Social Media Manager

Social Media Manager

London Full-Time 28800 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage social media strategies for exciting clients in live entertainment.
  • Company: Join DEWYNTERS, a top advertising agency for theatre and events.
  • Benefits: Enjoy flexible working, 25-30 days holiday, and complimentary theatre tickets.
  • Why this job: Be part of a creative team shaping the future of live entertainment.
  • Qualifications: Experience in social media, client management, and content creation is essential.
  • Other info: Evening and weekend work may be required due to the nature of the industry.

The predicted salary is between 28800 - 42000 Β£ per year.

Get AI-powered advice on this job and more exclusive features.About Us

We are DEWYNTERS, the leading integrated advertising agency for live entertainment. Across the worlds of theatre, immersive, festivals and exhibitions, our unique blend of creativity, insights and commercial expertise delivers best-in-class campaigns that place our clients at the centre of attention and keep them there.About Us

We are DEWYNTERS, the leading integrated advertising agency for live entertainment. Across the worlds of theatre, immersive, festivals and exhibitions, our unique blend of creativity, insights and commercial expertise delivers best-in-class campaigns that place our clients at the centre of attention and keep them there.

Our clients include Wicked, The Book of Mormon, Moulin Rouge, Magic Mike Live, Back to the Future The Musical, My Neighbour Totoro, The Devil Wears Prada and many more!

This role provides an opportunity for an experienced social media professional to join and award-winning, industry leading team working across some of the most exciting projects in the West End.

The successful applicant will have proven experience working in a fast-paced environment, on various projects, and with a variety of internal and external stakeholders. They will also be personable, flexible, and hard-working, willing to support the wider team members as required. Given the nature of the live entertainment and theatre industry, some evening and weekend work will be required.

Your Responsibilities:

Oversee and deliver the end-to-end management of a social strategy for a series of agency clients:

Client Liason:

Successfully manage day-to-day relationships with clients, external and internal stakeholdersAct as the first point of contact for all client queries and escalating any queries where necessaryAttend client meetings and regularly report on the impact of the team\’s workChair client meetings and present work on behalf of the social team during these meetingsManage expectations and feedback professionally, offering proactive solutions to clients to drive client satisfaction and retentionMaintain a deep understanding of each client\’s brand, tone and audience ensuring all social content is aligned with their goals and voice

Reporting

Create and monitor dashboards for weekly reporting using our preferred social suite, Brandwatch

Strategy:

Develop and present tailored social media plans that align with each client\’s goals, audience insights and industry trends with the support of the Organic Social Strategy LeadDevise and manage opportunities for content capture, both photography and videoProactively monitor trending topics and flag relevant opportunities for our clients on a daily basisRemain up to date with developments and trends across the wider social media industryActively contribute to brainstorming sessions, bringing fresh, creative ideas to social campaigns to drive engagement

Social Channels:

Diligently manage social channels for these clients across Facebook, Instagram, TikTok, X, Threads and moreBrief and project manage the creation of social media assetsWrite innovative and effective social media copy in line with client brand guidelinesCommunity Management, proactively monitoring and engaging with fan communities across all social platforms to encourage further interaction, community growth and the spread of word of mouth

Content Capture:

Capture photo and video content on mobile and confidently direct cast members to ensure assets meet campaign objectives and platform requirements

Editing:

Confident in light-touch photo editing, mobile first video editing and resizing content for various platforms, with a strong eye for transitions and capturing engaging, on-brand content

Requirements

Your skills/qualifications:

Demonstratable experience working in social media, ideally in theatre, performing arts of entertainmentExperience of successfully managing client relationshipsExperience of capturing photography and video for social media use, whether on a mobile phone or using more specialist equipmentHave a keen interest in, or willingness to learn about theatre and the wider entertainment industry – from new openings and industry news to trending conversation topicsHave excellent communication skills, including copywriting, with a firm grasp of spelling and grammarHave a keen eye for detail, strong organisational skills and the ability to meet deadlines in a fast-paced environmentMust be a user of a wide variety of social media platforms or a member of other online communitiesHave experience of working in an office environment, performing administrative tasks and using Microsoft Office platforms

Benefits

You are also entitled to the following benefits:

25 days holiday rising to 30 days holidayFlexible / Hybrid workingCompany pension schemePrivate health insurance after 3 yearsMedicashCognitive Behavioural TherapyAbility to purchase additional annual leaveBonus schemeEnhanced Maternity and Paternity packagesLife AssuranceSeason ticket LoanCycle2Work SchemeComplimentary theatre/entertainment tickets

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Social Media Manager employer: Dewynters

At DEWYNTERS, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on creativity and collaboration within the dynamic live entertainment sector. Our team enjoys flexible working arrangements, generous holiday allowances, and unique perks such as complimentary theatre tickets, fostering both personal and professional growth in the heart of London’s West End.
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Contact Detail:

Dewynters Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Social Media Manager

✨Tip Number 1

Familiarise yourself with DEWYNTERS' clients and their social media presence. Understanding the brands you might work with, like Wicked or Moulin Rouge, will help you tailor your approach and demonstrate your knowledge during interviews.

✨Tip Number 2

Engage with current trends in the theatre and live entertainment industry on social media. Showcasing your awareness of what's happening in this space can set you apart and highlight your passion for the role.

✨Tip Number 3

Network with professionals in the theatre and entertainment sectors. Attend events, join relevant online communities, and connect with people on platforms like LinkedIn to increase your visibility and learn about potential opportunities.

✨Tip Number 4

Prepare to discuss your experience with client management and community engagement. Be ready to share specific examples of how you've successfully built relationships and driven engagement in previous roles, as this is crucial for the Social Media Manager position.

We think you need these skills to ace Social Media Manager

Social Media Management
Client Relationship Management
Content Creation
Photography and Video Capture
Copywriting
Community Engagement
Trend Monitoring
Analytical Skills
Project Management
Attention to Detail
Organisational Skills
Adaptability
Knowledge of Social Media Platforms
Basic Photo and Video Editing

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in social media management, particularly within the theatre or entertainment sectors. Use specific examples of campaigns you've worked on and the results achieved.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for live entertainment and your understanding of DEWYNTERS' clients. Mention specific projects or campaigns that excite you and how your skills can contribute to their success.

Showcase Your Creativity: Include links to your previous work, such as social media campaigns or content you've created. This could be a portfolio or examples of successful posts that demonstrate your ability to engage audiences.

Highlight Communication Skills: Since the role involves client liaison, emphasise your communication skills in both your CV and cover letter. Provide examples of how you've successfully managed client relationships and handled feedback in past roles.

How to prepare for a job interview at Dewynters

✨Know Your Clients

Familiarise yourself with DEWYNTERS' clients and their unique brands. Understanding their tone, audience, and previous campaigns will help you tailor your responses and demonstrate your ability to manage client relationships effectively.

✨Showcase Your Creativity

Prepare to discuss innovative social media strategies you've implemented in the past. Bring examples of successful campaigns, highlighting your creative ideas and how they drove engagement, as this role requires fresh thinking.

✨Demonstrate Technical Skills

Be ready to talk about your experience with content capture and editing. Mention any tools or software you’ve used for photo and video editing, as well as your familiarity with various social media platforms.

✨Engage with Industry Trends

Stay updated on the latest trends in social media and the live entertainment industry. Discussing current topics or recent developments during your interview can show your passion and commitment to the field.

Social Media Manager
Dewynters
Location: London

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