Trainee Direct Payments Advisor in Hawthorn

Trainee Direct Payments Advisor in Hawthorn

Hawthorn Trainee On-site
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Dewis Centre for Independent Living (Dewis CIL) is an independent voluntary organisation providing support services to disabled people across Wales. We are looking for a motivated and enthusiastic Trainee Direct Payments Advisor to join our established team based at our Head Office in Upper Boat, Pontypridd. This trainee position provides a structured opportunity to develop the skills, knowledge and experience required to become a fully trained Direct Payments Advisor. The trainee role includes four incremental salary points during the training period. Following successful completion of training, gaining practical experience and confirmation through supervision with the Direct Payments Project Manager, the successful candidate may progress to a Direct Payments Advisor position. Salaries for this role start at Β£26,250 per annum and can increase through incremental progression to approximately Β£28,767 per annum. The post also includes 30 days annual leave plus Bank Holidays.

About the Role

This is an interesting and rewarding position with comprehensive training provided in all aspects of the role. Working closely with disabled people on a one-to-one basis, you will provide advice, information, training and support relating to Direct Payments and the employment of Personal Assistants.

Your responsibilities will include:

  • Meeting with disabled people referred to the service
  • Case management and report writing
  • Job and budget planning
  • Problem-solving and support delivery
  • Working closely with Social Services and other partner organisations

As part of your training, you will gain knowledge and experience in:

  • Community care and its impact on disabled people and children
  • Employment law
  • PAYE and HM Revenue & Customs procedures
  • Direct Payments legislation and practice
  • Wider community care services

The role involves regular visits within the community, therefore applicants must have access to their own transport.

We are looking for someone who:

  • Is highly motivated and able to use their own initiative
  • Has excellent written and verbal communication skills
  • Demonstrates strong interpersonal skills
  • Is computer literate
  • Has good numerical and computational abilities
  • Learns quickly and adapts well to new challenges
  • Works effectively as part of a team
  • Can build positive working relationships with Social Services and other partners
  • Is able to manage their own caseload

The successful candidate will be required to undertake an Enhanced DBS Disclosure.

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Trainee Direct Payments Advisor in Hawthorn employer: Dewis Centre for Independent Living

Dewis Centre for Independent Living is an exceptional employer that prioritises the wellbeing and development of both its employees and the individuals they support. With a strong commitment to fostering a supportive work culture, this role offers meaningful engagement in the community, flexible hours, and opportunities for personal growth while making a positive impact in the lives of young people in Llantwit Fardre.

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Contact Details:

Dewis Centre for Independent Living Recruitment Team