EMEA Collection Manager

EMEA Collection Manager

Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
Dexcom, Inc.

At a Glance

  • Tasks: Drive cash collection success and improve efficiency across EMEA.
  • Company: Join a leading tech company transforming lives with innovative CGM technology.
  • Benefits: Comprehensive benefits, global growth opportunities, and career development support.
  • Other info: Flexible work environment with travel opportunities and a focus on continuous improvement.
  • Why this job: Be part of a dynamic team making a real impact in healthcare.
  • Qualifications: Experience in cash collections and strong leadership skills required.

The predicted salary is between 60000 - 80000 £ per year.

The role of the AR Collections Manager is to drive operational success, improvement and efficiency across EMEA Collections activities. The role will require a strong understanding of cash collections, including debt recovery processes and strategies, to meet targets, as well as delivering a consistent approach for Collections across EMEA.

Where you come in:

  • Manage and deliver on key operational goals for Cash Collection and Debt provisioning levels across EMEA.
  • Review existing KPI reporting across EMEA and develop a consistent output for each country to share with key stakeholders.
  • Form strong relationships and partnerships with Internal & External Customers across EMEA locations.
  • Support and develop the AR Collections team across EMEA, including Edinburgh, Mainz and Vilnius. Harness a strong team ethic and working relationship across the groups, and ensure consistency of approach for collection purposes.
  • Utilise credit risk tools to determine the financial stability of new partners and support management decision-making regarding payment terms and credit levels.
  • Develop and encourage continuous process improvements.
  • Ensure compliance with corporate policies.

What makes you successful:

  • You have Oracle or other major ERP system experience.
  • You have cash collections experience, particularly in developing strategies and techniques to maximise debt recovery opportunities.
  • You possess strong PC skills, including proficiency in Excel.
  • You demonstrate excellent interpersonal, written and verbal communication skills.
  • You can lead a team effectively in a fast-paced environment.
  • You have experience in a similar managerial role.
  • You are able to adapt in a fast-paced environment as the company continues to grow.
  • You are self-disciplined with experience in maintaining accurate documentation and following procedures.
  • You have experience in delivering process improvement.
  • Experience in credit risk/insurance/third-party payor and/or medical device reimbursement environments is beneficial.

What you’ll get:

  • A front row seat to life-changing CGM technology. Learn about our brave #dexcomwarriors community.
  • A full and comprehensive benefits program.
  • Growth opportunities on a global scale.
  • Access to career development through in-house learning programs and/or qualified tuition reimbursement.
  • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required: 15-25%

Experience and Education Requirements: Typically requires a Bachelor’s degree and a minimum of 5 – 8 years of related experience.

Flex Workplace: Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).

EMEA Collection Manager employer: Dexcom, Inc.

At Dexcom, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration across our EMEA locations, including Edinburgh, Mainz, and Vilnius. Our commitment to employee growth is evident through comprehensive benefits, global career development opportunities, and a supportive environment that encourages continuous improvement and teamwork. Join us to be part of a pioneering organisation dedicated to making a meaningful impact in the lives of our customers and communities.

Dexcom, Inc.

Contact Details:

Dexcom, Inc. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land EMEA Collection Manager

Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who work in cash collections or have experience with EMEA operations. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their approach to cash collections and think of ways you can contribute to their operational success. We want you to shine when you get that interview!

Tip Number 3

Showcase your skills! Bring examples of how you've improved processes or maximised debt recovery in previous roles. We love seeing candidates who can demonstrate their impact through real-life scenarios.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Dexcom.

We think you need these skills to ace EMEA Collection Manager

Cash Collections
Debt Recovery Strategies
KPI Reporting
Stakeholder Management
Team Leadership
Credit Risk Assessment
Process Improvement

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that match the EMEA Collection Manager role. Highlight your cash collections experience and any relevant ERP system knowledge to catch our eye!

Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've driven operational success in previous roles, especially in debt recovery strategies.

Showcase Your Team Spirit:We love a strong team ethic! In your application, mention how you've built relationships and partnerships in past roles. This will show us you can support and develop our AR Collections team across EMEA.

Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!

How to prepare for a job interview at Dexcom, Inc.

Know Your Numbers

Make sure you brush up on your cash collection metrics and debt recovery strategies. Be ready to discuss specific KPIs you've worked with in the past and how you've improved them. This shows you understand the role's demands and can hit the ground running.

Showcase Your Team Spirit

Since the role involves managing a team across different locations, be prepared to share examples of how you've built strong relationships within teams. Highlight any experiences where you fostered collaboration and consistency in approach, as this will resonate well with the interviewers.

Demonstrate Your Tech Savvy

Familiarise yourself with Oracle or other ERP systems if you haven't already. Be ready to discuss how you've used technology to streamline processes or improve efficiency in previous roles. This will show that you're not just a people person but also tech-savvy.

Prepare for Process Improvement Questions

Expect questions about how you've implemented process improvements in the past. Think of specific examples where your initiatives led to better outcomes, and be ready to explain your thought process. This will highlight your proactive approach and ability to adapt in a fast-paced environment.