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- Tasks: Manage social media strategies for exciting clients in live entertainment.
- Company: Join DEWYNTERS, a top advertising agency for theatre and events.
- Benefits: Enjoy flexible working, 25-30 days holiday, and complimentary theatre tickets.
- Why this job: Be part of a creative team shaping the future of live entertainment.
- Qualifications: Experience in social media, client management, and content creation is essential.
- Other info: Evening and weekend work may be required due to the nature of the industry.
The predicted salary is between 28800 - 42000 £ per year.
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About Us
We are DEWYNTERS, the leading integrated advertising agency for live entertainment. Across the worlds of theatre, immersive, festivals and exhibitions, our unique blend of creativity, insights and commercial expertise delivers best-in-class campaigns that place our clients at the centre of attention and keep them there.
About Us
We are DEWYNTERS, the leading integrated advertising agency for live entertainment. Across the worlds of theatre, immersive, festivals and exhibitions, our unique blend of creativity, insights and commercial expertise delivers best-in-class campaigns that place our clients at the centre of attention and keep them there.
Our clients include Wicked, The Book of Mormon, Moulin Rouge, Magic Mike Live, Back to the Future The Musical, My Neighbour Totoro, The Devil Wears Prada and many more!
This role provides an opportunity for an experienced social media professional to join and award-winning, industry leading team working across some of the most exciting projects in the West End.
The successful applicant will have proven experience working in a fast-paced environment, on various projects, and with a variety of internal and external stakeholders. They will also be personable, flexible, and hard-working, willing to support the wider team members as required. Given the nature of the live entertainment and theatre industry, some evening and weekend work will be required.
Your Responsibilities:
Oversee and deliver the end-to-end management of a social strategy for a series of agency clients:
Client Liason:
- Successfully manage day-to-day relationships with clients, external and internal stakeholders
- Act as the first point of contact for all client queries and escalating any queries where necessary
- Attend client meetings and regularly report on the impact of the team\’s work
- Chair client meetings and present work on behalf of the social team during these meetings
- Manage expectations and feedback professionally, offering proactive solutions to clients to drive client satisfaction and retention
- Maintain a deep understanding of each client\’s brand, tone and audience ensuring all social content is aligned with their goals and voice
Reporting
- Create and monitor dashboards for weekly reporting using our preferred social suite, Brandwatch
Strategy:
- Develop and present tailored social media plans that align with each client\’s goals, audience insights and industry trends with the support of the Organic Social Strategy Lead
- Devise and manage opportunities for content capture, both photography and video
- Proactively monitor trending topics and flag relevant opportunities for our clients on a daily basis
- Remain up to date with developments and trends across the wider social media industry
- Actively contribute to brainstorming sessions, bringing fresh, creative ideas to social campaigns to drive engagement
Social Channels:
- Diligently manage social channels for these clients across Facebook, Instagram, TikTok, X, Threads and more
- Brief and project manage the creation of social media assets
- Write innovative and effective social media copy in line with client brand guidelines
- Community Management, proactively monitoring and engaging with fan communities across all social platforms to encourage further interaction, community growth and the spread of word of mouth
Content Capture:
- Capture photo and video content on mobile and confidently direct cast members to ensure assets meet campaign objectives and platform requirements
Editing:
- Confident in light-touch photo editing, mobile first video editing and resizing content for various platforms, with a strong eye for transitions and capturing engaging, on-brand content
Requirements
Your skills/qualifications:
- Demonstratable experience working in social media, ideally in theatre, performing arts of entertainment
- Experience of successfully managing client relationships
- Experience of capturing photography and video for social media use, whether on a mobile phone or using more specialist equipment
- Have a keen interest in, or willingness to learn about theatre and the wider entertainment industry – from new openings and industry news to trending conversation topics
- Have excellent communication skills, including copywriting, with a firm grasp of spelling and grammar
- Have a keen eye for detail, strong organisational skills and the ability to meet deadlines in a fast-paced environment
- Must be a user of a wide variety of social media platforms or a member of other online communities
- Have experience of working in an office environment, performing administrative tasks and using Microsoft Office platforms
Benefits
You are also entitled to the following benefits:
- 25 days holiday rising to 30 days holiday
- Flexible / Hybrid working
- Company pension scheme
- Private health insurance after 3 years
- Medicash
- Cognitive Behavioural Therapy
- Ability to purchase additional annual leave
- Bonus scheme
- Enhanced Maternity and Paternity packages
- Life Assurance
- Season ticket Loan
- Cycle2Work Scheme
- Complimentary theatre/entertainment tickets
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Marketing and Sales
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Industries
IT Services and IT Consulting
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Social Media Manager employer: Dewynters
Contact Detail:
Dewynters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Media Manager
✨Tip Number 1
Familiarise yourself with DEWYNTERS' clients and their social media presence. Understanding the brands you might work with, like Wicked or Moulin Rouge, will help you tailor your approach and demonstrate your knowledge during interviews.
✨Tip Number 2
Engage with current trends in the theatre and live entertainment industry on social media. Showcasing your awareness of what's happening in this space can set you apart and highlight your passion for the role.
✨Tip Number 3
Network with professionals in the theatre and entertainment sectors. Attend events, join relevant online communities, and connect with people on platforms like LinkedIn to increase your visibility and learn about potential opportunities.
✨Tip Number 4
Prepare to discuss your experience with client management and community engagement. Be ready to share specific examples of how you've successfully built relationships and driven engagement in previous roles, as this is crucial for the Social Media Manager position.
We think you need these skills to ace Social Media Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in social media management, particularly within the theatre or entertainment sectors. Use specific examples of campaigns you've worked on and the results achieved.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for live entertainment and your understanding of DEWYNTERS' clients. Mention specific projects or campaigns that excite you and how your skills can contribute to their success.
Showcase Your Creativity: Include links to your previous work, such as social media campaigns or content you've created. This could be a portfolio or examples of successful posts that demonstrate your ability to engage audiences.
Highlight Communication Skills: Since the role involves client liaison, emphasise your communication skills in both your CV and cover letter. Provide examples of how you've successfully managed client relationships and handled feedback in past roles.
How to prepare for a job interview at Dewynters
✨Know Your Clients
Familiarise yourself with DEWYNTERS' clients and their unique brands. Understanding their tone, audience, and previous campaigns will help you tailor your responses and demonstrate your ability to manage client relationships effectively.
✨Showcase Your Creativity
Prepare to discuss innovative social media strategies you've implemented in the past. Bring examples of successful campaigns, highlighting your creative ideas and how they drove engagement, as this role requires fresh thinking.
✨Demonstrate Technical Skills
Be ready to talk about your experience with content capture and editing. Mention any tools or software you’ve used for photo and video editing, as well as your familiarity with various social media platforms.
✨Engage with Industry Trends
Stay updated on the latest trends in social media and the live entertainment industry. Discussing current topics or recent developments during your interview can show your passion and commitment to the field.
