to take control of health, providing personalized, actionable insights aimed at solving important health challenges.
Role Summary
The EMEA Applications team is responsible for supporting and implementing changes to our core business systems, primarily Oracle Fusion, Salesforce.com, and Oracle Service Cloud connected via a microservices-based set of integrations. The core business process supported is Order to Cash, requiring constant engagement with Sales, Operations, Supply Chain, and Finance colleagues. This role will directly manage teams that support commercial applications and the associated integrations, providing technical leadership.
Essential Duties And Responsibilities
- Line management duties including recruitment, goal setting, and performance management.
- Task co-ordination supporting the Technical Delivery teams and third-party development partners.
- Liaise with managers/leads of global shared teams to co-ordinate project deliverables.
- Work alongside the Production Support Manager to support incident and request resolution SLAs.
- Provide Test Leads with defect management support for incidents, enhancements, and project test cycles.
- Ensure compliance with global IT policies, standards, and processes.
- Work with Team Leads to ensure all relevant technical documentation is up-to-date and managed effectively.
Required Qualifications/Experience
- Strong understanding of Order to Cash (O2C) processing, including how Salesforce integrates with downstream Order management systems and e-commerce.
- Minimum 5 years’ experience managing applications and/or integrations teams.
- Hands-on experience with Salesforce Sales Cloud is essential; Service-Now and JIRA or equivalent desirable.
- Comprehensive knowledge of various Waterfall / Agile / Hybrid SDLC processes.
- Excellent written/oral communication and relationship management skills.
- Ability to work flexibly in a demanding and fast-paced environment.
Experience And Education Requirements
- Typically requires a Bachelor’s degree with 8-12 years of industry experience.
- Requires a degree in a technical discipline.
- 2-5 years of previous management or lead experience.
Flex Workplace: Your primary location will be a home office. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).
IT Manager, Commercial Applications (Salesforce O2C) in Bracknell employer: Dexcom
Dexcom is an exceptional employer that fosters a dynamic and supportive work culture, particularly for those passionate about making a difference in the healthcare sector. With a strong emphasis on employee growth and development, team members are encouraged to pursue meaningful careers while contributing to improved diabetes care in their communities. Working in Leicestershire and Lincolnshire offers unique opportunities to engage directly with healthcare professionals and make a tangible impact on patient outcomes, all within a fast-paced MedTech environment that values innovation and collaboration.
